ประสบการณ์ของลูกค้า Jobs

Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.

CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.

Here’s some projects that our expert Customer Experience Specialists made real:

  • Communication solutions that facilitate customer service by phone
  • Queries into successful product validation research
  • Establishing staff training programs geared towards customer service
  • Implementations of virtual customer support systems
  • Creating support structures that maximize customer satisfaction

At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.

Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.

จาก 15,683 รีวิว ลูกค้าให้คะแนน Customer Experience Specialists 4.9 จาก 5 ดาว
จ้าง Customer Experience Specialists

Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.

CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.

Here’s some projects that our expert Customer Experience Specialists made real:

  • Communication solutions that facilitate customer service by phone
  • Queries into successful product validation research
  • Establishing staff training programs geared towards customer service
  • Implementations of virtual customer support systems
  • Creating support structures that maximize customer satisfaction

At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.

Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.

จาก 15,683 รีวิว ลูกค้าให้คะแนน Customer Experience Specialists 4.9 จาก 5 ดาว
จ้าง Customer Experience Specialists

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    สถานะงาน
    29 งานที่พบ
    Corporate Event Management -- 22139
    6 วัน left
    ยืนยันแล้ว

    I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

    $34 - $286
    พื้นที่
    $34 - $286
    0 คำเสนอราคา

    My family member needs hands-on help with bathing twice a week, and I want a trained caregiver who can make those showers safe, comfortable, and dignified. The role involves guiding the person into and out of the shower, assisting with washing hard-to-reach areas, maintaining warmth, drying, and helping with dressing immediately afterward. A quick wipe-down of the stall and any safety equipment you use is also expected so the bathroom is left tidy for the next visit. Because "it’s better to get assistance before it’s too late," I value prompt replies from professionals who already know the routines and precautions that keep seniors or adults with disabilities secure—think gait belts, nonslip mats, and a calm, reassuring manner. Consistency is important, so if y...

    $21 - $178
    พื้นที่
    $21 - $178
    0 คำเสนอราคา

    ## Freelance Card Payment Tester Needed (Azerbaijan, Turkey, Kazakhstan, Kyrgyzstan & Uzbekistan) I need your help to verify that our online payment flow works correctly in neighbouring markets. Since I don't have access to locally issued payment cards, I'm looking for freelancers who can perform a real payment test using their own local bank card. ### Requirements You must: * Currently reside in **Azerbaijan, Turkey, Kazakhstan, Kyrgyzstan, or Uzbekistan**. * Own a **personal Visa or Mastercard** issued by a local bank (Turkey: Visa, Mastercard, or Troy; Kazakhstan: Kaspi Bank preferred). * Be able to record your screen while completing the test. ### What You'll Do After accepting the task, I'll provide: * A secure payment link. * The exact payment amount to...

    $840 Average bid
    $840 การประมูลเฉลี่ย
    5 คำเสนอราคา

    I'm seeking a seasoned brand strategist to improve my brand recognition among consumers. The focus areas are brand messaging and voice, as well as customer engagement and experience. Key Requirements: - Develop a cohesive and compelling brand messaging framework - Enhance customer engagement through innovative experience strategies - Conduct market research to identify consumer perceptions and gaps - Collaborate on visual identity improvements, if necessary Ideal Skills and Experience: - Proven track record in brand strategy development - Strong expertise in consumer behavior analysis - Excellent communication and creative thinking abilities - Experience in enhancing customer engagement for consumer brands Your strategic input will be crucial in elevating my brand's presence ...

    $71 Average bid
    $71 การประมูลเฉลี่ย
    10 คำเสนอราคา
    Türkçe Çağrı Merkezi Hizmeti
    6 วัน left
    ยืนยันแล้ว

    Uzaktan çalışma sisteminde faaliyet gösteren firmamızın Canlı Destek ve Çağrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaşları arıyoruz. Genel Nitelikler 20–35 yaş aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli Müşterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek sağlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. Yoğun dönemlerde ücretli fazla mesai yapılabilir. Maaş sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eğitim sürecinde 28.500₺, eğitim tamamlandı...

