I have a bachelor's degree in teaching Italian Language and Literature and a few year experience in the filed, working both in the private and in the public sector. My daily work practice also includes technical translations from various fields as I am certified court translator for Italian Language. During my university studies, I have obtained different language certificates attesting my C2 level in Italian, all issued by Italian Universities.
Besides the teaching and translation experience, I used to work for different companies as a Customer Care Agent or Marketing and Sales Consultant in Italian Language. Therefore I have a proven success in managing customer requests easily communicating courteously with them by telephone, email, letter and face-to-face. I am also highly experienced in collecting all relevant customer data that includes contact information, credit card or billing information, as well as detailed notes regarding the customerâs purchase history.
One of my biggest strengths are definitely my communication and interpersonal skills. I work well with all kind of people and I always manage to establish positive attitude with the clients. As an employee, I am hard worker, well organized and always punctual.
Feel free to contact me if you are interested in my services. I would be really happy to work for you.