Hi there!
I would like to introduce myself, my name is Jordan and I'm a Customer support advocate with extensive customer service, technical support and sales experience, I have experience as a retention agent with a background in the communication industry, and I'm looking for a position in a high-growth a company with ambitious goals.
I consider myself a results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions
and handling objections. Proven to be Top performer with a consistent track record of meeting and exceeding goals, I also can quickly learn and synthesise new technologies, I've worked with Microsoft, HP, Dell, Cricket Wireless, Sked Social among others with vast experience with Zendesk, Front, SalesForce and other.
Skills
● Web-based reporting tools
● Online marketing strategies
● Fast learner
● Skilled multi-tasker
● Negotiation skills
● Creative design
● Technical writing
● Perfect Attendance Award
● Analytical and critical thinker
● Troubleshooting