Database customer satisfaction survey formงาน
หลังจากลูกค้าโทรเข้ามาเมื่อคุยเสร็จแล้วลูกค้ากดวางสาย หรือ พนักงานกดวางสาย อยากให้หลังจากนั้นประมาณ 20 นาทีให้โทรศัพท์กลับไปหาลูกค้าเพื่อประเมิณความพึงพอใจ โดยใช้ macro-survey เป็นเมนูที่จะโทรออกอัตโนมัติ
ต้องการสร้างแอพ Xamarin (Cross Platform) เชื่อมต่อฐานข้อมูล Mssql ดึงข้อมูลจาก แสดงข้อมูลจากฐานข้อมูลพร้อมรูบ และ ทำระบบ Login
Application ที่องค์กรใช้ มี ระบบ Database ใช้ MS SQL
- พัฒนาโปรแกรมโดยใช้ภาษา ASP.NET C# , Microsoft SQL Server - พัฒนาระบบเป็น web base application โดยมีเพียงส่วนของ UI และ Call Method ผ่าน Web Service - ไม่มีส่วนของ database design ,database create , database retrieve, database update , database delete - Design Web Page เรียบง่าย ใช้งานสะดวก ไม่เน้นลูกเล่น มี Concept , มีรูป ให้ 1. รถยนต์มือสอง 1.1 Download excel file format การกำหนดราคา รถยนต์มือสอง 1.1.1 Download excel file ใน Format ของการกำหนดราคา โดยเลือกเงื่อนไขได้ 2 วิธี 1.1.1.1 เลือกตามยี่ห้อ สามารถเลือกได้มากกว่า 1 ยี่ห้อ 1.1.1.2 เลือกตาม segment เลือกได้ครั้งละ 1 segment 1.1.1.3 ถ้ามีราคาที่เคยกำหนดในระบบให้แสดงด้วย 1.1.2 แสดงรุ่น รุ่นย่อยทั้งหมด...
-ติดต่อประสานงานลูกค้าชาวไทย/ชาวต่างชาติ -รับ-ส่งอีเมล ออเดอร์สินค้า -ประมวลภาพรวมการตลาด marketing share profit -survey new product/customer จากกลุ่มต่างๆ -ทำรายงาน presentation ให้ลูกค้าที่มาติดต่อ -งานอื่นๆ แล้วแต่ลูกค้าจะขอมา
-ติดต่อประสานงานลูกค้าชาวไทย/ชาวต่างชาติ -รับ-ส่งอีเมล ออเดอร์สินค้า -ประมวลภาพรวมการตลาด marketing share profit -survey new product/customer จากกลุ่มต่างๆ -ทำรายงาน presentation ให้ลูกค้าที่มาติดต่อ -งานอื่นๆ แล้วแต่ลูกค้าจะขอมา
...function. Able to search 300000+ items and show suggested result while typing, login to see price, can generate a quotation online, has add to basket order function and send out email confirmation . If possible, the product data will link to an ERP database ( Winspeed). Has live chat function and customers can subscribe to our newsletter. Back office can pull the quotation data, order data and customer data. The website will have CMS to manages pages like news, promotion, career opportunities. Also include contact form and catalog request form. Also need graphic design for banners. And also do SEO. สร้าง website บริษัทโดยมี eCommerce function สำหรับสินค้าประเภทเคมี 300000 รายการ สามารถ search และแสดงผล suggested result บน search bar สามารถ login...
ต้องการข้อมูลที่ติดต่อได้จริง ของร้านสปา และร้านขายส่งผลิตภัณฑ์เกี่ยวกับสปา ทั่วประเทศไทย (มากที่สุด) ข้อมูลที่ต้องการ -ชื่อร้าน -เจ้าของ/ผู้ดำเนินการ -หมายเลขโทรศัพท์ -หมายเลขแฟกซ์ -หมายเลขโทรศัพท์มือถือ (ถ้ามี) -อีเมล์ -ที่อยู่จัดส่งเอกสาร ***เป็นข้อมูลที่ update ใช้ได้จริงเท่านั้น
I have an unfinished Flutter app that requires a skilled individual to handle its database connection. The app is designed and now, I need help connecting it to a MySQL database using an API. Key Responsibilities: - Complete the database connection for my Flutter app - Utilize MySQL to store the following data types: user profiles and authentication, transactional records, content and multimedia files Ideal candidate: - Proficient in Flutter and experienced in developing Flutter apps - Skilled in MySQL and API integration - Familiar with handling user data and transaction records securely - Strong background in data storage and retrieval for content and multimedia files This project is not for a business, but rather a personal venture. Your expertise will help me b...
