Freelancer customer service phoneงาน

My website is facing an email sending issue. I am using 'sendmail' as the email service method. When users try to submit a contact form on the website, the email is not being sent. I am not receiving any error messages, but the emails are simply not going through. Ideal Skills and Experience: - Proficient in 'sendmail' email service method - Strong understanding of PHP and server-side scripting - Experience in troubleshooting email sending issues - Familiarity with website contact form functionality It would be great to work with someone who can quickly identify and resolve the issue so that the contact form emails are successfully delivered.

...give perspective designers an idea of the project at hand I am looking for the site to replicate the functionality of ; I will be looking for a slightly different look though, along with my own logos. The perspective customer will be able to select from a list of appliances from each product - a fridge or an oven for example type in age of product and be able to receive an instant quote. I am looking for the product to then be purchasable following that quotation following a sign up process and agreement to terms and conditions. Customer will then automatically be sent an email welcoming them to the product and will include policy details. I will need functionality to bill customers monthly using card payment and to include a cancel anytime option. I absolutely...

I need a versatile virtual assistant to manage both calls and emails for...manage both calls and emails for my English-speaking customers. On average, I receive between 10-50 calls and emails per day. Key Responsibilities: - Answering incoming calls - Responding to emails in a timely manner - Handling customer inquiries and complaints effectively - Maintaining a high level of professionalism and customer service skills Skills and Experience: - Excellent verbal and written communication skills in English - Previous experience in customer service roles - Ability to multitask and work efficiently under pressure - Proficient in using customer service software - Strong problem-solving skills and a positive attitude Please let me know your av...

I need to set up a system to parse semi structured emailed reports into structured format. Could build custom solution or simply help me set it up on an existing service such as mailparser.io.

I'm looking for a skilled designer who can create a modern and sleek postcard mailer for my residential service company. This design will serve as the primary method of advertising our services to homeowners. Needs to have mailing label per the attached instructions. Key Requirements: - Visual Appeal: The postcard should be designed with a modern, sleek look that will catch the eye of homeowners. - Clear Messaging: The design should clearly communicate the services we offer without overwhelming the recipients with too much information. - Brand Consistency: It's important that the postcard aligns with our company's branding, maintaining a cohesive visual identity. Ideal Skills and Experience: - Proven experience in creating high-quality and engaging marketing materi...

...following aspects: - Brands Available in Displays: The core of this project is to identify and analyze the presence and positioning of Talens within the retail space. - Competitor Analysis: While the primary focus is on Talens, it will be valuable to understand how other brands like Nike, Adidas, and Apple are being displayed in the retail outlets. - Customer Behavior: I'm particularly interested in how the retail displays are shaping customer behavior and purchase decisions. Ideal candidates should have a background in visual merchandising, market research, or a related field. Specific qualifications include: - Proven track record in conducting retail research, especially within the Chinese market. - Strong analytical skills to interpret the data and prov...

I require an e...URL into my current server. This webhook will specifically track and update the delivery status of messages sent through the JIO Interakt WhatsApp service, indicating if messages have been sent, delivered or failed. Skills and Experience: - Proficiency in ASP.NET C# - Deep knowledge of working with Webhook - Experience with JIO Interakt WhatsApp messaging service Project Requirements: - Implement single page webhook URL in ASP.NET C# into the current server - Webhook should track 'Sent', 'Delivered', and 'Failed' statuses of messages - It should retry sending the message if delivery fails - Use existing JIO Interakt WhatsApp messaging service API Please provide proof of your experience and relevant works along with yo...

...dashboard for our POS (Point of Sale) system involves several key components and technologies. Here’s a detailed outline of the project requirements and the ideal skills needed to build the solution: Project Overview The goal is to develop a dashboard for an existing POS and inventory management system that consolidates sales and collection reports, provides inventory management, and includes customer data analysis. The dashboard should be accessible via web browsers and mobile devices. Key Features 1. Sales Reports o Daily Sales Report: Display daily sales data with graphical representation. o Monthly Sales Report: Display monthly sales data with graphs. o Annual Sales Report: Display yearly sales data with graphical representation. o Data Source: Multiple MS S...

I'm in need of a tool that, provided a list of words or phrases, the tool can comprehensively check the availability of those words or phrases across various online platforms. It is primarily aimed at checking the availability of domain names, phone numbers, trademarks, and social media handles. Additionally, it should search for the mentions of the given words or phrases in Google organic search and various shopping sites. Note that some of these sites may not have APIs available to perform these checks. Ideal Skills and Experience: - Proficient in Web Development: The tool needs to be designed to perform these checks on multiple platforms in a seamless and efficient way. - Familiar with SEO and E-commerce: The ability to accurately identify mentions of the given words or ph...

...specifically experienced in crafting effective email marketing campaigns, customer journey mapping, and data segmentation. My primary objective is to understand the best practices, which can bolster my current strategies and efficiencies in my business operations. Key Responsibilities: - Assisting me in designing email marketing processes from scratch. - Guiding through Salesforce features, concerning email marketing campaigns, journey mapping, and data segmentation. Ideal Skills: - Extensive knowledge and experience in Salesforce Marketing Cloud. - Proven expertise in email marketing processes and strategies. - Strong knowledge of data segmentation and journey mapping. Overall, my aim is to leverage Salesforce to drive customer engagement and streamline the marketing p...

