Virtual Assistant/CS helper (English).

$30-250 USD

ปิดแล้ว

โพสต์

เกือบ 5 ปีที่ผ่านมา

$30-250 USD

ชำระเงินเมื่อส่งงาน

Virtual Assistant/CS helper (English) Hello! Thank you for having interest in this topic. I am recruiting someone who can speak and communicate in English language. If you're willing to work remotely at home, As Virtual Assistant, Please see below notes. Hire Note = Expected hourly payment is 3$. Essential Question 1. What's your english usage level? native/fluent/etc.. Optional Question 2. Not only typing in keyboard, Are you able to even speak in English? (May need a voice conversation) Optional Question 3. What else language are you able to speak? and how's that language's fluency? Optional Question 4. Which timeline do you feel is okay to work? please describe it in UTC standard timeline. Optional Question 5. If you have previous Virtual Assistant experience, Please write down (1) How long did you work as VA. (2) What was the hourly payment (3) What kind of job it was specificly. ------------------------ *IMPORTANT* Sample workset. - While doing Virtual/Customer Service Assistant work, What you would do mainly is, Responding to customer, guide customer, answer customer question. Such things. Below questions are workset sample that is likely you'd meet in real working hours later on. Please try to suppose that you was given below questions from customers, And try answer them as best way as possible. figured by yourself. 1) I don't like this product. Refund this order please. Your Answer - 2) I've waited this order for a long time, and I saw some part of it has been broken. Your Answer - 3) The shipping is taking too long. Your Answer - 4) Please cancer this order. Your Answer - 5) I have ordered this product, and later I happened to move up my place. How I suppose to receive my goods? Your Answer - 6) The product page image you have uploaded, This image is taken by me, I don't know why you have used this photo without permission. I will sue you with my lawyer. Your Answer - ------------------------ **** Important note. **** This post is more like interviewing/Recruiting. If you get qualified for the requirements in this project, It's not only end of it, I will outsource and dedicate various multiple, long-term projects to you in different project name and different price offer than this one. Sending you the related offer. Please be noted. Thank you for reading! Have a good day and bid me if you think you can complete one. Anytime ! And I am willing to respond very quickly to explain and describe more what I exactly need. also, if you can really make it out well this time in this project, I will promise to carry out further projects with you.

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ใช้งานอยู่ 5 ปีที่ผ่านมา

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30 ฟรีแลนซ์กำลังเสนอราคาโดยเฉลี่ย $125 USD สำหรับงานนี้

@jkaranm

Hi, My name is Janis and I have been here in freelancer since 2014. One of the preferred freelancer because of the good standing and have good feedback from previous employers. I was asked by the freelancer staff to bid on your project. I believe we can help you with your Virtual Assistant/CS helper (English) because I do have a team and are mostly my cousins/close friends that is why we have been working as a good team with trust. I can assign someone who fits your project requirement. My business is to make your business effective, profitable & efficient. We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my profile).

$250 USD ใน 5 วัน

4.9

(45 รีวิว)

7.9

@okechukwu1

****DUE TO WORD LIMITS, I COULDN'T ANSWER ALL THE QUESTIONS BUT I DO KNOW HOW Essential Question 1. Very Fluent. Optional Question 2. Yes I am Optional Question 3. No other language Optional Question 4. 8 am to 11 pm UTC Optional Question 5. (1) 2 years. (2) $3 an hour (3) A variety of Customer support roles, a few with ecommerce companies. 1) I don't like this product. Refund this order please. Hello, thank you for contacting us. Based on the refund policy stated on our site, we are unable to refund this order. I understand that you are unhappy with the order but our policy says no refunds once an order has been shipped/reached destination. Let me know if you have any other questions. Have a great day! 2) I've waited this order for a long time, and I saw some part of it has been broken. 3) The shipping is taking too long. 4) Please cancer this order. Your Answer - Hello, Thank you for contacting us. (LIMIT) 5) I have ordered this product, and later I happened to move up my place. How I suppose to receive my goods? Your Answer - Hello, Thank you for contacting us. Please provide me with your order details. If it has not been shipped yet, we can change the shipping address. If it has, unfortunately, there is nothing we can do. Patiently awaiting your response. Have a great day! 6) The product page image you have uploaded, This image is taken by me, I don't know why you have used this photo without permission. I will sue you with my lawyer.

