Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    Social Media Manager- North Carolina, United States 6 วัน left
    ยืนยันแล้ว

    Hi- I'm looking for someone who can act as an ambassador for my company. Specifically, I am looking for someone who can promote the business in local Moms facebook groups and on Google. Ideally, this person is a person who likes to use social media, is social media savvy and is proactive. This is a 60-day position. Your duties will include: Posting on Facebook Responding to comments P...

    $106 (Avg Bid)
    $106 การประมูลเฉลี่ย
    22 การประมูล
    Assistant Manager 6 วัน left

    The Assistant Manager manages the scheduling for all sales associates, helps the GM develop and manage promotions, order merchandise and handles all budgetary aspects of running the business. In addition to the day-to-day tasks, the Assistant Manager also hires and trains sales associates to work on the floor as well as in the shipping department. The Assistant Manager will be adept in organizing ...

    $37 / hr (Avg Bid)
    $37 / hr การประมูลเฉลี่ย
    5 การประมูล
    Remote Machine Provide 5 วัน left

    We need to use several computers in many regions remotely and this lasts for many years. It needs high internet speed and computer performance. And you must be male who lives in Europe or NorthAmerica.

    $181 (Avg Bid)
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    8 การประมูล
    $1250 การประมูลเฉลี่ย
    1 การประมูล

    Former Ace Professional now Elderly Housebound Patient has composed air tight case including 90% research which proves rookie university Primary Care Physician has devised a Care Plan that is not only counter-productive, but is likely to be lethal. Patient can also prove PCP is incompetent, negligent, prejudice, vengeful, deceptive to her superiors and working 180 degrees counter to CDC Opioid...

    $750 (Avg Bid)
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    $750 การประมูลเฉลี่ย
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    fixing computer @ premises 5 วัน left
    ยืนยันแล้ว

    I am seeking lot of computer repair professionals that can visit our clients and fix their computer issues. You will be getting paid, next day for the last day work. We generate almost 150+ tickets on daily basis.

    $10 - $30
    พื้นที่
    $10 - $30
    0 การประมูล
    Build a part 3 วัน left

    I need a part built I have the G-Code pre-written I need this part converted from g-code to a metal part I have the file which I will attack the part is simple I have more files which will complete the part.

    $10 - $30
    พื้นที่
    $10 - $30
    0 การประมูล
    A Freelance Researcher from Singapore 3 วัน left
    ยืนยันแล้ว

    PLEASE: Only applicant from Singapore Hey there, I am still actively looking for someone from Singapore to help with a research project about the different Exchange rates (FX) offered by different Singapore banks. The project requires a minimum effort and it will offer a very good payment. The research is planning to run for a one week initially (Mon-Fri). More details will be available late...

    $323 (Avg Bid)
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    Need someone from Melbourne to manage my Facebook 5 วัน left
    ยืนยันแล้ว

    Need someone from Melbourne to manage my Facebook I also need some help with finding some leads. YOU MUST BE CURRENTLY LIVING IN MELBOURNE

    $209 (Avg Bid)
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    9 การประมูล
    IT support engineer 2 วัน left

    One-time work. To diagnose interactive equipment. Fix the problem (in system unit) on the spot. (There is no video signal on the projector) Send foto.

    $22 / hr (Avg Bid)
    $22 / hr การประมูลเฉลี่ย
    3 การประมูล
    Promote our App in China 1 วัน left
    ยืนยันแล้ว

    Hi We are looking for sales marketing expert with proven experience in internet marketing/social media in China. We are lauching a new App in 2 weeks time and have been doing some pre-launch promoting via google and social media. However we are finding it very difficult to promo in China for obvious reasons. Looking for an expert who can helps us get in. The App is a legit home design app with...

    $493 (Avg Bid)
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    Hi there, me and some friends are hoping to attend the Heathcote wine festival over the queens birthday long weekend and we need a bus to take us! Bus: Happy to accept quotes for buses from 12 to 20 seat capacity Date: Sunday June 9 Time: leave Melbourne (Ascot Vale) 10am, back in Melbourne (Ascot Vale) by 7:30 Route: Melbourne to Heathcote, visiting 3 wineries within Heathcote (2 or so hour...

    $173 - $520
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    $173 - $520
    0 การประมูล
    Mujer para administrar encuestas - Morelia 1 วัน left
    ยืนยันแล้ว

    Busco mujeres para administrar una encuesta a sus amigas. Para administrar la encuesta requiere 2 minutos. Una de las preguntas es a ver que tan delicada es la respondente. No es posible identificar la mujer de sus respuestas a la encuesta. Pago 30 pesos a la administrador por todas las mujeres contactada. No es necesario saber más idiomas que español.

    $123 (Avg Bid)
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    4 การประมูล
    Mujer para administrar encuestas - Veracruz 1 วัน left
    ยืนยันแล้ว

    Busco mujeres para administrar una encuesta a sus amigas. Para administrar la encuesta requiere 2 minutos. Una de las preguntas es a ver que tan delicada es la respondente. No es posible identificar la mujer de sus respuestas a la encuesta. Pago 30 pesos a la administrador por todas las mujeres contactada. No es necesario saber más idiomas que español.

    $30 (Avg Bid)
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    $30 การประมูลเฉลี่ย
    3 การประมูล