The purpose of my project is to create an 'about us' video that highlights the services my academic service unit offers, specifically in the domain of mouse model utilization. The video will majorly showcase the phenotypic analysis services and the various studies we conduct using animal models for research. The content must be tailored in a way that caters to our target audience which includes researchers, academic institutions, and government officials. This would involve presenting complex information in a format that is easily understandable by both scientific and non-scientific audiences. Skills required: - Expertise in video creation and editing - Understanding of scientific research, specifically dealing with mouse models - Ability to communicate complex concept...

I worked incredibly hard for over a year to bring you a top-notch learning program with Freelancer.com that was never revealed before… It's not just about teaching you everything I know and sharing my journey to the #1 amongst 70 million people; it's also about connecting you with a great community.. Once you complete the program and pass the test, you'll earn an exclusive badge that very few people get.. But.. Also, you get all of the following INCLUDED with NO HIDDEN COST in a YEARLY price of 129 USD: ➡️ Be among the elite few to earn the new IFC badge on your profile so that you can stand out! (Upon successful completion of the test) - Priceless! ➡️ Unlock hours of groundbreaking video content I’ve been working on for months that's nowhere else to b...

As a food and beverage business, ensuring a positive online reputation is crucial for me. I would like to increase the number of reviews on my Google My Business (GMB) profile to boost our online reputation. Key aspects of the project include: - Implemen...maintain a strong online reputation - Monitoring and responding to reviews promptly to engage with customers and manage any negative feedback effectively Ideal candidates for this project should have: - Proven experience in managing and increasing GMB reviews for food and beverage businesses - A deep understanding of online reputation management and customer engagement - Strong communication skills to respond to reviews in a professional and customer-friendly manner - A track record of improving online reputation through ...

I am seeking an experienced SEO consultant with a proven track record in gaining top search results on Google, specifical...specifically within the local market. Key responsibilities and features include: * Optimizing my website for Google's algorithm to place it within the top 5 search results * Focused targeting of the local customer base for my escort service * Carefully balanced keyword use, revolving around the terms related to escort service and call girls, to increase visibility among local searches without overstuffing Expertise Needed: * Strong knowledge of Google's ranking algorithms * Experience with local SEO * Prior success in bringing websites to top search rankings * Understanding of the escort service market is a plus but not neces...

...increase sales. - Create engaging sales emails that will entice potential customers. - Regularly analyze the performance of the email campaigns and adjust as necessary. Ideal Skills and Experience: - Extensive experience in email marketing, particularly in the area of sales conversion. - Proven track record of successfully increasing sales through email campaigns. - Strong understanding of potential customer behavior and how to target them effectively. - Excellent copywriting skills for creating compelling sales emails. - Proficiency in email marketing tools and analytics to track campaign performance. --- Product Details -- Point of Sale, Inventory and Customized Mobile Apps ---- These products will be available on subscription based licenses. --- My tag lines: 1. Firs...

...resources availability for this project to fix ongoing issues and make new development I am looking to build a robust dispatching platform and need a team of skilled professionals to facilitate this process. Additionally, I need assistance to resolve customer-reported issues and add some enhancements to the platform. Key Features Required: - Real-time tracking: I need the platform to display real-time tracking information of assigned tasks. - Route optimization: An essential feature would be efficient route optimization for our tasks. - Customer notifications: I need a system that can send automated notifications to our customers. Roles required: - 1 Front-end developer: The ideal candidate should be adept at building user-friendly interfaces. - 1 Back-end developer: ...

I'm starting a new yoga service aimed at beginners. I'm looking for a skilled yoga practitioner who specializes in Hatha yoga to conduct live online classes. Key Requirements: - Expertise in Hatha Yoga: You should be adept at Hatha yoga and have experience teaching it to beginners. - Online Teaching Skills: You'll be required to conduct live online classes, so a good internet connection, clear audio and video, and a good understanding of online teaching platforms are essential. - Patience and Communication: As my target audience are beginners, it's important that you are patient and able to communicate complex ideas in a simple, easy-to-understand manner. Your responsibilities will include: - Planning and conducting live online Hatha yoga classes - Modifyin...

... living room remodeling, room additions, and outdoor living areas. The style should blend modern, traditional, and contemporary elements, complementing our unique 'suburban barn' aesthetic. Ideal skills include: - Prior experience in creating portfolio websites for remodeling or similar industries. - Capacity to create a user-friendly interface, easy for potential clients to navigate to find service information. - An eye for design that can visually translate the varying styles of our work into an engaging and professional website. This project is a chance to create a diverse design portfolio that effectively communicates the multitude of styles we capably cater to....

