Hello,
Thank you for considering my proposal. I do understand that you need a customer service clerk to handle customer inquires, complaints, handle product inquires, verify new customers and set up their accounts, process their forms and meet their time frames.
I do have lot of experience working in MNCs like HSBC, Amazon etc where we used to research a lot on customer issues and provide them the required data from Internet, send them emails then save the customer information in excel sheets in chronological order so that we could retrieve data when required.
I have proficiency in MSword, Excel, Powerpoint, Data entry and Customer service over emails and chat. Worked with customers from USA, UK, Canada, Australia, Middle east and Asia.
I have lot of experience working with teams and I enjoy working with different people. I can be approached any time during the day and I am open to learning new things.
I am very excited to work on this project, should I start it now.