คอลเซ็นเตอร์ Jobs

My customers sometimes run into technical hiccups and I want every call to end with “problem solved, five-star experience.” I’m therefore looking for a phone-based technical support specialist who can own that outcome from first ring to final follow-up. What the role involves You’ll answer inbound calls, diagnose software-and-hardware-related issues, guide users through clear, step-by-step fixes, and log everything in our cloud CRM (Zendesk / Freshdesk or a similar tool you already know). When a situation needs deeper escalation, you’ll prepare concise ticket notes so our Tier-2 team can jump in without duplicating effort. Key expectations • Confident, friendly voice on the line—native-level English is a must. • Solid troubleshooting mi...

I’m looking for a dependable assistant who can cover customer support during Eastern Standard Time business hours. Your core focus will be: • Answering incoming emails with clear, professional replies • Handling phone inquiries, routing or escalating when needed, and logging call details Alongside support, I’ll occasionally hand you straightforward administrative tasks such as light data entry or appointment reminders to keep operations running smoothly. What I value: • Prompt response times and good ticket-tracking habits • Polite, confident phone etiquette that turns issues into positive experiences • Comfortable switching between support duties and simple admin work without missing a beat Weekly hand-off: At the end of each week, I’...

I need a fluent Serbian speaker to act as my remote call-center representative. Each day you will handle both inbound enquiries that reach our line and outbound follow-up calls to warm leads I provide. Your main objective is to speak with prospects conversationally, capture key details, and lock in a convenient appointment on the shared calendar. You will receive a brief product overview, a simple call script, and access to the calendar so you can book confirmed time slots on my behalf. A spreadsheet or light CRM of your choice is fine for logging interactions; I only ask that every call outcome is recorded the same day so I can track progress. Deliverables • Daily call log with contact details and outcomes • Confirmed appointments, entered directly into the shared calend...

I need a reliable virtual assistant who can keep my inbox—and my customers—under control during CAD. Eastern Time business hours. You’ll work directly in Outlook & QUO, replying to both customer-support and sales-inquiry emails. I’ll share clear written guidelines so you’ll always know our preferred tone, policies, and escalation paths; your job is to adapt those guidelines to each conversation so every reply feels personal and professional. Beyond the inbox, you’ll keep an eye on our cloud-based call-monitoring software. When a call comes in you’ll note key details, route messages to the right teammate, or return a quick email follow-up if needed. Consistent, error-free English—both written and spoken—is essential because you will...

I need a results-oriented caller who can introduce and promote our software solution to Malaysian prospects, qualify their interest, and pass genuinely engaged leads to my sales reps. You will handle the entire top-of-funnel process: dial from the list and calling platform I supply, spark interest, gauge fit, and secure an agreed next step with the prospect. Whenever a conversation warms up but the timing is off, you’ll tag the lead in the CRM for nurturing; when the timing is right, you’ll lock in a calendar slot for a discovery session with the sales team. Voice calls are the core channel, yet I also want quick follow-up emails sent to reinforce the message, share brochures, or confirm meetings. All outreach activity—call notes, dispositions, and email copies—mus...

I run a fast-growing healthcare service and I’m streamlining the way we support patients and partners. Your core mission will be to own every interaction that comes in by phone or email—listening carefully, resolving issues calmly, and making sure every caller hangs up feeling genuinely cared for. Day-to-day you’ll: • Answer inbound calls quickly, walk patients through procedures or policy details, and document each conversation in our CRM. • Triage and reply to email enquiries with accurate product knowledge, following up until the matter is fully closed. • Defuse tense situations using proven conflict-resolution techniques, then flag recurring pain points so we can improve processes. • Identify subtle sales opportunities (up-selling add-on s...

I’m looking for someone who already knows the rhythm of debt-settlement work and can take over all incoming calls from bank or NBFC recovery agents for each client I assign. You will be the first voice they hear, explaining the borrower’s financial hardship, presenting our settlement position, negotiating firmly yet professionally, and keeping the pressure low while we move the file toward a written settlement or full closure. Core skills I need you to bring to the table are proven experience in debt-settlement negotiations, strong negotiation instincts, and excellent communication. If you have handled Indian recovery teams before, even better. Here is how the engagement will run: • For every active client you manage, I pay ₹2,000 per month. • You continue on that...

