Virtual Assistant (7PM UTC - 3 AM UTC)

Hello, I can answer the 10-30 chats each day for your night shift. I have a lot of experience in customer service and being a virtual assistant, I have a high English level and native Spanish fluency. I can manage accounts and I have worked in the management of online stores (Amazon, Shopify, Mercadolibre). I have experience using Microsoft office programs, google apps, QuickBooks, zendesk, slack, skype, dialpad, c-panel, and others VA / Admin software. I have experience in data entry (Inventory), email and ticket handling, live chat, and call support, booking, scheduling, etc. I will be available 8 hours per day (7 PM UTC - 3 AM UTC), 7 days per week and can be more time if needed. I have my own space, fast internet connection, my own headsets, and laptop. If you have any question or want to discuss anything, feel free to contact me at any time. I can start right now. Regards, Carlos

Hi Sir/Madam, It is being my pleasure to introduce you to me. I am expert in customer support and virtual assistant work. I know I am not from mentioned location. But I can handle work. I will take care of customer care as per mentioned time. I do not have any issue with this timing. I will work everyday and answer for every chat. Please review my profile. My profile is suitable for this project. I will complete all chat daily. Please give me chance to work for you and provide me this opportunity. It will be glad for me. Thank You, Semi786

Hi, My name is Janis and I have been here in freelancer since 2014. One of the preferred freelancer because of the good standing and have good feedback from previous employers. I was asked by the freelancer staff Michelle to bid on your project. I believe we can help you with Virtual Assistant (7PM UTC - 3 AM UTC)because I do have a team and are mostly my cousins/close friends that is why we have been working as a good team with trust. I can assign someone who fits your project requirement. My business is to make your business effective, profitable & efficient. We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of a successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my profile). Wil

Hi there, We provide 16 hrs a day and 7 days a week service since 2009. I can available your assigned time to solve customer query fast and on time. I have back end team to help. Look forward to work in this project. thanks

I have similar work experience. i can work on your time zone you can discuss with me more in chat i will wait for your reply Thanks Sultan

This is Vibrant Webtech and I was glad to see that you're looking for help for project Virtual Assistant . I've delivered more than 400 + projects in the last 5 years and this makes me very confident with your task.I'd like to have more details before proceeding. This way I'll have the chance to elaborate m bid accordingly. I never ask for payments in front. I will only ask you to release the agreed milestones once the task for each one of them is met and you're happy with it. Feel free to visit my personal page on this platform and get an idea of how satisfied my clients are from my work. Don't hesitate to contact me. I'm looking forward to hearing from you soon.I have more than 5 year of experience in Customer Service, Customer Support, Data Entry, Data Processing, Virtual Assistant. Please ping me for more discussion.

Hi there,Even though we are in same timezone I am working during the night which means that your working time is very good for me ! Check out my profile, portfolio and former clients feedback - that'll let you know everything about me. Please feel free to contact me so that we can discuss further details. Thank you for taking the time to read my proposal.I am looking forward to hearing from you. Best regards, Miljan

*** My time zone is 4 hours ahead of your time. But I am willing to work any time as per your requirement. Tasks: Yes I am ready to work 8 hours per day if you require I am willing to work more hours. Experience: I am working in this marketplace for the last 4 years so I am well experienced. You can rely on me easily. Price: I will work at a cheap price. Please talk to me I will be a good helping hand for you, it's my promise. Thanks

I read your project details and able to complete this project following your budget and deadline. My time zone is UTC +6 and I can do work following your time requirements. I'm ready to start the project asap. If you can message me now, we can discuss the project. Waiting for your message. Thanks!

Hello, my name is Cristian, I have a degree in Business and work with excel every day. I have much experience with spreadsheets, formulas, models and macros. Check my reviews, they speak for themselves. Best regards

I have experience with lice chat support. I have provided live chat for retail business, SaaS and different online services i.e. hosting & social media marketing. I have managed low chats and multiple chats. Moreover, I have 8 years of experience in customer support. I am very professional with chat, ticketing and team management tools. Please share more details. I am looking to start right away.

Hello! I'm an experienced customer support/virtual assistant from Nigeria with close to 2 years working within the industry. I stay in Nigeria which is UTC + 1:00 but I don't feel that will be an issue because I am looking to work at any time. Working 8 hour shift is not an issue for me either. My English skills are well above par which I feel would really hep in this role. Please consider me for it. Maybe we can even discuss having a 24/7 chat service for your website if your interested! :)

Hello, Can you please confirm the language will be used ? Is it English ? Looking forward to hear from you. Thank you

