Hi there,
You need me! I'm a Customer Service and Virtual Assistant. I've been in the Customer Care Industry for 12 years in the BPO industry, providing world class service to our customers is my main goal, managing team and a virtual assistant in real estate, so I felt really excited when I saw your job post!
I have been a Customer Service Associate for 8 years and my role is assisting customers on their inquiries, complaints, to place their orders, to troubleshoot the issue, upselling, prospecting and qualifying new sales leads, and maintaining good relationships with the client and to our customers. I was also a team leader in Customer service department and my role is to oversee team performance, provide adequate training, updates, planning strategies to meet the goal or on how to improve the team call handling or performance. Then I transitioned my career into the virtual world to broaden my horizon with endless possibilities of opportunities, I started working as Virtual Assistant last January, 2021 in the real estate industry, my role is to pre-qualify leads, cold calling, telemarketing, a QA specialist, transaction coordinator and dialer manager. I have a lot to offer when it comes to skills because I love to learn new things and I always provide my 100% to deliver excellent results to my work. I believe I have the skills and knowledge that can be useful in your company and I am available to start anytime soon.
Let me know. :)
Thank you!
Paven