Customer service needed for SaaS software

Hey there, I come with 4 years of experience working for SaaS company which is providing Livechat tool/service, 3 of these 4 years I was the Customer Representative Manager and was responsible for answering livechats and email, as well helping the other CSRs. I have 2 laptops and a PC, LAN connection + 4G for back up so I can be always online, as I understand how important is to answer the customer on time, my average First time response is 10-20 seconds. I am familiar with Customerly too, haven't used it, but have checked it as Customerly is a competitor of Slaask, so I understand all the features that Customerly is offering, as well I have 4 years of experience in Forest Admin, as I am pretty good in troubleshooting and problem solving, although not a developer, I was given an Admin access to users widgets so I can faster help them in configuring their livechat or troubleshooting an issue. You can try me out, anytime, for free, looking forward to hearing from you. Best regards, Marjan P.S. If you are looking for real Rockstar customer support, you got one here.

Hi there, Thanks for posting this project! I'm really interested in working with you as soon as possible, and I believe I'm the right person for the position, because I have the right skills set and experience. I've worked remotely as customer service agent with various clients from the US, Australia, and Europe for more than two years now, and I'm familiar with many support helpdesks, such as Zendesk, Intercom, Front, Freshdesk, Groove, JIRA, etc. I am also VERY familiar with Shopify and some fulfillment softwares. Handling outbound marketing emails is also one of the thing I do regularly to engage with customers or to inform the customers of the current promotion and offers. Let me know if you need more information about me, and looking forward to hearing from you soon! Best, Isma Noor

I have 5+ years of experience in international customer service (BPO), HR recruitment, admin, and sales domain. My background includes providing friendly assistance to customers via phone, email, and live chat while successfully enhancing customer response strategies and managing overall customer service functionality and performing HR, admin duties of handling end to end recruitment process along with the recruitment empanelment with the clients in order to provide these clients best manpower services. I'm really interested in your project and I'm always ready to start your work immediately. As an expert, I'm sure i can finish your work in time as you want. Let's discuss more. Regards

I have worked in various front desk jobs , including a hotel, so I believe this makes me a really good candidate for this job. Thanks.

I am Andreina and i live in Italy. I have experience in marketing,Sales, supervisor,data entry. thank you.

I can work under minimum supervision, an IT graduate & I am a Certified Microsoft Specialist since August 2013. Dedicated to work and hard-working. Willing to be train and learn new things.

Hey there! I am interested in this Proposal because the reasons are as follows : 1. I have an 5+ years of experience in providing the end to end technical Support assistance for Mobile apps in two tier and three tier environment. 2. Have a good hands on experience to providing technical support on android and iOS apps and other back-end system to. 3. Good exposure in solving the production tickets as quick as possible[Daily solving 20+ tickets in my current project] 4. Have good analysis competence and good in problem solving. 5. Have a good coordination skill to get the things on place. 6. Good exposure on English communication.

My name is Lazar, but you can call me Laki (Lucky) I have 1 year of Customer Support experience in-person, via email, social media and instant messaging I have a high level of EQ, I easily connect with others and I am always willing to help and bring new ideas to the table. I have strong organizational skills and my time, so far, working remotely thought me some valuable time management skills. I am results-driven and constantly work on improving my skills with the goal of improving and growing the company. If hired, I will absolutely learn the ins and outs of the company, familiarize myself with the customer and partner base, and hit the ground running towards excellent results. Thank you and looking forward to hearing back from you. Best, Laki

I have knowledge of SAAS . I have best experience of Customer services Relevant Skills and Experience I am Working at ITC as a Customer Service Exucutive

I will do this job within the time limit and with ?% accuracy just give me a chance to prove myself.

Hire me I will complete work on time and in time without any issues And also trust worthy Thank you

Hello, I have more of 10 years of experience working as a technical support engineer, during this time, I have covered L1 and L2 support engineer positions. During this time, I have provided technical expertise to customers in the EMEA, LATAM, and AMERICA regions. I have provided support for multiple applications in both English and Spanish always focused on bringing the highest level of customer satisfaction. I also have experience coordinating work between different departments (like engineering and professional services) to bring customer issues to resolution as soon as possible. Please let me know if you need more information Best regards, Hildemar

I may not be the best chat support or virtual assistant but I will do my best to give my client the satisfaction the needed.

A great speaker . Various certificates in inter collegiate English Extempore competitions. College union chairman so can convince and handle anyone easily

Good day, Following your advertisement for the position of a Customer Support Agent, I want to render my application for the same. I have been working as a Customer Service Support Agent for the past three years where by I used to make inbound and outbound as well. Also handling bulk emails and live chats. I have kowledge about Saas and I have also used or created Sales funnels. Employed expert problem solving and communication skills as Customer serice agent for high-end outdoor product firm. Named agent of the month 4 times. Worked with manufacturers and vendors to answer customer questions. Maintained 91% customer service satisfaction rating for 3 years straight. Quickly mastered deep product knowledge for all 177 products and parts. Passed the "Level Bevel Product Knowledge" quiz with a 99% score in the first week. Resolved customer and vendor issues quickly. I typically logged the most resolved calls daily. Coupled with my experience I believe that I am the best candidate for this position as I possess exceptional people skills that make me an approachable, warm, and relatable individual. I also portray exceptionally strong verbal and written communication skills. Hoping to hear from you soon. Best Regards, Tebby

Dear Hiring Manager, I would be happy to work on your job immediately. I have experience working as a Customer Support team member in SaaS platform especially Ability to speak/write in English for reporting/communication with the team lead I have strong communication skills (Oral / Written both)  I have experience using Livezilla, Zendesk Software I have Sales and Support Experience I have experience with CRM's I am able to work more than 8 hours per day for you. I bring a set of talents that I believe will be valuable to your company. In my Customer Service Specialist role, I honed my abilities in Live Chat, Email, and Phone Support, providing a solid foundation for the Customer Support Expert position. My customer service, people-centric nature, and eagerness to please have afforded me excellent communication skills. What you’ll receive: I will be available on the exact job time to complete the required working hours and will deliver the best customer support experience to your clients. I am now open to projects and can start immediately. Send me a quick message and we can figure out if we are a good fit to work together! Sincerely, Faateh

Hi. I just read your job posting and it sounds like you need a customer representative. I am very versatile and intuitive.. I promise to deliver Relevant Skills and Experience I have worked at the bank and at the airport...

I am a totally free person that knows how to help exactly with such a work. I hope you give me the chance to prove so and send you my CV

I am proficient in dealing with customer queries and providing quality support to ensure companies objectives are met.

Looking for a Customer Service Expert specialized in Chat Support?? Hey this is Akshay and I feel that I am best suitable to perform this duty for you as I have assisted many Clients from different countries by providing exceptional service as a Customer Service Expert (both voice and non-voice campaigns) for more than 6 years. Have also been assisting clients from different countries with Sales, Customer Service, Management and Business Development too. Working with international clients has helped me groom my communication and organizing skills and hence making me the best fit for this position. With my expertise and skills I would love to help company's growth and upgrade my own skills too with the company. Started my career with a BPO company of Texas, USA, as a CSR and got promoted to Quality Analyst in the same company. Later on, joined a software company as a Inside Sales Manager. Left the company after a year and started my career as a Full time Freelancer. On freelancer I have worked from companies across the globe and have been working as a Sales Expert/Closer, Customer service expert, Senior Manager, VA, social media manager, etc, hence possessing broad set of experiences. Providing a more than satisfactory Service to all of our clients and getting their business to new heights with the help of our Management, Customer service and broad skills, has been our Moto. Let's have a word to discuss more and get your business to next level! Thanks