...key decision-makers through personalized interactions, effective communication, and exceptional customer service. Value Proposition: Clearly articulate the unique value proposition and benefits of partnering with our company, emphasizing our expertise, reliability, and commitment to client success. Follow-up and Feedback: Regularly follow up with prospective clients, address any concerns or queries, and solicit feedback to continuously improve our approach and offerings. Measurement and Evaluation: We will establish key performance indicators (KPIs) to measure the success of our efforts, including: Number of new business accounts acquired Revenue generated from new accounts Client satisfaction and retention rates Return on investment (ROI) from marketing and sales initiat...
I need a graphic designer who can assist with the following: - Inserting a provided Urdu translation (less than 500 words) into a form. The translation is provided, so the task mainly involves the accurate insertion of this text into the form. The work demands a sharp eye for detail, ensuring the text is properly formatted and aligned.
I need a robust StarCloud print feature integrated to my website through PHP. I require an expert in PHP who understands how to efficiently generate receipts directly from a website. Ke...expert in PHP who understands how to efficiently generate receipts directly from a website. Key Features Required: - Personalized receipt printing: Upon a successful order, a receipt should be generated for that specific transaction. - Simplified design: The receipt should be simple, uncluttered and easy to read. Please note, only the code is needed, no additional information like payment or customer details should be included. Ideal skills and experience: - PHP proficiency to ensure seamless integration - Familiarity with StarCloud system - Understanding of efficient coding practices for smoot...
...model. - Assessment of patient satisfaction levels. The specific data expected to be included within my review: - Waiting times before and after implementing the nurse practitioner model. - Patient satisfaction scores. - Qualitative feedback from healthcare providers. The studies considered for this review should meet the following conditions: - They must have been published within the last ten years. - The studies should be conducted in Australian emergency departments. - They should be available in English. An ideal candidate for this job will be adept at conducting systematic reviews, proficient in healthcare research, and possess a keen understanding of nursing practices in emergency departments. Prior experience with healthcare models or patient satisfaction...
...functionalities including automated responses, user data collection, and the facilitation of products or services sales. Key bot functionalities will include: - Responding to Frequently Asked Questions (FAQs). - Sending appointment reminders. - Advising on account statuses and dues paid. - Send chat to a operator - Receive info from Sugar Comunity Edition and Sap B1 and send to the customer The perfect candidate for this project will have: - Proven experience in chatbot development. - Deep understanding of WhatsApp API. - Experience with user data collection techniques. - An eye for detail and problem-solving skills. - Excellent communication skills. Please provide past work samples related to WhatsApp bot development in your bid. I look forward to workin...
I need a professional to set up the WooCommerce Zapier plugin for me. The tasks include: - Configuring plugin settings - Creating Zapier workflows for automated tasks - Mapping data between Woocommerce and other apps - Ensuring customer details remain in the database on my site In addition, I require assistance in transferring the WooCommerce account ownership on my site to a new WooCommerce account. Ideal Skills: - Proficient in Woocommerce and the Zapier plugin - Experience in setting up automation workflows - Familiarity with CRM and email marketing platforms such as HubSpot CRM, Salesforce, and Mailchimp - Skilled in account management and data migration Please bid if you're confident in completing these tasks efficiently.
I'm seeking a skilled editor for a long-term position for multiple projects with my content agency, primarily serving health and fitness coaches & my own personal brand. I run a short-format content agency that edits videos for coaches. Videos will be primarily talking head videos. The videos are up-to 60 seconds long and I expect you to edit subtitles, b-roll, stock footage, dynamic motion/graphics and make the video in general: entertaining and highly engaging. I am looking for a person that can be my full time editor for the next 6-12 months with the possibility of consistent pay-raises when the agency experiences growth. You will be paid 8USD for every video-edit. Paid on a per video basis (not hourly) The process is super streamlined! All videos are tailored by me -&...