I need a seasoned real-estate call-center professional who can jump straight into following up with warm seller leads. Your day will revolve around dialing through an auto-dialer, re-engaging homeowners who have already shown interest, confirming their motivation, and booking qualified appointments on my calendar. We will start at a flat $50 per week; expect quick, performance-based increases once you are consistently converting leads. Real estate phone work is a must—please only apply if you have handled seller conversations before and know the flow of scripts, objections, and appointment setting. You should feel completely at home inside modern dialer software (e.g., Mojo, CallTools, ReadyMode). If you can keep concise notes after every call and maintain a steady call rhythm,...

I need a part-time telecaller who can switch effortlessly between Hindi and English while guiding brand-new customers through their first technical hurdles. Your day will revolve around answering incoming calls (and occasionally placing follow-ups), diagnosing the issue, then walking the caller step-by-step to a solution. Clear, patient communication is crucial because you will be the first voice they hear from our company. I will provide a short product-training deck, a FAQ sheet, and remote access to our ticketing system before you start. All calls must be logged with a concise summary of the problem, steps taken, and final status so I can track recurring topics and update our knowledge base. Deliverables • Daily call log exported to CSV or Google Sheet • Brief resolution...

Necesito habilitar un servicio de atención al cliente por teléfono que cubra un nivel de soporte intermedio. Busco a alguien que atienda llamadas entrantes, resuelva dudas frecuentes, realice un filtrado inicial de incidencias y, cuando sea necesario, escale los casos más complejos siguiendo un protocolo que te facilitaré. Qué espero del servicio: • Disponibilidad en el horario acordado (por definir juntos). • Trato cordial y profesional, manteniendo la satisfacción del cliente como prioridad. • Registro breve de cada llamada en una plantilla de seguimiento que proporciono. • Capacidad para explicar funcionalidades y procesos estándar de forma clara. • Escalamiento oportuno de problemas que requieran soporte...

I’m looking for an experienced phone-based customer support professional who can confidently handle 50-100 incoming calls each day. Callers may have technical questions about our product, billing-related concerns, or simply need general information, so you’ll need to switch between troubleshooting steps, account look-ups, and basic FAQs without missing a beat. You will log every interaction in our cloud CRM, follow the call-flow script for consistency, and escalate only the issues that truly require Tier-2 attention. A calm tone, clear English, and proven familiarity with common VoIP or call-center tools such as Zendesk Talk, Five9, or RingCentral are essential. Deliverables: • Real-time phone support during the agreed shift window. • Accurate, well-tagged notes ...

I design and build professional websites for local businesses and I’m looking for someone who can help me find genuine potential clients. Your task will be to: Use Google Maps to find local businesses/service providers that do not have their own website. Contact them through the available phone number/contact details. Briefly explain that I provide affordable, professional website design and development services. Find out whether the business owner or decision-maker is genuinely interested in getting a website. If they agree to discuss getting a website, connect them directly with me so I can discuss their requirements, pricing and project details. Send me the business name, correct contact number and brief notes about the conversation through our preferred messaging app. Payment ₹10...

I need an AI voice agent to act as a virtual assistant for inbound calls. The voice agent's primary role will be to provide advisory services based on a knowledge base that I will provide in the form of a PDF file. Key Requirements: - The AI voice agent should be able to handle inbound calls. - It must provide advisory services using a provided knowledge base. - The knowledge base will be in PDF format. May handle multiple calls at a time. Need fixed monthly plan / one time preferred Already Have a 8 sim gsm gateway synway 4008. Ideal Skills and Experience: - Experience in developing AI voice agents. - Proficiency in natural language processing (NLP). - Familiarity with integrating voice agents into calling systems. - Ability to work with and interpret information from PDF docume...