$250 USD ใน 30 วัน

5.0

(10 รีวิว)

5.0

@tabonk82

Hello Have a Good Day. I would really like to work with you on this one if possible. I am okay with $3 hour. My English usage level is conversational. Yes, I can speak English. No other language than English. I will be comfortable with UTC 9 Am to 9 PM I never worked as a Virtual Assistant. The answer to your questions : Ans 1: Thanks for your message. An automatic refund is issued within 5 days of receipt of the returned order. Ans 2: Sorry to hear about this issue. Please open a 'return request' ensuring to select the correct reason for return. Ans 3: Your item was dispatched via Royal Mail and will be delivered by your country's postal service to the address you provided at checkout. Standard delivery time is 10 - 20 days, but it can take longer if delayed in transit. Ans 4 : Thank you for getting in touch about canceling your order. You are more than welcome to return the item by opening a return request once you have received it. If the item is returned to us, you will be refunded when we receive it back. Ans 5 : Thank you for your message. Your order will be canceled and refunded within 24 hours and you are welcome to re-order with your new address. Ans 6 : Sorry to hear about this issue. Please, can you provide photos of the issue so that we can investigate and resolve this issue as quickly as possible?

$250 USD ใน 30 วัน

5.0

(54 รีวิว)

4.0

@malbakurtulla

Hi, I hope you are doing great. I am interested in your project, please check my profile for my qualifications. Looking forward to your reply. :D I will answer the above questions if we agree to 5$/hr :)

$140 USD ใน 7 วัน

5.0

(11 รีวิว)

4.0

@webdeveloper135

Can surely help you with this in time with quality work, also you can have a look on my portfolio and profile. For your comfort of selection, I also have listed many successful projects in my work history area. plus point is that im way too friendly and very good with communicating, which has always been a plus point for customer support jobs. Additionally, you will find me time-efficient and proactive when it comes to meeting critical deadlines, i will be more than happy to join you :-)

$100 USD ใน 3 วัน

4.9

(8 รีวิว)

3.8

@tabreznarmawala

Hello well I do have my own call center with experienced calling agents those who can handle customers via phone and on chat support and we are in these field since last 10 years also we can give you quality as work we are already doing this kind of projects for Europe , AU, and yes US as well ,so thats why provide you best work in very less price. If you really interested we can discuss about this more in details. I WILL GIVE YOU THE ANSWER OF YOUR QUESTIONS ONCE WE DISCUSS ON CHAT Thank You

$140 USD ใน 7 วัน

5.0

(5 รีวิว)

2.4

@ahlam92

english Native speak in English? Yes language ? Arabic and french (native) timeline ? 1:00 AM to 3:30 PM (flexible) Question 5. 5 years of experience 15 USD headed customer support service department where I assisted and provIded help to arabic speaking clients over the phone and digitally Promoting the company services to Arab audiences in Mena through cold calling, emails, sms and WhatsApp... I also do respond to customer and answer their questions and guide them to use our platform (education). 1) Refund this order I’m sorry to hear that. I would love to understand your situation better and see if there’s any other way we can help. 2) some part of it has been broken. We are sorry to learn that you have received your order in damaged condition. (depend on policy) would replace the damaged products... 3) shipping too long. I’m so sorry the order hasn’t arrived. I’ve tracked the package and it’s currently .... to track your order, here’s the link .... I will do everything I can to ensure your order is delivered. 4) cancer order. I’m sorry to hear that. I would love to understand your situation better and see if there’s any other way we can help. 5) How receive my goods? Thanks for contacting ..let me first see if we shipped your order (depending on policy maybe cancel order or update your address) 6) I will sue you with my lawyer. I’m sorry for that. I’ve forwarded your complaint to .. team. will do everything we can to make sure this doesn’t happen again.

$30 USD ใน 7 วัน

5.0

(1 รีวิว)

1.5

@shubhamtrehan234

I have been working with one of the big fours of over 4 years as an auditor, so it would be a cake walk to me.