I am seeking an assistant who has extensive knowledge and experien...experience in the mortgage industry, along with an exceptional track record in the area of customer service. Key Job Requirements: - Past administrative work in the mortgage sector - Proficiency with mortgage processes and terminologies - Outstanding customer service skills Ideal Skills and Experience: - Proven experience as a mortgage broker admin - Mastery of customer service principles and practices - Familiarity with mortgage industry concepts, practices, and procedures This role calls for a professional that can jump right in without the need for extensive training. It's sophisticated, demanding, and rewarding - fit for an individual who knows the ins-and-outs of mortgage and values ...
โปรดลงทะเบียน หรือเข้าสู่ระบบ เพื่อดูรายละเอียด
I'm seeking an experienced web developer with extensive knowledge in WIX and payment gateway integration to build the checkout system of our bulk ice selling business' website. Key tasks include: 1. **Payment Gateway I...to ensure proper and accurate delivery of our products. 3. **Order Confirmation Email** - After a successful purchase, an order confirmation email should be sent to customers for their records. 4. **Design** - Implement a simple and clean design that aligns with the website's current aesthetic. 5. **Delivery Tracking** - Incorporate real-time tracking of deliveries into our system to enhance customer experience. Ideal candidates should have a solid background in WIX, the know-how in integrating Quickbooks Online for invoicing, and a knack for f...
I am seeking an expert in AWS servers, particularly in the problem-solving aspect of EC2 instances. Key tasks to be performed: - Diagnose the specific issues of the server - Suggest and implement suitable solutions to rectify the problems - Maintain and improve server performance ...performed: - Diagnose the specific issues of the server - Suggest and implement suitable solutions to rectify the problems - Maintain and improve server performance Ideal Expertise and Skills: - Strong technical skills and deep understanding of AWS, specifically EC2 instances - Proven track record in handling server emergencies and solving server issues - Competence in developing and maintaining customer-focused, high-performance AWS infrastructure - Proficient with best practices in ensuring serve...
I'm looking for a skilled professional with experience in creating visual merchandising and store layout designs. For this project, you ...data model you created in Project 1. You will be analyzing and creating visualizations of the data contained in your Access databases. All instructions for the project can be found in the PDF attached. Ideally, the successful freelancer should have: - A strong portfolio showcasing past retail design projects - Proficiency in retail space planning and product display - A deep understanding of customer flow optimization - Excellent communication skills to understand my vision and bring it to life - Ability to deliver the final visualizations in MS Access format Please provide examples of your past work and how your experience aligns with my...
...can move or build more dress hangers. using curtains as elements is an option using greenery and other plantery is an option. re location items is possible. need 3d rendering the pictures are in the order of entry to the store al the way back to the fitting area. Key Requirements: - The design should be luxurious and timeless, appealing to brides-to-be. - The layout needs to optimize the customer experience, considering factors such as privacy for fittings. - The interior should reflect the classic yet elegant theme, with a modern touch. - Attention to detail is crucial, as a refined and sophisticated atmosphere is key to my brand. Ideal Skills and Experience: - Proven experience in designing retail spaces, especially in the clothing industry. - Understanding of wedding dre...
I require an experienced marketing expert to help generate leads and c... To accomplish this, we'll be using email marketing and telemarketing as our primary channel, so you should have a strong background in this area. Additionally, I'm looking for someone who: - Has a successful track record in B2B lead generation - Has a deep understanding of email marketing and telemarketing for best practices for businesses - Is able to implement creative strategies to boost customer engagement and response rates - Can provide reports and insights into the campaign's performance This is an exciting opportunity to drive meaningful, measurable results in our marketing efforts. If you're passionate about email and telemarketing marketing and can produce real leads and convers...
I'm seeking a proficient individual for constructing an Access database for my project. The principal requirements include: - Experience with Access, as that's the selected database management system. - Expertise in data storage and retrieval is essential. - The database will be storing textual and numerical data. Experience in handling these types of data is crucial. Ideal skills would include an in-depth understanding of Access, database design, data storage/retrieval techniques and knowledge in handling both textual and numerical data. This should make for a streamlined and efficient process. I'm excited for us to kickstart this project together!
