Business System Analyst with years of experience in various IT projects across multiple industries, I have a strong knowledge of SDLC and AGILE methodology. I am very good at creating Business Requirement Document (BRD) and Software Requirement Specifications (SRS) document including functional and non functional requirements. Flow charts, use cases, user stories, wireframes and prototypes are the basic elements I include in an SRS. I have worked on many technical specifications document including ERD, class diagram, DFD, Sequential diagram and Database design.
In addition to all these, I am skilled at project planning, scoping and scheduling and UAT.
Over the last few years, I have used a few tools extensively and know them well. Such tools include but are not limited to VISIO, Balsamiq, Lucid Chart, JIRA, Invision, Microsoft Project, MS Word and Excel, IBM Quality manager, Zoho, ActiveCampaign, Mail Chimp, Zephyr, Wufoo, Freshdesk, Wordpress, Zapier, SQL, Google Docs, Sharepoint.