It took me more than 15 years in the software and telecommunications industry to learn the secret about Customer satisfaction, but since then, something unexpected has happened, I became a highly motivated individual driven to find the gaps and innovate ways to serve customer’s business needs.
I have experience ranging a wide spectrum including from the profit and non-profit sectors in user experience, communications management, business development, and project management.
I love to dig into customer problems and solve them with modern technology I create scale and optimize business portfolios that matter.
to accomplish this I focus on delivering key outcomes building amazing teams and quickly adapting to new learnings.
I have enjoyed many management positions throughout my career in project and product management user experience and strategy development.
my personal and professional experiences have taught me the following about myself:
• I can successfully scale up any type of projects
regardless of the business objectives behind it.
• I put the customer at the center of all what I do.
• I excel at the execution of big ideas within given
constraints
• My gut instinct is good but I seek data for my
decisions
• I can align lead in group where the class project
teams from 10 to 50 people
• I love to win but helping the team win gives me
great joy
• I tell great narratives that motivate
• I educate refine and drive myself to be a better
person
• I am constantly learning because I never settle I
stay calm when faced with adversity
• I focus on making high-quality decisions
• I enjoy meeting new people and hearing new
perspectives reach out if you want to talkTo me about project management, creating software products and user experience design.
Finally, I am passionate about the intersection of business and social responsibility, and taking actions for creating a better world
USER EXPERIENCE EXPERTISE
• Information Architecture and Usability Testing.
• Investigating and implementing new technologies and up to date techniques.
• Graphic Design and UI implementation according to the latest standards.
• Working with different platforms like SharePoint, WordPress, and MVC.
• Contribute to different mobile and tablet applications using Native and Cross-platform technologies.
SOFTWARE DESIGN EXPERTISE
• Object-oriented modeling, design, and programming
• Database analysis and design
• Mapping business requirements to technically feasible solutions
• Finding and assessing alternative approaches to solve technical problems and compare between them.
BUSINESS EXPERTISE
• Working with the Sales and Marketing teams to deliver some sales kits and products’ roadmaps.
• Assisted the portfolio managers from different verticals in some investigations to build the company portfolio.
• Contributed in some investigations to enter new markets and kinds of business to deliver new services that cope with the market rapid development.