...me in enhancing existing features in my existing mobile application. It has been available on both IOS and Android for 4+ years, and I need the following enhancements: - Improve app’s existing feature set, to run as intended: The app has a few feature sets with inconsistencies or tend to be unreliable. Enhancements and overall App should be fine tuned for improved responsiveness, and a better customer experience. - Soften existing UI found within Communications: Modify the content being sent within email communications, with consistent interface populated with the appropriate details drawn from the App. - Admin Dashboard - surface additional details in the existing dashboard, that are already captured in the App, for better administration. The App does not have any...
...We are also committed to innovation and are constantly developing new products and technologies to meet the ever-changing needs of our industry. About the Competition We are excited to announce a logo design competition to find a new logo for our company. We are looking for a logo that is creative, unique, and that represents our company's values of innovation, quality, and commitment to customer satisfaction. Design Requirements • The logo must be original and must not infringe on any existing trademarks or copyrights. • The logo must be scalable and must work well in both print and digital formats. • The logo must be in the Canadian Red flag color. • The logo must be inspired by the Canadian flag. Judging A panel of judges from our company will s...
Project Title: "Customer Order Management System" for an online retail business in MS Access. Objective: To develop a comprehensive database system that allows for efficient tracking and management of customer orders, inventory, and shipping. Key Features: 1. Customer Management - Store customer information including name, address, email, and phone number. - Track customer order history. - Customer feedback and preferences. 2. Inventory Management - Maintain a detailed list of products, including product ID, name, description, quantity in stock, and reorder levels. - Automated alerts for low stock levels. 3. Order Management - Enable creation of new orders with customer information, order details (product,...
...can inform strategic business decisions. Leveraging transactional data, including sales revenue, profit margins, and customer reviews, you will conduct a comprehensive analysis to understand the dynamics of product performance over time and across different categories. Through descriptive analysis and visualization techniques, you will identify top-selling products, trends in sales revenue, and correlations between performance metrics. Additionally, you will delve into customer feedback to gauge product satisfaction and uncover areas for improvement. By providing actionable recommendations based on our analysis, you aim to optimize product offerings, enhance customer satisfaction, and drive business growth. Dataset: you will utilize the "Online R...
I'm in need of a tech-savvy web developer who can build an engaging e-commerce website for my business. Additionally, I am looking for a social media marketer who can help me effectively promote my products online. Key Requirements: - Website: The most important e-commerce features I'm looking for are a detailed product catalog, seamless shopping cart and checkout, and a customer review section. - Social Media Marketing: I need someone who's proficient in using social media as a marketing tool. This includes creating engaging content, managing ad campaigns and understanding analytics. Ideal Skills and Experience: - Proven experience in building e-commerce websites with a focus on the features mentioned above. - Solid understanding of e-commerce UI/UX principles. - ...
I'm looking for a professional who can help me increase the efficiency of my current operations. Key...facets of the operation to make it more streamlined and effective. Specific tasks include: - **Quality Control Optimization**: Ensuring that our products meet the required standards and implementing measures to reduce errors and defects. - **Order Fulfillment Enhancement**: Streamlining our order processing and fulfillment procedures to ensure quicker delivery times and improve overall customer satisfaction. The ideal candidate for this project should have a solid background in process improvement and a proven track record in optimizing quality control and order fulfillment processes. Experience with both operational consulting and performance metrics analysis wou...
The database is on the National Environmental Agency's website, and it includes all of the applications submitted for environmental permits. Here is a link to the database: Please go over all of the records, and filter ones that match all criteria: 1. EIA Screening Application/Statement or EIA Scoping Application/Statement and 2. The application is for an activity in the sea Start a new spreadsheet, and for every such record, meeting the above criteria, add a row to the spreadsheet including: date of the record, screening/scoping, title of the application (translated to English), a url linking to the application on the NEA website. In addition, download the screening/scoping report document, translate it to English with Google translate
We would like to hire a freelancer expert in development of Postgres Database and Synchronization of Data from our Headquarter to our Multiple Area Office (10 No.) and to Multiple Local PC (Around 300 Nos.) locations available in Network.
We have attached the details we need to sync our data from Headquarter to Area Office and than to local PCs and back again. for RFID based application.
...already pitched the idea to investors and they are willing to invest in the project under two conditions first, I must form a team dedicated to the idea second, the investors want the app to gain traction so if the app gets more than 10000 +active users, we will get funding to continue with the work in two months so the problem is I don't have the money to pay you right now but once we get funded I will pay you very well so i need 2 developers {able to make Android and ios apps} 5marketing people 2 people to handle sales 2 customer service 10 people with high internet to download and upload movies and since you would have hel...
