Sales Representative, Lead Qualifier and Appointment Setter

You will be a Sales Representative for Our Client's New Company: - 3 Step Diet: [login to view URL] - The program we're advertising: $600 nutritional coaching programs with Registered Dietitians provided to individual clients both locally & in person, and online through skype Objective: - To set appointments daily with goals of 3 appointments each day - To qualify leads on phone call before the appointment with questions - To help the dietitians close 5+ appointments per week - To conduct reminder calls to ensure show rates are high - Follow up with no-shows, reschedules, non-interested prospects, etc. Whom are we calling? - Online advertisement leads as they come into the system we are using inquiring about a 15-minute strategy session with our dietitians to learn more about our programs - They are originating from Facebook/Instagram advertising and InfusionSoft emails KPIs for performance: - Appointments set each day: Goal is at least 3+ per day - Show rates on appointments set: Goal is 80% each day - Sales closing rates: Goal is to help Dietitian close at least 50% of appointments - Reschedule rates on no-shows, reschedules, and non-interests Systems: - Infusionsoft CRM knowledge required - Use of Google Sheets aptitude required - Your own phone to make calls in the United States - Laptop required - Personal email required Total hours per week: 22 hours. See details below. Monday - Friday Per Day Tasks: 4 hours per day Morning: 1.5 hours - 7 am - 7:30 am PST of Online Lead Appointment setting for east coast leads - 7:30 am - 8 am PST of east coast follow up calls for old leads, missed appointments, other leads + appointment reminders for scheduled leads - 8 am - 8:30 am PST of Online Lead Appointment setting for west coast leads Evening: 2.5 hours - 3 pm - 4 pm PST of Online Lead Appointment setting - 4 pm - 4:30 pm PST of east coast follow up calls for old leads, missed appointments, other leads + appointment reminders for scheduled leads - 4:30 pm - 5 pm PST of west coast follow up calls for old leads, missed appointments, other leads + appointment reminders for scheduled leads - 5:00pm - 5:30pm review sales notes and learn from the day's worth of sales to continue to improve your sales communications Saturday Tasks: 1 hour total - .5 hours in the Morning PST of Online Lead Appointment Setting and Follow Ups - .5 hours in the Morning EST of Online Lead Appointment Setting and Follow Ups Other Daily Tasks: 1 hour total - Track daily activities, call notes in InfusionSoft - Keep CRM records up to date in InfusionSoft - Use InfusionSoft Daily - Record phone conversations on Phone and submit to manager daily - Ask for Feedback to improve sales skills - Learn and grow - High level of communication - Report to manager - Roll play scripts to keep communication sharp Non-paid expectations: Continue to learn and grow in the following fields: - Sales - Customer service - Communication - Teamwork Week 1: - Familiarize with systems and reporting structure - Review call scripts - Review daily tasks and checklists - Follow Up Calls to Set Appointments - New leads to set appointments Requirements/Qualifications: - Sales Skills - Detailed Oriented and Organized - Great communication skills and great English - Loves receiving feedback from team members to better themselves - Team player and team builder - Proactive, hard-worker, Get-It-Done attitude - Humble and Empathetic - Doesn't mind routine each day - Wants to be successful in his/her career long-term