Looking for Experience Virtual Assistant

Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk, asana, etc. https://www.freelancer.pk/projects/customer-support/Project-for-First-Step/reviews https://www.freelancer.pk/projects/customer-service/Customer-Service-Representative-URGENT/reviews Kindly message me to discuss further Thank you Faiza Bilal

Hi there, Thanks for posting this job. I have more than 5 years experience working as a VA for many successful international businesses including Amazon, Ebay, Shopify, Prestashop etc. and I can be handy with the following. * Responding to customer's enquiry via email and chat. (Zendesk, FreshDesk and any other CRM) * I can process orders, returns, refunds, exchanges, cancellation and replacements using third party automated software. (Like floship, Dsers, shipstation, Oberlo etc.) * Choosing best and economical shipping method at the time of processing. * Adding tracking number and details onto orders manually or onto any other e-commerce platform. * Adding processed orders to google sheets or anywhere as told to. * Choosing different suppliers if the existing supplier has discontinued the product. Could you please let me know which e-commerce platform do you use? Looking forward to a positive response. Kind regards, Md

Hello, I am a native English Virtual assistant with a wide array of skills. I have worked remotely on several projects on freelancer helping my employers achieve their desired goals and I would love to do the same for you. I am well versed in article writing, Ms excel and data entry. I am also skilled in email handling and setting up meetings for clients. I am very hardworking and dedicated and I am available either part-time or full time. Please check out my portfolio for my past projects and reviews. Looking forward to working for you. Thanks

Hi, There! I'm a Virtual Assistant to work for you and for your company (I'm Available For Full-time)* I can offer you as a Virtual Assistant for work Hourly, Daily, Monthly, or long term basis. daily 12 hours max. You can hire me at any time. Honestly, I possess all the skills and experience that you're looking for. I'm pretty confident that I am the best candidate for this job role. It's not just my background in the past projects, but also my people skills, which will be applicable in this position

Hello there! I am well rounded in the administrative department and readily available to work. Fully versed in fluent English Language, Microsoft office, fabulous customer service and a flexible schedule. I am available 24/7 and will always go the extra mile to get the job done with my accuracy and well mannered behavior. Why me? Creative Bubbly Efficient Accurate Extra fast delivery Quality assured Time-saving Low rates Complete data security Deliver on time Please send me a message so we can further discuss your details

In my five years of Customer service work, I have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously and acquired extensive knowledge of Leadership and Organizational skills. I am Microsoft office certified and proficient in using CRM tools like Zoho; Asana and Sage to set appointments, respond to customer queries etc I have worked using woocommerce and ZenDesk I am able to work in your time zone, I have 2 Laptops both windows 10, with an average internet speed of 20mbps, I have 2 noise-canceling headsets one serves as a backup. I am looking forward to discussing the position and my qualifications with you in more detail soon. I feel confident that I fulfill the requirements for the Support Rep position.

Hi I have read your requirements and I can assist you in this work. I have done similar projects. I have experience in customer service both voice and non voice. I can handle email and chat. I have experience working with e-commerce website. I have a good typing speed of 50 wpm. Let's discuss the details over chat

Hello, I'm writing to express my interest in this position. I have over three years experience working with Zendesk and meet all the requirements you need for this job. I have an excellent track record of achievements in Customer Support and have flexible working hours. Kindly reach out to me so we can get started. Kind regards. Jemillah

Hey! I'm interested in your project but in a different perspective: I'm a machine learning expert and I create adaptive and intelligent neural networks that can adapt to any kind of demand. Given your description I'm confident I can create a group of models that can automate more than 80% of those tasks, leaving you only needing to hire someone part time and saving you a ton of money in the medium term For all text based client messages I can create human like responses that addresse and solve the client issues. Regarding the refund policy and even the 're-send product' decision making, we can work together to test and deploy AI models that will understand when such an action is needed. If the client sends images of the issue, I can also analyze it and come to a conclusion based on this. And in the cases in wich the AI is unsure we can create an alerting system that will be sent to a human for further analysis All of this will be manageable via a mobile app so that you can access the history of decisions made by the AI and perform actions on the go I would love to discuss this further with you via chat! If you like my ideias and want to distinguish your company from the competition by making it future oriented and creating world-class costumer service, send me a message and let's build something amazing!