...other performance enhancements using WP Rocket to improve site speed and overall user experience. • Collaborate with the team to achieve speed scores of 95+ on Google PageSpeed Insights and GTmetrix, focusing on performance, engagement, accessibility, and best practices. 4. Integration and Testing: • Integrate WooCommerce with Klaviyo for seamless email marketing automation, ensuring a cohesive customer experience across all touchpoints. • Transfer settings and configurations from Google Analytics, Google Search Console, and Google Tag Manager to the new WordPress/WooCommerce site for accurate tracking and analytics. • Perform thorough testing of all site functionalities, including Google Merchant Feed file integration, to ensure smooth operation and minimal d...
...possible. 3. Elevations: Required for exterior renovations only. A drawing showing the house with the completed addition. Indicate dimensions, door and windows, any new chimneys (indicate height above closest peak), materials to be used, skylights, exterior lighting, and any other pertinent information. Be sure to identify sections that are new. 4. Legal Plat of Survey: A registered land surveyor must have prepared the legal plat of survey. Indicate on it the proposed location of the room addition, the electric meter location, the electric line location, the dimensions of the proposed room addition, the distance from the room addition to all property lines, and the location of any basement escape windows (if applicable)....
As a website owner, I need compelling meta descriptions for 10 pages of my informational website. The content language must be in English and harness the power of specific keywords I provide. This job will require: - SEO expertise: Familiarity with SEO practices and understanding...and understanding of how to utilize keywords effectively - Writing skills: Ability to produce engaging, succinct and informative meta descriptions - English proficiency: All content must be in English. Therefore, strong English language skills are necessary. The perfect candidate will provide polished meta descriptions that drive organic traffic to our site, improve our ranking and increase customer engagement. Prior experience in creating meta descriptions for informational websites will be an added ...
...help me make sense of some critical elements. I need assistance in determining a sound pricing strategy, setting appropriate initial prices, and conducting a thorough analysis of competitors' prices. Additionally, I'm at a point in my business where I haven't yet defined my customer segments. Key services required include: • Formulating a pricing strategy for my digital services. • Setting the initial pricing for these services. • Analyzing and making recommendations based on competitors' prices. • Guidance on customer segment definition for optimal pricing. I currently make use of various pricing methods including cost-plus, value-based, and competitor-based pricing. Therefore, I need a professional who has a deep understanding ...
I'm in need of a professional who can produce 4 product demonstration videos for our new website. The ideal c... - Use case scenarios demonstrating the product in action - The positive impact the product has on customers Ideal Skills and Experience: - Proven experience in creating product demonstration videos - Proficiency in video editing and production - Ability to bring out the product's unique selling points - Strong storytelling skills to engage viewers - Understanding of market trends and customer preferences in video content - Familiarity with our industry (mention industry if relevant) Feel free to include any relevant samples or portfolios in your bid. Looking forward to working with a talented professional who can help us enhance our brand's visibil...
We are need of developers proficient in low-code platforms to create a suite of applications. Firstly, we will need a web application, a mobile application, and an enterprise application developed. These are crucial tools for our business operations and customer interactions. In terms of functionalities, I require the following: - User authentication: The applications should have a secure login system. - Data storage and retrieval: The ability to store data and retrieve it when needed. - Integration with third-party APIs: Seamless integration with external APIs is a must. I'm expecting a relatively small user base initially, but these applications should be scalable and able to handle growth. Ideal candidates would have: - A strong background in low-code development - Expe...
I am seeking an experienced Sales, Advertising and Marketing Associate who specializes in lead generation, B2B sales, follow-ups, and social media marketing. You will be focusing predominantly on the local market to drive our customer base and sales. Skills you need for success: - Proven lead generation and prospecting experience - Proficiency in handling and closing sales calls - Strong understanding of the local market and potential clients - Social media marketing expertise - Proficient with social media management tools If you have a track record of creating measurable improvement in sales outcomes and a passion for connecting with local audiences, this is a golden opportunity. Note: Should be living in Edmonton, AB as there is travel required to local businesses.
