Sahana Abhijit
Permanent Address
1003, Udyan-II,
Marol, Andheri (East)
Mumbai, India
Phone
Res
Email
+0091-22-28513922
Date of Birth : 20th May 1979
Nationality : Indian
Educational Qualifications:
•Bachelor of Engineering in Electrical & Electronics (University of Mangalore, India), 2001
Highlights of Qualifications:
•I am an engineering graduate in Electrical and Electronics.
•My work experience includes stints in engineering consultancy firm and software solutions providers.
•In the engineering consultancy my responsibilities include updating, developing and maintaining marketing material, as well as assistance in compiling data for pre-qualification exercises, preparing bids for major project tenders.
•As an ex-employee of Roamware Inc, an organisation that provides telecom software solutions to telecom operators, my responsibilities included technical writing, editing, proofing, creating templates, designing product documentation sets, authoring white papers, marketing collateral, user guides, installation guides, implementation guides, online help and quick reference guides.
•My profile also includes imparting training (on use of software tools used in technical writing) to trainee technical writers. The software tools being MS Office, Adobe Acrobat, RoboHelp, Paint Shop Pro, SnagIt.
•I also posses 1 (one) year of experience in programming (C and Assembly language). I am well versed with the concept and development of firmware and software based on DSP/Micro controllers for hardware control in hardware environment. Adaptable and proficient in the understanding of the system in wide variety of areas such as in Telecom, Embedded technology.
Career Summary
Feb’2006 to Aug’ 2006 : Mott MacDonald & Company LLC, Oman
(Mott MacDonald is a management, engineering and consultancy serving the public and private sector around the world)
Position - Jr. Business Development Eng.
June 2005 to Dec’ 2005 : Roamware, Inc, Mumbai
(Is a leading global provider of value-added voice and data roaming solutions)
Position - Technical Writer
Dec’ 2003 to June 2005 : COMMIT, Mumbai
(An organisation that provides technical writing services to software companies)
Position - Technical Writer
Dec’ 2001 to Dec’ 2002 : Aureole Technologies Pvt. Ltd. , B’lore
Texas Instruments third party member)
Position - Trainee software engineer
Computer Proficiency
Software Tools: MS Office, Visio, RoboHelp, Paint Shop Pro,SnagIt, Adobe Acrobat, Basic of Flash and Corel Draw
Operating System: MS Windows
Detailed Work Experience
Company :Mott MacDonald & Company LLC, Oman (MMC)
Position :Jr Business Development Engineer
Responsibilities:
•Developing, updating and maintaining marketing material, presentations, reports and technical documents.
•Assisting in preparing Project Execution plan, Project cost estimation sheet, Manpower histogram from the input given by discipline Engineers.
•Updating and maintaining data registry.
•Preparing checklist required for compiling the techno-commercial proposals.
•Compiling data required for pre-qualification and techno-commercial proposals.
Company : Roamware, Inc, Mumbai
Position: Technical Writer
Scope: Roamware creates a range of innovative solutions that enables telecom operators to jumpstart their roaming service offering. I have been responsible for documenting the User’s Guides, Installation Guides, implementation Guides, Online Help, for a range of products such as Roamware SDS, Outreach Messaging, Optimized Routing, Roaming Short Codes, Smart Call Assistance, Missed Call Alerts, Loyalty Management, Traffic Redirection, Voicemail Call Completion, CLI Delivery, Multiple MSISDN Roaming, Signalling Relay System, and Dual IMSI Roaming.
Responsibilities:
•Understanding and analysing the various products and writing the product documentation set
•Authoring/Editing User Guides, Installation Guides, Reference Guides and Troubleshooting Guides
•Author-Discipline Engineer Interaction
•Creating/ Modifying Templates
•Consistency Check of application of technical abbreviations and acronyms, typographical conventions, headings, sub-headings, referencing and links.
Tools:
MS Word, Power point, RoboHelp, Paint Shop Pro, SnagIt, Adobe Acrobat
Company : COMMiT, Mumbai
(On secondment to Baysquare Technologies Pvt. Ltd.)
Position: Technical Writer
Scope:
Baysquare Technologies offers an entire range of solutions and services designed to help Telecom operators and Clearinghouse effectively manage billing extensions, empowering operators to maximize revenues and significantly cut costs. I have been responsible for documenting the User’s Guides, Installation Guides, Implementation Guides, Administrator’s Guides, Online Help, Design Documents Functional Specification Documents for a range of products such as, Bluesquare suite, Total Reconciliation, Total Clearinghouse, Prepaid Administration System, and Roam Insta Dual IMSI to meet the requirement of the technical team. I also prepared Product Guides Case studies and White Papers to meet the requirement of the marketing team.
Responsibilities:
•Understanding and analysing the various products and writing the product documentation set
•Project planning and estimating
•Interacting with the client for requirements and ensuring timely delivery
•Authoring User Guides, Installation Guides, Online help and Marketing related documents
•Developing the layout and template for various guides
•Creating the structure of several guides and establishing documentation standards for the organisation
•Consistency Check of application of technical abbreviations and acronyms, typographical conventions, headings, sub-headings, referencing and links.
•Reviewing the documents before submission
Tools:
MS Word, Power point, RoboHelp, Paint Shop Pro, SnagIt, Adobe Acrobat
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