Hello!
My name is Alaa, and I understand that you need a customer service representatives to help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
I am very interested in being your assistant. I believe that I will fulfill your requirements, and perform very well in this position. I am willing to do a sample of the work before you hire me.
Here is my background:
I have worked as a personal assistant several times before. I am a very responsive, committed, organized, and detailed person.
I worked as a full time communication engineer for more than 12 years for a telecommunication company that deals with hundreds of thousands of customers. I am used to manage emails, work on MS Word, power point, and Excel, whether it is for data entry, organizing data, or analyzing data. And my duties included customer service, by answering their technical problems by phone or face to face.
I am an intelligent, flexible, multitask-er, fast learner, and an advanced user of Internet. I am very good in searching the web for gathering information, and I have excellent communication skills. I can work as an individual and as a team leader or as a team member.
Please contact me for further information. I hope I can be the right person for you..
I will be waiting for your kind responses.
Best Regards.
Alaa