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I’m looking for an experienced Salesforce Marketing Cloud Next expert who can guide me through mastering this tool, one-to-one format delivered live online. I’d like each concept demonstrated inside a real Marketing Cloud next environment, then reinforced with practical exercises I can repeat between sessions. Because this is individual coaching, I value a flexible agenda: we can dive deeper where I have questions and move faster where I’m comfortable. Please outline how many hours you recommend, the structure of each session, and any supporting assets you will provide (recordings, cheat-sheets or quick-reference guides). Acceptance criteria • A sequence of live, one-to-one online sessions covering the three studios noted above, with Email Studio topics ad...

Necesito incorporar a mi equipo a una persona que haga que cada llamada sea una experiencia memorable. Busco a alguien con estas características clave: • Inglés y español a nivel bilingüe: la mayoría de las conversaciones serán en ambos idiomas. • Sólida trayectoria en atención telefónica, atendiendo principalmente a clientes empresariales. • Carisma, empatía y excelente capacidad de comunicación: quiero que el interlocutor sienta confianza y cercanía desde el primer minuto. • Experiencia previa usando sistemas propios o internos para registrar incidencias y seguimientos; si además dominas plataformas como Zendesk, Salesforce o Microsoft Teams será un plus, pero no e...

I’m looking to build a native Salesforce application that automates our day-to-day marketing tasks inside Lightning Experience. The focus is squarely on marketing automation, with three core capabilities: launching email campaigns from within Salesforce, auto-scoring every new lead, and capturing social-media engagement so the team never has to leave the platform. I don’t want to rely on Mailchimp, SendGrid, HubSpot, or any other external sender; the solution must tie directly into Salesforce’s own email infrastructure and, if needed, Marketing Cloud Connect. All components should be developed with Apex, Flows, and Lightning Web Components, packaged for easy deployment across sandboxes and production. Key deliverables • Email Campaign builder with templates, sche...

I run Salesforce Lightning as the backbone of our Sales and CRM operation and now need to tighten three specific areas: Custom Dashboards, Lead Management, and Opportunity Tracking. Custom Dashboards must surface real-time KPIs for reps, managers, and executives, load quickly, and be easy to clone for new teams. Lead Management needs a streamlined qualification path with assignment rules, automated follow-ups built in Flow or Process Builder, and clear status stages that eliminate unnecessary clicks. Opportunity Tracking should standardise stages, trigger stage-gated tasks, and feed reliable data straight into the dashboards. All work will begin in a sandbox; once accepted, we will move everything to production via change sets. No external integrations are required right now, so the ...