i have a form created with HTML and PHP. user has to fill in information and when press submit, it should insert infos in database. But sometimes it doesn't it just clear or keep loading. maybe connection is not good everytime. So i need someone to adjust it to upload data in realtime. as soon as user finished typing in 1 field, it should store data. when uploading, it should show loading icon near input field. if succeed, green vink icon. if not, red cross icon. when user finish, user can click submit button which will echo all data stored in mysql database on same page in lightbox. image attached. Budget is $35. if you want more, please do NOT bid. budget is $35
...Key features required: - Inventory Management: The system should efficiently track our jewellery stock levels. - Sales Tracking: Real-time data on our sales performance. - Customer Management: To maintain a customer database. - Credit Management: Tracking outstanding credit and sending payment reminders. - Finance Management: Tracking income and generating financial reports. - CRM: To maintain good relationships with our customers. - E-commerce Integration: Development of a functional e-commerce website and application. - POS: A point of sale system for store transactions. - WhatsApp Features: Integrating WhatsApp for customer communication. - Reminder and Offers: Sending reminders and offers to customers. - Mobile Application: Developing a mobile application...
We are looking for registered Nurses in Italy, Spain, France and Germany to participate in a very short and engaging online Medical Education research project. The task has two layers: -Participate in a very short online survey about Medical Education content -Recruit other Nurses to participate in the activity. Every recruit is reimbursed for their participation. Only registered Nurses from these countries should apply, please.
I'm seeking a Shopify exper...the shopping experience top-notch, I'd like the following features implemented: - Product Search/Filtering: Customers should be able to easily find the products they are looking for, either by searching for it or using filters to narrow down their choices. - Wishlist: It would be great if customers could add products to a wishlist for future purchase or for sharing with friends and family. - Customer Reviews: Creating a space for honest product reviews from my shoppers will be key to building trust and driving sales. The ideal candidate should have proven experience in designing and developing successful Shopify stores and be able to provide examples of previous work. A good understanding of e-commerce, user experience, and SEO will be cruci...
...Windows and Mac operating systems. Key Features: - Inventory Management: A robust tool to manage my stock of jewellery items, including tracking and updating inventory levels in real-time. - Sales and Order Management: A seamless system to handle the processing of orders and managing sales records effortlessly. - Customer Relationship Management (CRM): A centralized platform to store and manage customer information, with a focus on providing personalized and exceptional customer service. - POS & Credit Management: An integrated point of sale system that also incorporates credit management functionalities. - Finance Management: A module dedicated to tracking financial transactions, generating reports, and managing financial records. Additionally, I'm inter...
My WordPress site hosted on AWS is currently down due to a database connection issue. Key requirements: - **Database Connection Issue**: The site is throwing an 'Error establishing a database connection' message. I believe this is related to database connection details in the WordPress configuration file. If you are experienced with AWS and WordPress, this could be a quick fix. - **Backup Restoration**: I have a recent backup of the site. However, I'm not confident about the database connection details in the configuration file. Restoring the backup and ensuring the database connection works correctly is crucial. - **AWS and WordPress Expertise**: Ideal candidates should have experience with both AWS and WordPress. Familiarity wi...
We are a design studio Vaaks Design. We are hiring web developers who have experience with WordPress/ Tilda. Key requirements: - Website development:...WordPress/ Tilda. Key requirements: - Website development: I'm looking for someone capable of developing a full-fledged e-commerce website, including all the key features and functionalities expected in such sites. - Customer reviews feature: An essential aspect of this project is integrating a customer review system into the website. Ideal candidate should have: - 1-2 years experience of work on WordPress/ Tilda. - Ability to design and execute a modern and sleek website. - Ability to communicate in English effectively. - Experience with integrating and customizing customer review features is a plus. Looking...
...excellence. We are on the lookout for a commitment to leveraging Zoho CRM and Zoho Campaigns to enhance our operations and customer engagement. Position Summary: We are seeking a dedicated Zoho CRM & Zoho Campaigns Specialist to optimize our CRM strategies and processes. The ideal candidate will have a deep understanding of Zoho CRM & Zoho Campaigns capabilities and a proven track record of implementing and managing CRM solutions that increase efficiency and customer satisfaction. The Opportunity: As a Zoho CRM Specialist, you'll play a pivotal role in customizing, configuring, and maintaining our Zoho CRM system and Zoho Campaigns buildouts to improve our sales processes and customer interactions. This is a fantastic opportunity for someone ...
