Customer Support - German/English Fluent

Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk, asana, etc. I am fluent in English only https://www.freelancer.pk/projects/customer-support/Project-for-First-Step/reviews https://www.freelancer.pk/projects/customer-service/Customer-Service-Representative-URGENT/reviews Kindly message me to discuss further Thank you Faiza Bilal

Hi there, Expert with more than 30 years of experience. Extensive experience in the BPO and Call Center industry as a Customer Support, Sales Rep, Sales Manager, and also as a Digital Telemarketer. I worked in different types of industries like Sales and Mkt, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, Advisory, etc. Worked with different leading companies in the USA, Europe, and Latin America (Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, IQVIA, etc.) My working hours are adjusted depending on the country or continent. Preferably CET (Central European time). English FLUENT, German and Spanish NATIVE. I have dual broadband and 5G internet connection, a powerful last generation PC with professional imported noise-reducing headsets, and a very quiet environment to start immediately. In/Outbound customer support, Appointment setting, Live Chat support, Social media support, Solving tickets, Email handling, Technical support, Sales Representative, Cold callings, Lead Generation. Perfect command on different customer support software like Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Monday, Salesforce, etc. If you contact me through the chat I can send you my resume with more than 30 years of experience. Best regards, Pedro Martinez

Hi there! I'm an experienced Customer Support agent with a lot of years of experience and your job description really jumped out at me. I'm very comfortable with the skills you tagged in the project description - Email Handling, Customer Support, German and Virtual Assistant I have worked in a variety of customer support roles including email and chat handling. In addition, I have led customer support teams where I was charged with staff training and process creation. Please send a message so we can discuss more regarding this. Looking forward to getting a response. Thanks!

Hello there, I have read your requirement from your PROJECT. I may new in Freelancer.com but not new in freelancing sector. Now I know what you want from me. I can do your job as I have experience. Would you please help me by SAYING: 1. Have you any custom offer to discuss with me for this work purpose? 2. Do you think that custom offer is comfortable for bot you and me? 3. Would you please see my PORTFOLIO and reviews for your trustworthy? 4. If you choose me, can you provide me a proper sample or example for making your work perfect? I am full time freelancer and you can get proper and full service from me any time. I am available 24/7 to maintain communication with you for working purpose. Waiting for your kind reply sir, Thank you.

I have nine years of experience holding this position during which time I learned to handle many different situations in an efficient and professional manner. I would like to use my skills and years of experience to help your company excel and reach its objectives. I have the ability to deal with upset and irrational customers that are not happy with the way the customer service department is handling their issues. I know how to talk to these consumers in such a way to help them remain calm, so I can determine why they are upset and find the best possible solution to the problem.

I have years of experience holding this position during which time I learned to handle many different situations in an efficient and professional manner. I would like to use my skills and years of experience to help your company excel and reach its objectives. I have the ability to deal with upset and irrational customers that are not happy with the way the customer service department is handling their issues. I know how to talk to these consumers in such a way to help them remain calm, so I can determine why they are upset and find the best possible solution to the problem.

I can very well speak and talk German. I'm working also at Amazon (German account) for 3 years and I'm handling emails and phone calls, so I am able to do your project excellently

Hello I think myself eligible for the job as I have B2 level of German and C1 English level. I have lived seven years in Germany and studied there. I have also worked for a call center for Germany. Best regards, Rahman