Android App and Services

Mobile app for call recording Mobile platform: android 4 and above Summary of functionality: 1. Record all incoming & outgoing calls. 2. Query the api in middleware to check whether number exists in crm. 3. upload the recording file on a server. 4. update the path of recording in call activity in zoho. 5. delete the local recordings on basis of size, age of recording on a regular basis. 6. API links, authentication passwords, cleanup options configurable in app settings. Middleware for CRM Summary of functionality: 1. Host a database with basic crm lead/contact details (name, type of object, phone numbers) 2. The call records should be kept for small period till they are not updated in zoho. 3. should provide api methods to be called from mobile. 4. It will identify the agent using a token saved on agent's mobile app. 5. Will maintain an agent registry with agent status. Any calls coming from deactivated agent should be blocked. 6. This app will run some checks/updates on zoho in batches on a preconfigured schedule for different tasks.