Vina S.

As an accomplished Bachelor of Psychology with a GPA of 3.29, I have the unique ability to communicate with empathy while maintaining professionalism. With experience in Customer Support, Executive Assistance, and Influencer Marketing Management, I am your go-to Jack of All Trades who will never stop learning and growing. My achievements in Customer Support speak for themselves. I have handled up to 300 tickets/inquiries in a day, won the title of 1st best customer support for a SaaS client, and have maintained a satisfaction rate of 4.6 out of 5 stars for an eCommerce client. I am skilled in handling different types of clients simultaneously, including SaaS and eCommerce clients. I am experienced in using different helpdesks such as Intercom, Zendesk, Salesforce, Gorgias, Freshdesk, and Shopify, along with copywriting and Eng-Indonesia translations. I am confident in my ability to excel in any task, even outside the Customer Support area. Choose me as your employee, and I promise to bring my unique skill set, drive, and dedication to your team.