    $15 - $25 / hr
    $15 - $25 / hr
    0 คำเสนอราคา

    Our UI/UX design and development team wins industry awards for our work. Looking for a commission-based partner to turn that credibility into clients. What you'll do: Find and reach out to decision-makers at real estate companies. Run your own outreach — email, LinkedIn, whatever works. Bring the client to our Behance profile, where the deal gets closed. Regions: US, UK, UAE, Canada, Australia. Typical deal size: $2,000–$4,000+ Pay: 10% of deal value, paid out immediately once the client makes a deposit. No cap. Repeat orders from the same client keep earning you 10-15% too. Looking for someone with B2B sales experience who can prospect independently and is motivated by performance-based pay. Reach out if that's you.

    $480 Average bid
    $480 การประมูลเฉลี่ย
    9 คำเสนอราคา
    Shopify Store Setup
    6 วัน left

    I'm looking for an experienced Shopify developer to create a professional website for selling physical products. Key requirements: - Customer reviews section - Product search with filters - Related product recommendations Ideal skills and experience: - Proven Shopify development experience - Strong design skills - Familiarity with product search and recommendation algorithms - Ability to integrate customer review features Please provide a portfolio showcasing similar projects.

    $100 Average bid
    $100 การประมูลเฉลี่ย
    112 คำเสนอราคา
    Commission-Only Digital Sales Closer
    5 วัน left
    ยืนยันแล้ว

    *YOU MUST HAVE AN EXCELLENT LEVEL OF SPOKEN ENGLISH* We are a growing digital marketing agency that specialises in performance-driven paid social campaigns for medium-sized businesses. Demand for discovery calls is high and our calendar is filling up faster than we can close, so we need a proven closer who can step in immediately, build rapport with prospects and turn warm leads into signed retainers—entirely on a commission basis. You’ll receive pre-qualified leads booked through our funnels, handle the sales calls (Zoom), follow up, overcome objections and secure the agreement. We will supply case studies, service decks and pricing frameworks; you bring the confidence, consultative style and a track record of smashing revenue targets for agencies. Because I want to move f...

    $245 Average bid
    $245 การประมูลเฉลี่ย
    3 คำเสนอราคา

    Saya membutuhkan bantuan seorang admin yang terbiasa bekerja di Gmail untuk menangani seluruh balasan email dari klien saya. Prioritas utama saya adalah kecepatan dan keramah-tamahan dalam setiap korespondensi agar hubungan dengan klien tetap terjaga dengan baik. Tugas inti: • Membaca dan membalas setiap email klien yang masuk menggunakan nada profesional namun bersahabat, sesuai pedoman gaya tulisan yang akan saya berikan. • Menandai percakapan penting agar saya mudah melakukan tindak lanjut bila diperlukan. Saya menyediakan akses akun dan template jawaban dasar; Anda tinggal menyesuaikan nada serta detail spesifik klien. Harap memiliki koneksi internet stabil, pemahaman tata bahasa Indonesia yang baik, serta kemampuan merespons maksimal dalam beberapa jam pada hari kerja. ...

    $386 Average bid
    $386 การประมูลเฉลี่ย
    19 คำเสนอราคา

    Saya membutuhkan bantuan untuk menangani layanan pelanggan melalui telepon, email, dan chat sepenuhnya dalam Bahasa Indonesia. Tugas Anda meliputi: • Menjawab panggilan masuk dengan sopan, mencatat detail penting, dan memberikan solusi atau eskalasi yang tepat. • Membalas email pelanggan secara profesional dengan respons yang jelas dan ringkas. • Memoderasi chat langsung, menjaga nada ramah dan menyelesaikan pertanyaan dengan cepat. Mohon pastikan: – Respon diberikan dalam waktu maksimal satu jam pada jam kerja. – Setiap interaksi dicatat ringkas di lembar pelacakan yang saya sediakan. – Laporan ringkasan harian dikirim di akhir shift berisi isu utama dan tindakan yang diambil. Pengalaman sebelumnya di layanan pelanggan sangat diutamakan. ...

    $21 / hr Average bid
    $21 / hr การประมูลเฉลี่ย
    1 คำเสนอราคา

    Saya membutuhkan bantuan untuk menangani percakapan pelanggan melalui WhatsApp. Fokus tugasnya adalah: • Menjawab pertanyaan seputar informasi produk • Memberikan pembaruan status pesanan • Membantu pelanggan dengan dukungan teknis ringan Semua balasan harus menggunakan bahasa Indonesia yang jelas, ramah, dan profesional. Anda akan bekerja langsung di akun WhatsApp bisnis kami; akses dan panduan dasar akan saya sediakan sebelum mulai. Saya menghargai respon cepat, ketelitian, serta kemampuan memahami kebutuhan pelanggan tanpa mengulur waktu. Jika Anda berpengalaman sebagai admin chat — atau terbiasa menjawab pertanyaan serupa di platform lain — silakan ajukan proposal berisi pengalaman relevan dan perkiraan waktu yang bisa Anda luangkan per hari.

