English: We are deploying Dynamics 365 to use as a service desk.
We need create a field that calc the hour x priced show the total, i.e: 2h x $100=200
if possible create an automatic value price table like a product, or create a field with tasks that we can set hours used during each task and system calc amount on close case.
We need to create a report that show a table with case number, case title, case detail,case tasks and activities, case amount of hours, case amount total $$.
Estamos implantando o com dynamics 365 para service desk.
Preciso criar um campo que calcule hora X valor e apresente resultado do valor total para um caso.
Preciso criar um relatório com todos os casos por cliente incluindo as atividades de cada caso em lista juntamente com a quantidade de horas apontadas e seus valores individuais e totais.
possuímos os módulos: Customer service, Field Service, Sales e Project.
freelancer 9 คน กำลังเสนอราคาเฉลี่ยที่ $96 สำหรับงานนี้
Hi, I would like to request additional information to your project. I look forward to hearing more about it in details. looking forward to hearing from you. Best Regards Rudenko
Hello, I am a Dynamics consultant and have 10 years' experience. I can create this for you in 3 days max. Please give me shot I have references if you would like to contact them before hiring. Thank you