We are looking for a confident and persuasive Telecaller / Sales Executive who can make phone calls to potential customers and sell our website services. Your main responsibility will be to: Call potential customers and introduce our website services. Explain the benefits of having a professional website. Understand the customer's business needs. Convince interested customers to purchase our website package. Follow up with leads who are interested but haven't purchased yet. Maintain basic records of calls, leads, and conversions. Requirements: Good communication and convincing skills. Hindi/English speaking ability. Previous telecalling or sales experience is preferred. Must be comfortable making multiple calls every day. Target-oriented and professional attitude. Payment: W...

I’m looking for a friendly, fluent-English telecaller who can step in a few hours each day and take great care of our existing customers. Your role is strictly customer support—no cold sales—so the focus will be on answering general service questions, guiding callers through basic processes, noting feedback, and making sure every conversation ends on a positive note. You’ll work from a call list I provide, use our cloud-based CRM to log interactions, and handle calls through our VoIP dialer. Training materials, a call script outline, and escalation contacts are all ready; what I need is your clear voice, active listening, and knack for resolving everyday issues quickly. Typical shift requirements sit at 3–4 hours, Monday to Friday, with some flexibility to s...

I need some confident telecaller for 3 days who can work from our office in Jaipur and do around 200 calls every day. You will speak with customers in both English and Hindi, following the simple script I supply. The work is straightforward but volume-driven Deliverables each day: • 200 completed survey/feedback calls • Updated call tracker with key responses and call outcomes • End-of-day summary highlighting any notable insights or issues If you are comfortable commuting to our location, fluent in English and Hindi, and happy to work with a ready-made script, let’s get started.

Call Center Ve Canlı destek Personeli arayışımız bulunmaktadır. 18 - 40 yaş arası, Eğitim mevcuttur. Çalışma Şartları Pozisyon:Çağrı merkezi Çalışma Modeli: Home office (Uzaktan) Çağrı merkezi için Gerekli ekipmanlar : Bilgisayar kulaklık ve Ethernet kablosu. Çalışma saatleri: 09.30 – 18.30 Toplamda 90 dakika mola hakkınız bulunmaktadır blok olmayacak şekilde kullanabilirsiniz Sabit izin günü: Pazar Görev Tanımı: Çağrı merkezi personeli; markanın mevcut veya potansiyel müşterilerini bilgisayar aracılığıyla, mikrofonlu kulaklık kullanarak arar. Temel amacı, satış yapmak ve müşterilerin ihtiyaçlarına destek sunmaktır. Evden (remote) çalışma imkânı Günlük minimum 60 ulaşım ...

Project Title: Freelance Sales Person Required to Sell Websites We are looking for a freelance sales person who can help us sell professional websites to local businesses. About the Work: Your main job will be to find potential business owners and contact them through phone calls or WhatsApp. You will explain our website services, share our portfolio and pricing, follow up with interested clients, and convert them into customers. Target Businesses: * Restaurants and Cafes * Coaching Institutes * Hotels * Salons * Shops * Local Businesses * Small Companies * Startups Responsibilities: * Find potential clients * Contact business owners by phone or WhatsApp * Explain our website services * Share portfolio and quotation * Follow up with interested customers * Convert leads into website ...

Bahis odaklı online platformumuzda 7/24 aktif olacak, hem Türkçe hem de İngilizce iletişimde akıcı, orta düzey (1-3 yıl) deneyime sahip canlı destek/çağrı merkezi elemanları arıyorum. Göreviniz • Gelen canlı chat ve telefon çağrılarını zamanında yanıtlamak • Kullanıcıya para yatırma-çekme, hesap doğrulama, bonus koşulları gibi konularda net ve dostane bilgiler vermek • Sorunları ilk temasta çözmeye odaklanmak, gerekirse ilgili ekibe düzgün kayıtlarla aktarmak • Standart cevap şablonları ile tutarlı ama kişiselleştirilmiş yanıtlar oluşturmak • Vardiya raporlarını ve temel KPI’ları (cevap süresi, çözüm oranı vb.) günlük olarak kaydetmek Aradığım prof...