AI-Chatbot for Website, Teams & CRM Integration
$750-1500 USD
ชำระเงินเมื่อจัดส่ง
Project Overview:
We are looking for a skilled freelance Chatbot Developer to create and integrate a sophisticated chatbot for our corporate website and Microsoft Teams. This project involves developing a chatbot that provides tailored interactions for both prospects and existing customers, integrates with our CRM and ticketing systems, and utilizes conversational AI for effective communication (basically for sales and tech support; submit a ticket mostly)
- Microsoft Bot Framework may be good
Key Project Deliverables:
Dual Deployment: Develop a chatbot that functions seamlessly on our website and within Microsoft Teams.
Conversational AI: Implement AI to engage users dynamically and intelligently on the platform.
User Data Handling: Capture and utilize users' email addresses for personalized future interactions using cookies or similar technology.
CRM Integration: Check users' status (customer or prospect) via CRM and handle them accordingly.
Prospect Engagement: For prospects, collect data on their concerns, guide them to schedule discovery calls, and connect them with live sales representatives if available.
Customer Support: Provide automated responses from a set document of FAQs for customers and enable ticket submissions through the CRM system's API.
Live Technician Interaction: Allow customers to chat with available technicians via Teams.
Technician Features: Enable technicians to use the chatbot to manage tickets and client requests.
Monitoring Channels: Set up Teams channels for real-time chat monitoring by technicians and salespeople, with features to take over the chat if needed.
หมายเลขโปรเจค: #38047339
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freelancer 81 คน กำลังเสนอราคาในงานนี้ โดยมีราคาเฉลี่ยอยู่ที่ $1366
I believe my extensive experience in Web and APP Development, with a focus on CRM integrations and software architecture, make me an exceptional candidate for this project. Over my 18+ years in the field, I've collecte เพิ่มเติม
Hi Good evening , I have read the brief details on your job listing . I see you have been looking for someone experienced with ChatBot Development. Its been 8 years since I have been working on freelancer.com, I have 9 เพิ่มเติม
Hi there, I am ready to start work on it. Let's chat further over the chat box. Looking to hear back from you soon. Thank You Rohit
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Hello there We are excited about the opportunity to collaborate with your company to create and integrate a sophisticated chatbot for your corporate website and Microsoft Teams. Our proposed solution involves the devel เพิ่มเติม
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