    $4 / hr Average bid
    $4 / hr การประมูลเฉลี่ย
    30 คำเสนอราคา

    Hello, I am looking for a reliable person located in Texas to assist with a small local technical support task. The work involves: - Receiving a technology device shipment - Helping with basic device preparation and initial setup - Following provided instructions - Confirming that the device is ready for use Requirements: - Must currently reside in Texas - Must have a reliable residential address - Comfortable handling computer equipment - Basic technical knowledge - Good communication and reliability Please include your Texas city and a brief introduction when applying. Thank you.

    $445 Average bid
    $445 การประมูลเฉลี่ย
    12 คำเสนอราคา

    I need dedicated phone support for general inquiries. This role will be crucial in managing customer interactions and ensuring satisfaction. Key Requirements: - Phone support for general inquiries - Availability: 7 PM to 4 AM IST Ideal Skills and Experience: - Excellent verbal communication skills - Previous experience in customer support - Ability to handle multiple inquiries efficiently - Customer-centric attitude Looking for someone reliable and professional to represent our brand with below system requirements: System Requirements: • Windows 11 (latest updates) • RAM: Minimum 16 GB (32 GB recommended) • Processor: Intel i5/i7 – 8th Gen or higher (Min 3.0 GHz, 4 cores) • Storage: 60 GB free space (SSD mandatory, HDD not allowed) • Headphones: Active N...

    $3 / hr Average bid
    $3 / hr การประมูลเฉลี่ย
    17 คำเสนอราคา
    Membership Sales Closer — LATAM, SA & Europe
    3 วัน left
    ยืนยันแล้ว

    NIKSI is hiring a proven sales closer to sell contractor memberships to U.S. business owners. Eligible locations only: Latin America, South Africa, or selected European countries including Portugal, Spain, Romania, Poland, Serbia, Croatia, Bulgaria, and Greece. You will run discovery calls and demos, diagnose business needs, recommend the right membership, handle objections, follow up, collect payment, maintain the CRM, and improve show rate, close rate, and collected revenue. Requirements: proven B2B, high-ticket, subscription, membership, or contractor-services closing results; fluent English; strong phone presence; experience selling to U.S. business owners; availability during U.S. business hours; and full accountability. Pay: $5-$15/hour based on experience, with performance commi...

    $11 / hr Average bid
    $11 / hr การประมูลเฉลี่ย
    8 คำเสนอราคา
    Ferysia G.
    3 วัน left
    ยืนยันแล้ว

    I have an artwork commission ready and simply need to move the agreed funds to the artist through PayPal. Your task is to handle, or clearly guide me through, a clean transfer from my verified PayPal account, making sure the note field carries the correct Transaction ID so the payment is easy for both sides to track. What I expect from you • A quick, step-by-step rundown (or real-time support) that confirms recipient details, fees, and currency are correct before I hit Send. • Confirmation that the Transaction ID appears properly in the payment note once the transfer is complete. • A brief recap of any settings or screenshots I should keep for my records. Please include examples of past work where you have managed or advised on PayPal payments—especially those ...

    $98 Average bid
    $98 การประมูลเฉลี่ย
    9 คำเสนอราคา
    Soporte Chat en Español Remoto
    3 วัน left
    ยืนยันแล้ว

    Busco a alguien que atienda a mis clientes exclusivamente por chat en vivo, manteniendo un tono cordial y resolutivo en perfecto español. El trabajo es 100 % remoto, por lo que necesito a una persona confiable, con buena conexión a internet y la disponibilidad para responder con agilidad durante el horario acordado. Qué espero del servicio: • Responder consultas entrantes por chat en vivo, dando información clara y precisa. • Registrar cada interacción en nuestro sistema para que quede historial. • Escalar solo los casos que realmente requieran intervención de segundo nivel. Valoraría experiencia previa en atención al cliente en línea, manejo de plataformas de chat (por ejemplo, Zendesk Chat, Intercom o s...