$140 USD ใน 5 วัน

0.0

(0 รีวิว)

0.0

@nassouk

Hello there, I am Naseem and I am working since last 4 years as VA, Research Analyst, Data Entry, Customer Support, Sales and Lead Generation through out bound cold calls is a part of my job as a VA. I have 10+ years of experience in Customer Service. I have a very good analytical skills with good coordination to identify the gaps in the process. As I have worked in quality for 3 years. Essential Question 1. What's your English usage level? native/fluent/etc. - I can speak, read and write very fluent English. Optional Question 2. - Yes, I can speak very fluent English. Optional Question 3. - Apart from English language I can speak and write very fluent Hindi. Optional Question 4. - We can discuss this later in chat box, as time is not an issue for me. Optional Question 5. - I am working since last 4 years as VA, Research Analyst, Data Entry, Customer Support, Sales and Lead Generation through out bound cold calls is a part of my job as a VA. I am working on a fixed salary. Let me know the best time to connect and discuss with you about the project as the limit to describe and write proposal bid is only for 1500 words. Looking forward to working with you, thanks. Sincerely, Naseem

$30 USD ใน 3 วัน

0.0

(0 รีวิว)

0.0

@meetmiirene

Hi, I am Irene, an experienced Customer Support specialist. NOTE. 1. My English level is fluent 2. I speak English fluently 3. No other language apart from English 4. I am available to work UTC time 9am-9pm 4. I worked as a VA managing a s Facebook support group for a Software Company for 2 years and I was paid $15 per hour, I was paid $25 per hour during the product Launch. WORK-SET 1) I don't like this product. Refund this order please. Your Answer - I am sorry you where disappointed how about I offer you a more expensive variant instead of a refund? 2) I've waited this order for a long time, and I saw some part of it has been broken. Your Answer - I am sorry about that, it was due to shipping error. what if we offer a replacement? 3) The shipping is taking too long. Your Answer - I am sorry that is the standard shipping time, but we have order options but they more expensive, would you want to try that? 4) Please cancer this order. Your Answer - I am sorry please can we know why? 5) I have ordered this product, and later I happened to move up my place. How I suppose to receive my goods? Your Answer - That is no problem, please can you provide us with your new address? 6) The product page image you have uploaded, This image is taken by me, I don't know why you have used this photo without permission. I will sue you with my lawyer. Your Answer - I am sorry we will take it down shortly Looking forward to hearing from you. Regards, Irene

$150 USD ใน 1 วัน

0.0

(0 รีวิว)

0.0

@Chiazoreddie

Cover-Letter Eddie O Chiazor Data Entry Specialist 5 Olarewaju, Olaretun Street Fidiso Estate, Abijo, Lekki Lagos, Nigeria. Tel:+2348156856168 Company Name Title, Contact Name Address City, State, Zip Code 21, June 2019 Hello Sir/Madam: I am interested in the position, as advertised. I am currently a freelance Call Center expert who has gained skills based on experiences in various other fields. As a competent Call Center specialist I developed strong phone marketing and sales abilities, or data filing, management and Customer Service skills. For example, some of the duties when I worked at Rural Payment agency were to collate famer’s tax records, fertilizer use and also update each individual farmer’s details over the phone. All these information will then be stored in the companies be of database. I also gained experiences in online lead generation and customer acquisition (Over the phone). This resulted in increase of the Company’s customers and hence, its overall profit. My experience at the various Companies I have worked for, afforded me the opportunity to become familiar with Google docs, Trello and Zoom, Vici-dailer Just to mention a few. I am confident that with these skills gotten from my experiences I qualify for consideration. I have attached my resume with this letter. I look forward to hearing from you and discussing in more details. Kind Regards, Eddie Otito Chiazor

$140 USD ใน 7 วัน

0.0

(0 รีวิว)

0.0

@abbyow

English native, head of Customer service 2014-2016 Tara Starlet, London. 1) I don't like this product. Refund this order please. Your Answer - Hello! I'm ever so sorry this product is not up to your satisfaction. Was this item the correct one you were expecting? I'm afraid i cannot issue a refund for this reason alone. Let me know if there is anything else i may help you with. 2)Your Answer - Hello! I am so sorry the item has arrived damaged. Please could you kindly send me picture evidence and more information of how the item arrived, when the item arrived and how long you were waiting. I understand the frustration and will contact my team to see how we can resolve it for you. 3) Your Answer - Hello, the order stated it will be arriving within 2-3weeks, i can appreciate this can sometimes feel like a lifetime but it will be with you soon, please contact me should it arrive past the expected delivery date and i will see if i can help solve this for you. 4)Your Answer - Hello, would you please let me know why you would like to cancel this order, perhaps there is something i can do to help? 5)Your Answer - Hello! Please send me your new address and i can see about changing it for you, however if the item is in transit i'm afraid that is out of our hands as we were not made aware of this change of address upon purchasing and prior to the dispatch of the item. 6) Your Answer - Hello, i'm so sorry this is something i will have to take up with my team and get back to you asap.

