Hello, my name is Sophia and I can guarantee you value for your resources by providing you with my assistance in handling responsibilities ranging from answering incoming calls, resolving customer issues in accordance with company policies and redirecting calls to the managerial team when required. I'm a hardworking, reliable, friendly and trustworthy individual who pays strict attention to detail, adheres to instructions, adopts time management and adapts easily to changes when the need arises. I'm very fluent in writing, reading and speaking English. I have experience using software like Trello, Kayako, Microsoft Office Suite, G Suite and various social media platforms like Facebook, Instagram, Youtube, WhatsApp etc. I'm a quick learner and will be open to going through any training imperative for the effective and efficient functioning of your business and activities. If hired, I'm available to start immediately. Please do not hesitate to contact me if my proposal meets your requirements. Thank you for your time.