I received Bachelor in English and Master in Translation specializing in English, Arabic and French from the University of Art and Languages in Oran, Algeria. I worked as customer service representative in a translation agency for two years, providing support via phone, emails and live chat in three languages. I did customer success specialist courses as well. I can use intercom, zendesk and CRM, also I am able to master new software applications in minimum time . I am patient and passionate about helping others, and I can manage working in different shifts as well. In addition, I love working in a team, and I am familiar with using communication tools suck as; Slack, Good Hangouts, Basecamp and Zoom.
I have confidence that I am an outstanding candidate for this position and I hope that you will contact me soon. I thank you in advance for your time and consideration.