    $18 / hr Average bid
    $18 / hr การประมูลเฉลี่ย
    18 คำเสนอราคา

    Job Title: Account Manager Employment Type: Full-time / Remote Location: U.S. About ProviderNow ProviderNow is the healthcare platform you've always wished existed—and will actually use. We're redefining how people access healthcare by making high-quality care simple, transparent, and affordable. Rather than replacing insurance, ProviderNow helps individuals, families, employers, and organizations access quality healthcare without the complexity and limitations of traditional insurance. Our platform offers nationwide virtual care, transparent pricing, affordable pharmacy solutions, and an AI-powered healthcare guide that helps members navigate their healthcare journey with confidence. We're building a platform that employers, benefits organizations, healthcare compa...

    $12 / hr Average bid
    $12 / hr การประมูลเฉลี่ย
    17 คำเสนอราคา

    I need a sharp set of eyes on my clothing catalogue. Each listing must clearly state its material information and display text in a uniform font style and size. You will move through the listings one by one, flag any item that lacks material details, and correct (or note) any font inconsistencies you see. Deliverables • Spreadsheet or doc listing every SKU you checked, with a column that indicates: – “Material info missing” (yes/no) – “Font/style adjusted” (yes/no or brief note) • A short summary highlighting the most common issues you found and any quick-win recommendations for keeping future listings on track. I’ll grant catalogue access as soon as we start so you can work directly in the product editor or, if you prefer, ...

    $515 Average bid
    $515 การประมูลเฉลี่ย
    45 คำเสนอราคา

    Saya mencari seseorang yang sigap membalas chat pelanggan melalui WhatsApp. Fokusnya sederhana—memberi jawaban cepat, jelas, dan sopan sehingga setiap calon pembeli merasa dilayani dengan baik. Tugas utama: • Merespons setiap pesan masuk di WhatsApp maksimal 5 menit selama jam operasional 09.00–17.00 WIB, Senin–Jumat. • Menyampaikan detail produk, harga, dan ketersediaan berdasarkan panduan yang akan saya sediakan. • Mencatat pesanan dan pertanyaan penting ke spreadsheet agar laporan harian rapih. Saya menyiapkan skrip balasan dasar; Anda bebas menyesuaikan gaya bahasa selama tetap ramah dan profesional. Pengalaman sebelumnya sebagai admin online shop atau customer service akan sangat membantu, tetapi saya utamakan kecepatan dan ketelitian.

    $16 / hr Average bid
    $16 / hr การประมูลเฉลี่ย
    5 คำเสนอราคา
    Authentic Hyderabad GBP Reviews Needed
    2 วัน left
    ยืนยันแล้ว

    I'm looking for a freelancer who can help me connect with real customers in Hyderabad who will genuinely use my service and leave an honest review on my Google Business Profile based on their actual experience. Requirements: Customers must be real people located in Hyderabad. Reviews must be authentic and based on a genuine service experience. No fake, bot-generated, or incentivized reviews. Must follow Google's policies for Google Business Profile reviews. If you have experience with local customer outreach and can help generate genuine customer engagement, please submit your proposal with your approach and timeline.

    $54 Average bid
    $54 การประมูลเฉลี่ย
    7 คำเสนอราคา

    Marketing & Brand Strategy Expert Needed for Fast-Growing Peptide Company We are looking for an experienced marketing and brand strategist to help transform our peptide company into one of the most recognizable and respected brands in the industry. This is not a social media manager position and it is not an advertising management role. We are looking for someone who thinks strategically, understands consumer psychology, and knows how to build a memorable brand that people genuinely connect with. About Us We are an established online peptide company with a growing community, nightly live educational broadcasts, an affiliate program, and a loyal customer base. Our mission is centered around education, transparency, and empowering women over 40 to take charge of their health and well...

    $972 Average bid
    $972 การประมูลเฉลี่ย
    40 คำเสนอราคา
    Canadian Phone Support Agent
    2 วัน left
    ยืนยันแล้ว

    I’m looking for a Canada-based representative who can handle inbound and outbound phone calls for my current projects. The work is straightforward customer support: answering questions, guiding users through our services, and making sure every caller leaves satisfied. Most conversations involve general product guidance and the occasional billing clarification, but no deep technical troubleshooting is required. You’ll receive access to our cloud phone system and CRM so you can track each interaction. After every call, I need a brief note logged so my team can see what was discussed and whether any follow-up is required. Friendly tone, clear English, and a calm approach under pressure are essential. When you apply, focus on your relevant experience—particularly roles wher...

