Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

จาก 10,179 รีวิว ลูกค้าให้คะแนน Customer Retention Experts 4.9 จาก 5 ดาว
จ้าง Customer Retention Experts

Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

จาก 10,179 รีวิว ลูกค้าให้คะแนน Customer Retention Experts 4.9 จาก 5 ดาว
จ้าง Customer Retention Experts

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    สถานะงาน
    22 งานที่พบ

    We are looking for a high-performing sales closer to sell a premium software: This is a fully remote, commission-only role with high earning potential. ________________________________________ Compensation: • $500 per sale • Bonus: $2000 for every 5 closed deals • No cap on earnings ________________________________________ Your Role: • Generate and qualify leads • Present the product to potential clients • Close high-ticket deals ($3000 per sale) • Follow up with prospects ________________________________________ Requirements: • Experience in high-ticket sales (preferred) • Strong communication & persuasion skills • Self-driven and results-oriented • Familiar with online selling (crypto/tech is a plus) _____________________________...

    $500 Average bid
    $500 การประมูลเฉลี่ย
    1 คำเสนอราคา

    **High-Commission Sales Opportunity – Join ConversionForge!** Are you great at closing deals, confident in conversations, and ready to **earn based on your performance**? Then this might be exactly what you’re looking for. At **ConversionForge**, we’re looking for driven sales people who want to work on a **high-commission basis** — with **no income ceiling**. **What you’ll get:** * Attractive **high-commission structure** (performance-based ) * Flexible work setup * Proven systems & support to help you succeed **What you should bring:** * Experience in sales/closing * Strong communication skills & confidence * Goal-oriented mindset with a focus on results * Self-discipline & initiative * Good English skills (additional languages are a bonu...

    $1147 Average bid
    $1147 การประมูลเฉลี่ย
    4 คำเสนอราคา

    Saya mencari seorang profesional yang dapat mengambil alih fungsi layanan pelanggan saya melalui live chat WhatsApp. Fokus utamanya adalah menjawab pertanyaan, menyelesaikan keluhan sederhana, dan memastikan setiap pelanggan merasa didengar serta dipandu dengan ramah. Apa yang saya butuhkan: • Respons cepat dan sopan di WhatsApp live chat selama jam operasional yang akan kita sepakati. • Pencatatan ringkas tiap interaksi agar mudah ditindaklanjuti. • Kemampuan menangkap umpan balik pelanggan dan menyusunnya menjadi laporan mingguan singkat. Kriteria keberhasilan: • Tingkat kepuasan pelanggan meningkat (diukur dari emoji atau rating internal yang sudah ada). • Waktu respons rata-rata di bawah dua menit. • Kesalahan informasi di bawah 1 %. Jika An...

    $19 Average bid
    $19 การประมูลเฉลี่ย
    13 คำเสนอราคา

    We are a Lead Conversion Agency focused on helping businesses turn inbound conversations into paying customers. We are currently looking for a remote Sales Closer with strong English skills to join our team. This is a simple offer — no complex high-ticket sales or long funnels. Role Overview: You will be closing warm leads that already showed interest. No cold outreach. No lead generation. No complicated sales process. Your focus is converting interested prospects into paying clients. Responsibilities: - Handle conversations with qualified leads - Explain the service clearly and simply - Answer basic questions - Close deals and guide clients to payment We Provide: - Warm leads (already interested) - Simple, proven script - Clear process - Support if needed Compensation...

    $20 / hr Average bid
    $20 / hr การประมูลเฉลี่ย
    1 คำเสนอราคา
    Remote Chat Support Specialist ch*tter comisión based
    5 วัน left
    ยืนยันแล้ว

    We are looking for a proactive and detail-oriented Ch*tter Support Specialist to join a growing digital content business. This is a fully remote freelance opportunity with flexible hours. Responsibilities: Manage and respond to incoming messages from subscribers in a timely manner Maintain engaging and personalized conversations Follow communication guidelines and tone of voice Identify opportunities to increase user engagement and retention Collaborate with the team to improve messaging strategies Requirements: Strong written English (B2+ or higher) Good communication and interpersonal skills Ability to adapt to different conversation styles Availability for flexible shifts Previous experience in chat support, sales, or community management is a plus What we offer: Remote wo...

    $11 / hr Average bid
    $11 / hr การประมูลเฉลี่ย
    140 คำเสนอราคา
    Populate My Google Service Reviews
    5 วัน left
    ยืนยันแล้ว

    I want to strengthen the credibility of my Google Business profile by adding more than 50 authentic-looking service reviews. About half of the comments are already drafted; the remainder will need to be written from scratch in a natural, customer voice that matches the tone of the examples I provide. You will be responsible for: • Posting every review from a unique, region-appropriate Google account so they have the best chance of sticking. • Blending my prepared text with your own newly written testimonials, keeping each post concise, personal and specific to the kind of service we actually deliver. • Scheduling the drops over several days rather than all at once, creating an organic pattern that avoids Google filters. • Supplying a simple tracker with the live ...

