Customer Service Representative
$15-25 USD / ชั่วโมง
QUALIFICATIONS:
Must have min of 3 years experience in customer service position.
Must be computer savvy, fast multi-tasker as well as familiar with Microsoft Word, Excel and Outlook.
Strong communication, interpersonal, and organizational skills.
Must be a problem solver with a high level of care towards our callers.
Excellent patient relation, eloquent communication and customer services skills.
Must be professional, reliable and dedicated employee. Open availability is strongly preferred.
Prior experience working in a dermatology / medical environment preferred.
Experience using EMR software and patient scheduling systems strongly preferred.
Open availability to work during weekdays and weekends.
Ability to promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients, respective providers, and fellow colleagues. Must be a team player, polite and professional.
RESPONSIBILITIES:
Responsible for answer high volume of incoming phone calls, emailing online inquiries, confirming ZocDoc appointments as well as making outgoing calls for patient retention purposes.
Responsible for ensuring that all scheduling, patient questions, cancellations and confirmations are being done appropriately.
Assist in ensuring the creation of new medical records for each patient. Obtain all necessary copies of insurance cards, referrals, and demographic information.
Execute working knowledge of HIPAA privacy laws by protecting patient information during phone calls. Maintain confidentiality of all patient and employee information.
หมายเลขโปรเจค: #18259636
เกี่ยวกับโปรเจกต์
freelancer freelancer 28 คน กำลังเสนอราคาในงานนี้ โดยมีราคาเฉลี่ยอยู่ที่ $19/ชั่วโมง
Hello, I have interest about your project. I can offer you experience with customer support from my previous work as an eshop runner. We can discuss more. With kind regards, Ivona Votavova
Hi there! I see you are looking for a customer service representative. I would be happy to work with you! I'm a professional virtual assistant with over 15 years of administrative experience. Furthermore, I have เพิ่มเติม
If i could be provided an email address than i could share my CV or if some one look at my profile than they could get the idea that i have done same kind of two roles in my last two jobs I could be the ideal candid เพิ่มเติม
Hi there, I read through your project brief in need of customer service representative and took keen interest as it fits my skills. I have close to three years customer service experience, 1st and 2nd degrees in Mas เพิ่มเติม
I am a representative of a BPO company based here in the Philippines. We are currently looking for clients whom we can offer our services. Our main goal is to make our clients save money on manpower and resources. We h เพิ่มเติม
Dear Sir/Madam, My name is Stefan Maric. I have many years of experience in Customer Support, eight to be precise. Even though my last employer was an exclusive rent a car service, I am well familiar with medicine เพิ่มเติม
I've 10+ yrs of experience overseeing the operations of business systems relevant to your project. My experience includes customer support, diagnosing and solving complex Hardware and software issues
I have More than 3 years of customer service online assistance via phone ,mail and chat with and airline and a call center field
I have an experience of more than ten years in customer service. looking forward to hear from you.
Hello we are Future one Call center in Tijuana Mexico We would like to participate in your project FUTUREONE will perform the Services identified below: • Recruit and hire English\Spanish speaking call center เพิ่มเติม
Hello, I have over 20 years of customer service and sales experience. Looking to get back into the customer service field because I enjoy assisting people and making customer happy. Please feel free to contact me w เพิ่มเติม
Hi, You can call me Toni and I am from the Philippines. I am a seasoned BPO Professional looking for clients. I have worked experience for Financial Customer Service, Travel Account Manager, Sales, Facebook Marketin เพิ่มเติม
Highly knowledgeable person with experience in the dental field. I work great under pressure and with patients. I have office manager experience (answering calls, scheduling patients and entering chart notes).
Hello, I am a new mother looking for stay at home work. I am very detail oriented and detracted to my work. Relevant Skills and Experience I am well versed in quick books, Microsoft excel, and my time Managment is ama เพิ่มเติม
I have all the qualifications stated for this job in the Job description barring Experience in medical field. But with 7 plus years of experience in customer support, inbound/outbound dialing and in-depth understanding เพิ่มเติม
