Recently our site having bug that users can't reset password from the sign in page reset password link.
The problem occur when users click on the reset password link sent to their respective email similar to this; [url removed, login to view]
Upon click the link, it open a website and eventually it said invalidkey and the website url show similar to this; [url removed, login to view] and the page written "Sorry, that key does not appear to be valid."
I have try troubleshoot myself using following methods but neither of the method solve the issue: -
1) Disable all plugins
2) change the user_activation_key in phpmyadmin database together change the reset link address with same key
My website is running on Windows server 2003 VPS with IIS 6.0 and I'm not sure whether this has cause the problem.
20 freelancers are bidding on average $30 for this job
Hi, I can do it for you. I want the C Panel login details,FTP and PHP my admin details from you. It is a very easy task for me. It will be done in mostly 2 days. I just need a chance. Thanks