Hi there. My name is Hex and I will be your Virtual Assistant / Customer Service Representative today. Firstly, I can be available in the 7pm to 3 am UTC window as this is the time that I am most comfortable with and I will be really happy to work in this window. Please take a moment to learn about me as I will be helping you today with your project regarding Customer Service Representative. I have excellent command over English language so your Customers will not be having problems with respect to communication as all communication will be clear and easy. If you have any problem or ambiguity, please do not hesitate to ask me at any point. I have also been working as a Virtual Assistant for a Resort Marketing Company based in New Zealand and I have been working the owner all kind of support during the day. However, as she has now reduce the number of properties and my services are not required on a large scale, therefore I can be available for you now, 24/7, so that you don't have to be left hanging around when looking for help. However, she can also vouch for me if you would need it. Also, you will find me very calm and cool and I have excellent Internet Connection and can also make a team of 2-3 members so that your Customers never have to face a huge wait time to be entertained. Kindly do have a look at my profile for reviews regarding my quality of services. Thank you for getting in contact. If you have any more queries just let me know. Happily Supporting ! Hex

Hello, I am a professional Virtual Assistant. I have worked with many organizations as a Virtual assistant. I have gone through your job description and completely understand what I have to do. I have a general time zone which is 4 hours ahead. I can take fully care of customer and you can check the change after hiring me . Kindly send me more details so I can start working right away. Thank You Best Regards Furqan

Hi, My name is Sathya. I am a leading VA here in the freelancer site with more than 10 years of experience and a post graduate in mathematics. I have gone through the project description completely. I am very organised, proactive, and very good in several areas making me a good fit for this position. I have listed some of those below for your reference: communication (both spoken and written) Email/chat management Outbound/Inbound call management Advanced MS Word/Excel (macros/formulas/template creation) Google Docs/Spreadsheets Managing calendars Data entry/data processing Basic Working with VBA, C/C++, HTML Take up challenges and handle them independently without much help Attention to detail is my key strength and have received several appreciations from my clients: https://www.freelancer.com/u/SamriddhiPS.html#/reviews Also, I am a good team player and have worked with several teams and also managed teams. My typing speed is around 50 to 60 wpm with very high accuracy. I am happy with $4.0 per hour which includes the freelancer fee of $0.4 (10%) too or a fixed price equivalent to it. Hope this will be fine with you, however, if this becomes a constraint we can discuss and fix the one that best fits both of us. Hope I have provided all the necessary details here. Looking forward to hearing from you to discuss further through private chat and take this forward. Thank you. Regards Sathya

To Whom It May Concern I am ready to start assisting you right away. I am really looking forward to hearing from you. Best Regards Didier L

Hello, Please recruit me for this role. Most freelancers are already choked up with work but I can guarantee that I will be free at the hours you need me to be free. I had hard lots of experience working as a VA assistant for clients in the past and all have commended my efforts with possible reviews and feedbacks. At least give men a chance to prove my worth with your establishment. I guarantee to put in my best to ensure only quality work is produced. Please chat me up with further details on this role. Thanks Imade Ohenhen

Hi there, I am an extremely versatile virtual assistant who would happily accept your offer for this VA project. My experience from past virtual assistance positions is unmatched and thus you should expect nothing but the best results. Please consider me, regards.

I have best working experience being as Virtual Assistant in few worlds most reputed agency like CASE FARMS CHICKEN, Digital Hothouse, WORLD SPA NETWORK and so on. I can work perfectly by following your current time is UTC+5:30. I have understood, I have to work daily 8 hours for the project as VA. But question , is there any weekend or 30-days a month I have to work ? Few questions as - " The volume of answers to give is really limited (10-30 chats each day, nothing hard) " Q-1 = 10-30 Live Chats each day with customer or 10-30 ticket resolve of customers complaint? Q-1A = Say at CASE FARMS CHICKEN, I were getting this types question to customers - "CK4567484873737777777G8/I want a list of your products now". Can I see few sample questions of your customers that I should have to answer for the project for my better understanding? Q-2 = To provide support, will you provide me Pre-formatted question-answer sheet ? Q-3 = Is it daily paying Job or what else ? How You will pay ? Q-4 = For writing the knowledge-base of the website, will you provide me required materials for research? Q-5 = For customer support , are you using your custom built system or 3rd party system like Kayako or else ? As I have worked for CASE FARMS CHICKEN as customer service Virtual Assistant, They gave me access in an smart phone app and I was able to provide support through that too, will you be providing such feature too? Let’s discuss in PM so that I can start working on your project.

Hi there, I'm a talented and well committed individual to work. My time zone is UTC +5.30 but I can do the night shift including weekend. I have successfully completed each and every project I accepted in freelancer.com. You can see them in my ratings and reviews. I assure the same in your project. I have read the project description and understood the project. I'm sure I can complete this project according to your requirements. In addition I have successfully completed such kind of projects previously. I'd like to discuss the project in detail. Please be kind enough to contact me via chat.. Looking forward to hear from you soon. Thank you.