Need Virtual Assistant: Live Chat - Email - Phone (Possibly)
$250-750 USD
ชำระเงินเมื่อจัดส่ง
Hello,
We're interested in hiring a full time Mon-Fri (possible weekends) Customer Support Agent for Live Chat & Email (possibly phone).
Website Info:
Real Estate (Property) Information Company.
2-5 live chats per 24/h on the weekdays and about 1-2 on weekends.
2-3 Emails per 24/h on the weekdays and about 1-2 on weekends.
1-2 Phone calls per 24/h on weekdays usually none on weekends.
Hours of work:
Mon-Fri NY Eastern Time Zone - 8am-6pm
Possibly Weekends too same time frame.
Budget:
$150.00/momth for Mon-Fri.
$200.00/month for Weekends included.
$250.00/month if includes phone technical support
NOTE: The budget you'll notice is small since we don't receive a lot of technical support. You'll be able to do other work for other clients easily along with our tasks. It's important to note, i'll also be readily available to assist you ALMOST ALWAYS during regular working hours Mon-Sunday. I'll gladly assist where need be with any questions, concerns, or if you need to pass a technical question to me.
Requirements:
1. Speak/Write English VERY well and clear.
2. Always be prompt with phone calls, emails, tickets. We typically respond to clients within 2-5 mins of receiving email and within 30secs of live chat. I expect you to do the same.
3. Be willing to learn about our software company and how to utilize the tools to assist clients.
Duration:
We're looking for a very long term 1+ year relationship.
Training:
I'll provide all the training for technical support regarding our website. If you ever have any questions on something, you can reach me at anytime during normal business hours and i'll respond typically within 1-5 mins. So I can guide you in handling a client.
Additional Info:
The majority of technical support/questions from users by live chat and then by email, then phone. Phone support is optional.
We currently use "[login to view URL]" for our live chat software. It's very user friendly, simple, canned responses, has everything you would need.
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freelancer 27 คน กำลังเสนอราคาในงานนี้ โดยมีราคาเฉลี่ยอยู่ที่ $341
Hello! I would like to be considered for this position. I have over 2 years of live chat experience where Comm100 was the chat software I used. I worked US times at my last job and would have no issue with doing that เพิ่มเติม
Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information T เพิ่มเติม
Hi there, I'm very interested to apply on the job you offer as your Virtual Assistant. I'm highly flexible with my schedule and I'm fast to adapt to any kind of work. I got vast experience in handling administrative t เพิ่มเติม
Hi There, I read your project description for Virtual Assistant for Live Chat, Email Handling, Phone. I am a detail-oriented person and with over seven years of administrative work. I am proficient in Emails Man เพิ่มเติม
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Hello there, I'm highly interested for the position of Virtual assistant. Feel free to discuss with me to move forward. Thanks
Hi there, I would like to apply for the Virtual Assistant post. I had experiences as a Virtual assistant and also used LiveChat and Zendesk. Please send me a message if you want to discuss it. Thank you.
I have worked as VA before, so I can be a good suit for this project. I would be glad to chat with you and to tell you more about myself as well as learn more about this job.
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Hello, I’m a young enterprising person and would like the opportunity to apply to work, I guarantee to give most of my time and effort.
Hi, I am a full time freelancer! So I can be available throughout the week. Looking Forward to working with you. Please check out my profile for all my qualifications. Thank you.
