Batien T.

- Developing a Call Analytic Web platform for large businesses (including BT, Zoopla, PagesJaunes) - Providing Big Data reports - Build and integrate APIs - R&D on various domains related to telecoms - Click to call solution - Web/Call tracking via Javascript API - Analyzing customer's process and provide dedicated tools - Projects with VOIP technologies, SIP and networks - Linux administration - Data Warehouse storage optimisation - Quality development techniques, providing unit tests, APIs tests and UI tests - Customer technical support, periodically in charge of 2nd Line support - Customer relationship with UK and France - Juniors training, management and code reviews - Being part of a successful Start-up team, grown from 8 employees when I arrive to over 30 in 2014 IOVOX is the leading provider of real-time call tracking and phone analytics for businesses around the world. The enterprise-class call management platform is empowering the industry’s biggest brands including BT, PagesJaunes and Zoopla, with valuable intelligence, to improve operational efficiencies, measure marketing ROI and increase profits through new revenue streams.