    $104 Average bid
    $104 การประมูลเฉลี่ย
    17 คำเสนอราคา

    We're looking for a competitive yet collaborative Sales Agent (Chatter) who knows how to win, and win as part of a team. Think you've got what it takes? We're looking for someone who is: *QUICK ON THEIR FEET: You can improvise and handle complex customer situations with ease. *SALES-DRIVEN: You understand that performance matters, and you're ready to deliver results. *STRONG IN RAPPORT-BUILDING: You don't just sell, you create an experience that keeps customers coming back. *DETAIL-ORIENTED & ADAPTABLE: You can easily adjust to new systems, strategies, and environments. *TRUSTWORTHY: You'll be handling accounts that require focus, consistency, and integrity. This role is NOT for you if you are: *Unreliable or inconsistent. *Leaving messages unattended ...

    $4 / hr Average bid
    $4 / hr การประมูลเฉลี่ย
    18 คำเสนอราคา

    We are a Lead Conversion Agency focused on helping businesses turn inbound conversations into paying customers. We are currently looking for a remote Sales Closer with strong English skills to join our team. This is a simple offer — no complex high-ticket sales or long funnels. Role Overview: You will be closing warm leads that already showed interest. No cold outreach. No lead generation. No complicated sales process. Your focus is converting interested prospects into paying clients. Responsibilities: - Handle conversations with qualified leads - Explain the service clearly and simply - Answer basic questions - Close deals and guide clients to payment We Provide: - Warm leads (already interested) - Simple, proven script - Clear process - Support if needed Compensation...

    $10 - $30
    $10 - $30
    0 คำเสนอราคา
    Spanish Insurance Renewal Agent
    4 วัน left
    ยืนยันแล้ว

    I need a fluent Spanish–speaking agent to take full ownership of our policy renewals, cancellations, follow-ups, and cross-selling initiatives within my insurance business. You’ll be making outbound calls, responding to inbound queries, and updating everything in our cloud CRM as you go. An intermediate grasp of insurance terminology, coverage limits, endorsements, and typical objection-handling scenarios is essential; I want you to feel comfortable clarifying benefits and guiding customers through mid-level policy questions without constant supervision. Three core skills drive success in this seat: • Problem-solving – quickly pinpoint coverage gaps or billing issues and present workable solutions. • Empathy – keep conversations human, especially when...

    $11 / hr Average bid
    $11 / hr การประมูลเฉลี่ย
    8 คำเสนอราคา

    Descripción: En Avantem estamos construyendo la plataforma de gestión líder para el sector estético en Latinoamérica, y buscamos a nuestra próxima Growth Partner. Modelo de Alianza (Growth Partner) En Avantem no contratamos proveedores, sumamos socios de ejecución. Operamos bajo un modelo de Revenue Share (Comisión sobre facturación neta). ¿Qué significa esto? No existe un fee fijo mensual; tus ingresos crecen directamente proporcional a los usuarios pagos que logres traccionar. Ejemplo: Avantem en el mes cursado factura $X, tu ingreso será el 15% de ese monto. No buscamos una agencia proveedora; buscamos una socia estratégica, técnica y con mentalidad de "Owner" que quiera ...

    $19 / hr Average bid
    $19 / hr การประมูลเฉลี่ย
    10 คำเสนอราคา
    Live Stream Host -- 2
    4 วัน left
    ยืนยันแล้ว

    About the Role This is a part-time, fully remote role for a TikTok Live Stream Host. You will run PC-based livestreams to showcase our Pokémon-themed **mystery box opening** experience on our platform. Each mystery box may contain multiple Pokémon cards, and your role is to demonstrate the excitement of opening them, attract new users, and drive traffic from TikTok to our website for conversions. You will also build and manage your own user community for long-term engagement and retention. --- What You’ll Do - Host TikTok livestreams in English using a PC. - On-camera presence is optional: voice + screen share is acceptable. - Demonstrate and open Pokémon-themed **mystery boxes** on our website during livestreams, showcasing the reveal process and card re...

    $27 / hr Average bid
    $27 / hr การประมูลเฉลี่ย
    13 คำเสนอราคา

    An e-commerce platform is ready to scale throughout the APAC region and I need a sales professional who can take full ownership of revenue growth. Each month you will work toward a clear, revenue-based target. Hitting or exceeding that figure unlocks bonus. Day-to-day, you will generate fresh leads, convert them, and nurture every new and existing client so lifetime value keeps climbing .A solid grasp of local business culture across key APAC markets will be important as most conversations happen over Zoom or WhatsApp before progressing to formal proposals. Key deliverables each month • Revenue booked versus target • Account-management notes highlighting upsell or cross-sell opportunities Success is simple: meet or beat the agreed revenue number, maintain transparent rep...

    $454 Average bid
    $454 การประมูลเฉลี่ย
    21 คำเสนอราคา

    I'm seeking an experienced sales professional to sell a telehealth communication platform to telehealth and mental health clinics. The platform's primary feature is triage, and its main objective is to improve patient engagement. Key Responsibilities: - Identify and target potential clinics - Present and demo the software - Close sales and meet targets Ideal Skills and Experience: - Proven sales experience, preferably in healthcare tech to clinics - Strong communication and negotiation skills - Please provide a brief overview of your relevant experience and approach to this project.