    $80 Average bid
    $80 การประมูลเฉลี่ย
    7 คำเสนอราคา
    Support Role
    1 วัน left
    ยืนยันแล้ว

    I need someone for a very easy, low-volume customer chat support role using the Chaport mobile app. This is a 7-day paid trial that may become an ongoing monthly side job. The workload is extremely small: * Usually only 1–3 customer tickets per day * Each ticket normally requires only 2–3 short replies * Some days may have no messages * Most replies take less than one minute * You do not need to sit at a computer or stay online Chaport sends a notification directly to your phone. You simply open the notification and send the appropriate reply. I will provide ready-made answers and simple step-by-step response flows covering almost every conversation. Most of the work will involve copying or slightly adjusting a prepared response. You do not need advanced technical knowled...

    $17 Average bid
    $17 การประมูลเฉลี่ย
    80 คำเสนอราคา

    Looking for an experienced brand strategist!! We're Brandard, a strategy-first branding agency helping ambitious businesses become brands customers trust, remember, and choose. We're looking for freelance Brand Strategists who will be responsible for developing the strategic foundation, including: - Brand Positioning - Target Audience - Competitor Analysis - Brand Personality - Brand Values To apply: 1. Share 2–3 relevant projects or case studies. 2. Tell us your typical per-project rate. 3. Start your proposal with how many years you've worked as a Brand Strategist. We look forward to hearing from you!

    $369 Average bid
    $369 การประมูลเฉลี่ย
    28 คำเสนอราคา
    Create Comprehensive African Marketplace in Perth
    1 วัน left
    ยืนยันแล้ว

    MY PLACE STORE: should become a proper African lifestyle, food and culture marketplace for Perth, where people can buy raw African groceries, ready-made food, fashion, gifts, event merchandise, vouchers and selected products from African-owned businesses. Making African products easier to discover, order and receive across Perth: Build My Place Store as a scalable African marketplace and commercial platform. It must combine African groceries, raw and frozen food, ready-made meals, gifts, lifestyle products, vouchers and events in one system. It should support two fulfilment locations, postcode-controlled delivery, pickup, accurate inventory, customer accounts, loyalty, referrals, subscriptions, WhatsApp ordering, AI assistance, automation and detailed profitability reporting. The long-term...

    $362 Average bid
    $362 การประมูลเฉลี่ย
    227 คำเสนอราคา

    I need a knowledgeable partner who can become the first line of communication for our prospects and existing clients. My role focuses on sales, so your task will be to handle every customer-facing touchpoint after the initial introduction, ensuring we live up to our promise of fast response, professional assistance, and reliable after-sales care. What you will look after • Respond to inquiries within two hours during agreed coverage times (email, phone, or chat). • Provide clear, accurate product or pricing information drawn from the templates and guidelines I supply. • Record each interaction in our shared tracker so I can follow up on warm leads. • Coordinate with me on quotations, delivery schedules, and any special requests that require sales approval. &bul...

    $17 / hr Average bid
    $17 / hr การประมูลเฉลี่ย
    11 คำเสนอราคา
    customer service/marketing
    17 ชั่วโมง left

    I’m expanding my customer care team and need more than one hundred new representatives who can work from home anywhere in the United States. Your day-to-day focus will be answering general customer inquiries that arrive through email only—no phone work or live chat involved. I provide full on-the-job training, so previous support experience isn’t required and there are absolutely no up-front fees. Both part-time and full-time schedules are available, and the position pays a flat $1,800 per week. If this sounds like a fit and you’re based in the USA, send the words “I’m interested” by proposal. Serious inquiries only, please; I’m ready to get you onboard and started right away.

    $3500 Average bid
    $3500 การประมูลเฉลี่ย
    6 คำเสนอราคา
    Booking.com + Beds24 + Stripe Setup
    8 ชั่วโมง left

    Hello, I am looking for an experienced Beds24 specialist to help me set up the reservation and payment system for my apartment in Albania. I will be using: - - Beds24 - Stripe My goal is to automate the entire reservation and payment process as much as possible. This is not a software development project. I need an experienced person to correctly configure and integrate the existing services. The project includes: - Connecting with Beds24. - Connecting Beds24 with Stripe. - Configuring the payment workflow with host-managed payments (not Payments by ). - Setting up automatic payment collection according to my booking and cancellation policies, ensuring that payment collection rules are configurable (e.g., immediately after booking or a specified number of days before arrival). - T...

    $525 Average bid
    $525 การประมูลเฉลี่ย
    177 คำเสนอราคา

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