PROFESSIONAL EXPERIENCE:
• Around 5.11 years of Intensive IT experience in Business Intelligence reporting using Tableau, ServiceNow, Qualtrics & WebTrends as per the requirements in Banking, Finance & etc.
• Extensive knowledge in Scheduling data visualization reports using Tableau Server
• Having good knowledge on data visualization reports like Bar, Line, Pie Charts & Dash boards
• Configure and maintain Tableau Server Software Layer
• System Administration (includes site creation, server maintenance/Upgrades/patches) with Change management including software, hardware upgrades, patches
• Monitor server activity/usage statistics to identify possible performance issues/enhancements
• Performance tuning / Server management of tableau server environment (clustering, Load balancing)
• Expert in using Service-Now tool for various ITSM processes like tickets Incident, Problem, Change, Service Request, and implementation of new requirements as L3 support for dashboards & Servers.
• Create/Manage Groups, Workbooks and Projects, Database Views, Data Sources and Data Connections
• Manage and support migration of objects (dimensions, measures, hierarchies, reports, workbooks, dashboards), from development to production environments
• Worked on Qualtrics and WebTrends reports for end user requirements
• Assist in the identification and migration of data sources to Tableau server