$100 USD ใน 3 วัน

0.0

(0 รีวิว)

0.0

@Chelen0208

I worked in a bank for 15 years as marketing and sales and 7 years working experience in Singapore as Admin/Account. I do not have experience as Virtual Assistant but I have job experience as Customers service. I am very much willing to be trained as virtual assistant . Just provide me a template.

$120 USD ใน 5 วัน

0.0

(0 รีวิว)

0.0

@jeheazu

Hello, I am applying for the position of an assistant in your company. I believe I have the necessary skills required for the position.I am an experienced virtual assistant with over 3 years experience in customer support services. I am fluent in English Language, reliable, available and willing to learn new skills. I am a good communicator with a friendly personality. WORK EXPERIENCES: May 2015 - November 2016; Chat and email support agent, Gionee Nigeria November 2016 - August 2017; Customer service agent, Nokia Nigeria August 2017 - December 2018; Customer service agent, MTN Nigeria. Customer Support Service; Airbnb, Beds24 Live Agent; Bakuri Group Thailand I look forward to hearing from you to discuss further. Thanks.,

$35 USD ใน 30 วัน

0.0

(0 รีวิว)

0.0

@sussex1975

hello . I am currently guest relations and bookings manager for an excursion company in Hurghada , Egypt . I am also operator coordinator for a dating website . so I have a huge amount of experience online . I also have over twenty years of retail management experience in the UK . I am British and speak and write English a native language . .. I currently live in Hurghada , Egypt

$30 USD ใน 7 วัน

0.0

(0 รีวิว)

0.0

@subhan87

I give my 100% thats it

$155 USD ใน 3 วัน

0.0

(0 รีวิว)

0.0

@ramonroberto80

Hi Greetings! i am an experienced Customer Support specialist. NOTE. 1. My English level is fluent 2. I speak English fluently 4. I am available to work UTC time any time required 5. No experience yet as a Virtual Assistant but i am willing to learn and be trained for an excellent service to be provided **Sample workset** 1. sad to hear that you did not like the product and did not meet your expectation, what is it that you did not like about the product, for your request, that reason alone refund cannot be issued, but what i can do for you instead is to look for an item similar or check on other items that could be of interest. 2. what i can do for you is process a replacement if the item is available for replacement and have it expedited if your location will allow it , if the item is no longer available a refund, for now please keep the item in a safe place, we shall notify you, if item needs to be returned or disposed, but i will need information & will need to file a report so that this will not happen again, rest assured that I will personally work on this. 3. I do apologize but your order was placed under standard shipping, but we do have shipping options w/ additional fee, would you like to try it out. 4) let me check your order, my i know the reason for the cancellation 5)let me check the status of your purchase if we can still change it 6) I do apologize for this, let me get the details of your concern & contact info, and will get back to ASAP

$140 USD ใน 5 วัน

0.0

(0 รีวิว)

0.0

@ujuokoye27

I will be happy to work with you with all drive and sincerity Relevant Skills and Experience Customer service personnel, good command of english, quick understanding of product or service knowledge

$155 USD ใน 3 วัน

0.0

(0 รีวิว)

0.0

@avins18

I have observed and leant how customer support or queried needs to be dealt, with utmost politeness and patience during simple and aggravated situations. Relevant Skills and Experience I have done bachelor's in science I have scored excellent marks in English throughout my schooling and I have worked as a volunteer in commonwealth games.

$101 USD ใน 3 วัน

0.0

(0 รีวิว)

0.0

@yourvirtualworld

We are currently handling the customer support requirements of various companies in the US. We do chat support, email support and answer calls. We use the client's project management or ticketing system. About me: I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel. I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills.

$140 USD ใน 3 วัน