Hi, I hope you're doing great. It is a pleasure to send you a proposal for your project. I am a virtual assistant and digital marketing expert who helps startups, small businesses, and organizations plan, define and implement marketing strategies that deliver results in line with their business objectives. I have worked with companies from various industries on projects such as implementing digital marketing infrastructures, consulting on sustainable growth, optimizing the sales process, and managing campaigns. I reviewed the details you shared and I believe I could be the right person for your project. I can certainly help you with the following: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. I don't mind getting on a short call sometime soon to discuss this further. I look forward to us working together on this. R. Ahmed

I have experience in a legal tech startup where i started the customer sucess department by creating the onboarding routine in SAA's product, user training and tutorials and support of clients through omnichanel comunication, such as chats, e-mails, phone, etc. By comunication and expertise i ensure that the customer are engaged with the company, loyal to the brand and promoters of products. Also, i simultaneously manage multiple clients who are at different points on the account lifecycle. Besides that, i work together with the development team by track and report development results, analyze , testing SAA's product and bringing reports and following the amount of activities delivered in sprints and strategic comunications with stakeholders, developing and updating Action Plans, KPIs and Business Case.

In short I qualify for all your recommendations and responsibilities. I assure I can get the Job done. I will show a high level of professionalism and seriousness doing what I have to do. Waiting for your answers...

Hi there, I have gone through your project description and feel that your requirements are very clear to me that you require an experienced and expert in data entry. I am an expert in virtual assistant and believe that my work will completely satisfy you. I can finish your work on time and on budget professionally. Best regards, Martin

I am tech-savvy, having a wide range of computer skills and a high level of proficiency with commonly used software and business programs. I am specialized in data entry, Data validations , reviewing tasks, data analysis, customer care and most of e-commerce tasks I used to work as Virtual Executive for pier1, dressbarn and Steinmart for 6 months and as Project manager for dressbarn for 6 months

Hi there, I am sending you my bid since I believe I am the right person for this job. I have worked as team manager in customer service for energy company in UK which main program was Zendesk so I am very good at it. Also, I have 3 years experience as customer service so you can be sure that I’ll provide you quality work as per your instructions. Please award me the project so we can discuss it more. Many thanks!

Hello , I am an experienced person in the field of customer service from past 3 years . i have much potential and dedication . I know how to deal with customers ,can easily influence the customers Very quick in resolving the issues .

Hello, I saw your post regarding customer support. I am confident to apply for this position and help you with your future endeavors. I would like you to know that I have 6 years of experience with customer support, phone, and email support. I've handled an e-Commerce account before, part of my task is customer support, order fulfillment, and communicating with suppliers. Skill Set: Research (Verifying Companies) Order fulfillment Order Tracking Email Handling / Managing Calendar Management Customer Support Google Suite Microsoft Office Shopify Trello Guru ReAmaze Zendesk Slack Magento WooCommerce

Are you looking to add a motivated problem solver with superior customer relations skills to your team? I believe that my proven communication skills, upbeat attitude, and ability to learn and succeed under tight deadlines will make me an wonderful addition to the team. I am a highly results-oriented individual with over four years of experience in customer service. I thrive in team settings and work efficiently to solve customer problems while remaining cool under pressure. The qualities I will bring to your team include: Customer Service: I have a track record of solving all types of customer issues I am faced with in an effective and professional manner. Professional Attitude: As my references will attest, I have a knack for staying positive and upbeat, regardless of the situation. Passion and Motivation: I have a true passion for customer service and take pride in making consumers happy. I am also highly motivated to progress in my career and eager to grow and succeed. Sincerly, Paulette

Basically i believe i have what you're looking for, a serious employee, who can work with the team and push the company closer to it's goals and i am a good fit, i have a 4 year experience in customer service and i know my work will speak for me.

Good evening my name is Laura Rios and I am from Bogota, Colombia, I offer myself for this job since I have the required experience, here in Colombia since I started my working life I have always worked in customer service so I can be sure that I will always work with professionalism, dedication and respect for work, thank you very much