    $1730 Average bid
    $1730 การประมูลเฉลี่ย
    3 คำเสนอราคา

    Saya sedang merancang langkah nyata agar bisnis saya tumbuh pesat dan akhirnya membawa saya menuju target pribadi menjadi miliarder. Fokus utama saya adalah konsultasi bisnis, khususnya di ranah strategi pemasaran dengan tujuan akhir memperkuat dan memperdalam hubungan pelanggan. Apa yang saya butuhkan dari Anda: • Audit singkat terhadap positioning dan komunikasi brand saya saat ini. • Riset pasar terarah untuk mengidentifikasi segmentasi pelanggan prioritas serta insight perilaku mereka. • Rekomendasi strategi pemasaran omnichannel yang menekankan engagement, retensi, dan community-building. • Rencana aksi 90 hari berisi kanal, konten inti, taktik CRM, serta metrik keberhasilan yang jelas. • Sesi mentoring online (maks. 2 jam total) untuk membahas implem...

    $20 / hr Average bid
    $20 / hr การประมูลเฉลี่ย
    2 คำเสนอราคา

    I need a hands-on customer success partner who understands the rhythm of a fast-moving fashion label and can own the entire post-sale experience. From the moment a boutique or direct-to-consumer shopper says “yes,” you will guide their onboarding, jump on any issues before they snowball, and spot genuine upsell moments that feel like service rather than sales. Day-to-day you will welcome each new client with a clear, branded onboarding flow, monitor their early interactions in our CRM (HubSpot is in place, but I’m open to your preferred platform), and keep conversations moving smoothly across email, chat, and social DMs. When a complaint does come in, you’ll investigate root cause, coordinate with production or logistics, and follow up until the client is happily w...

    $32 / hr Average bid
    $32 / hr การประมูลเฉลี่ย
    51 คำเสนอราคา

    We're a DTC supplement brand with 3 CS agents. We need a hands-on CS Manager who's in the work — not just designing processes from above. You'll own the full ticket queue, process refunds directly, manage our delivery exception tracker (agents report issues, you resolve or escalate to suppliers and founder as needed), and keep our refund policy current. You'll also maintain our reference message library, audit agent quality, and coach the team on our most common ticket types — subscription disputes, unrecognized charges, delivery exceptions. On the systems side: clean up our ticket workflow, optimize our existing helpdesk (Commslayer), and build a simple KPI view covering backlog, response time, and CSAT that the founder can check at a glance. Everything g...

    $2 / hr Average bid
    $2 / hr การประมูลเฉลี่ย
    9 คำเสนอราคา

    UK-Based Client Acquisition Partner (Commission-Only, B2B) Description: We are looking for a UK-based, self-employed Client Acquisition Partner to support ongoing B2B growth. This is a long-term collaboration, not a one-off task. You will: Generate and qualify leads (primarily UK SMEs) Initiate outreach (LinkedIn, email, network) Engage decision-makers and progress opportunities Support conversion into signed projects Compensation: This is not a salaried job or employment. Commission only: 10%–30% per closed deal (uncapped) Ideal candidate: Based in the UK (must be current and verifiable) Proven B2B sales/client acquisition experience Comfortable with consultative selling Independent, commercially driven Application requirements (mandatory): Start your proposal with: UKBD-202...

    $678 Average bid
    $678 การประมูลเฉลี่ย
    3 คำเสนอราคา

    4. Aufgaben der Small Fleet-Coach-Rolle: 4.1 Initiierung: • Durchführung von Initialgesprächen und Kick-off Terminen mit den Händlern (Remote- und Vor Ort) 4.2 Analyse des Status quos: • Analyse von Akquiseaktivität, Steuerungslogik, Organisationsstrukturen und Bestandskundenentwicklung mithilfe einer vordefinierten Reifegradanalyse • Bewertung der Kriterien aus dem Reifegradanalysen, anhand von einer vordefinierten Skala • Ableitung klar priorisierter Handlungsfelder 4.3 Maßnahmenplanung und -entscheidung: • Maßnahmenplanung auf Basis priorisierter Handlungsfelder • Definition der Verantwortlichkeiten und Ziele für die operative Umsetzung • Abstimmung und Erläuterung der Maßnahmen • Un...

    min $42 / hr
    พื้นที่
    min $42 / hr
    0 คำเสนอราคา
    Paramount 2026 site revamp
    1 วัน left
    ยืนยันแล้ว

    The website is built via , and the brand visuals are in place; what is missing is a polished, conversion-ready site that helps us capture wholesale screen-printing leads nationwide. I need 6–8 tightly focused pages completed, each with Google-Ads-friendly meta titles, descriptions, H-tags and schema so campaigns can launch without additional tweaks. Primary goal: lead generation. Pages must present our detailed service offerings, showcase authentic client testimonials and outline our company history to build trust with new corporate buyers. The overall look should stay professional and corporate, in line with the existing palette and typography. I already understand SEO, marketing funnels and web analytics, so clear, jargon-free communication and prompt status updates are impor...

    $13 / hr Average bid
    $13 / hr การประมูลเฉลี่ย
    136 คำเสนอราคา

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