I need a competent developer to incorporate bank transfer as a payment method on my existing website. Currently, my site only supports PayPal and I want to add another layer of customer convenience by allowing bank transfers. I need to be able to sell theater tickets, so an interactive sitting map should be available. While I haven’t decided yet on a specific bank or service for processing these transactions, I am open to suggestions. If you have prior experience with multiple processors, that would be a significant advantage. Ideal skills and experience: - Proven background in E-commerce website development - Knowledge of various payment processors - Understanding of safe and secure payment gateways - Ability to integrate new payment methods without disruption of...

I need a WooCommerce expert who can ensure my customers have a seamless shopping experience by cloaking the domain name at checkout. - The customer should not be aware of the domain change during the checkout process. - Although the domain changes at checkout, the order should be placed on the original site - It's essential that the customer can see the order on their account after checkout. The ideal freelancer for this project should have experience in WooCommerce, Stripe, and domain cloaking. Experience in ensuring the order is placed on the correct domain after checkout is also crucial. Please provide examples of similar projects you've worked on.

I sell wallpaper and what takes a lot of time is that the customer can imagine his space with the wallpaper, so I want to create a website where the customer uploads a photo of the space where he wants to put the wallpaper, choose the wallpaper and automatically the system puts the wallpaper on his wall so he can see exactly how it would look like. I want the page to have: home catalog favorites shopping cart check out and a few more pages, I leave a video as an example of what I need

I'm looking for a skilled professional who can help me with managing and improving reviews for my GMB listings. I run a service-based business and aim to boost my online reputation and customer trust. Key Responsibilities: - Increase positive reviews for my GMB listings. - Improve the overall rating of my business. Key Requirements: - Experience in managing and enhancing Google My Business reviews. - Knowledge of strategies to increase positive feedback. - Proven track record in improving overall ratings for service-based businesses.

...essential for improving our business operations and customer experience. Key Features: - **Customer Loyalty Program Integration:** I want this app to seamlessly integrate with our customer loyalty program. This will help us retain existing customers and attract new ones. - **Employee Management:** The app should allow our staff to easily manage transactions, track their sales, and communicate with customers through the app. - **Songs Queue Requests:** It is important that the app allows our staff to manually select songs for playback from a queue of requests. Ideal Skills and Experience: - Proficiency in iOS app development, particularly for iPad - Strong understanding of POS systems and nightclub operations - Experience in integrating customer loyalty pro...

Please add a "vocaroo" voice recording, in English & Spanish (if you want to be contacted for this position) Tell us about yourself... Please do not apply to this job using AI or automation, you will not be considered. We are seeking a professional, fluent in Spanish and English, with experience in customer support to assist me remotely on an ongoing basis.

I need a simple Android app that can automatically send messages to a WhatsApp group at random times. The app should: - Allow me to adjust the number of messages sent daily - Send messages at truly random times User Interface: - A simple UI for: - Adjusting the daily message count - Customizing the message content The app does not need to include analytics to track t...an alcohol test and post the video of the test in the WhatsApp group. The purpose is to monitor an individual with alcohol dependency to ensure they do not consume alcohol. The other members of the WhatsApp group will then review the posted video. These 3-5 prompts should appear at random times in the WhatsApp group each day. If it is too difficult to implement with WhatsApp, another messaging service could be c...

I'm looking for a creative logo designer who can help me convey my company's values and mission, product or service offerings, and target audience in a single, modern and persuasive logo. Key Requirements: - Design a logo that conveys Company values and mission, Product or service offerings, and Target audience. - Utilize the colors Blue, Red, Gold, Black, and White. - Complete the project ASAP. Ideal Skills and Experience: - Proven track record of creating innovative logos that effectively communicate a company's core values and resonate with their target audience. - Expertise in using color psychology to convey specific messages through a logo. - Ability to work under tight deadlines and deliver high-quality results in a timely manner.

...- Excellent attention to detail and a strong eye for aesthetics. - Ability to deliver high-quality work within deadlines. - Good communication skills and ability to understand and implement client requirements. **Preferred Qualifications:** - Experience with e-commerce SEO best practices. - Familiarity with headless CMS and API integrations. - Knowledge of UX/UI principles. - Experience with service workers, offline functionality, and other PWA features. **Budget:** Please provide a quote based on the scope of the project and your experience. We are open to fixed-price rate proposals. **How to Apply:** Interested candidates should submit their portfolio along with a brief cover letter explaining why they are the perfect fit for this project. Please include examples of previous...

I am in need of a virtual dispatcher and customer service agent who can handle inquiries and coordinate logistics for my business. The ideal candidate should be able to work for 20-40 hours per week. Responsibilities: - Handling customer inquiries promptly and efficiently - Coordinating logistics and ensuring smooth operations Skills and Experience: - Excellent communication skills and customer service experience - Strong organizational and problem-solving abilities - Knowledge of logistics and ability to coordinate schedules - Proficiency in using virtual communication tools and platforms This is a great opportunity for someone who enjoys providing excellent customer service and has a knack for coordinating logistics. If you meet the re...

...focusing on keywords, content, building high-quality backlinks, and improving website load speed. The end goal is to increase website traffic and improve its ranking on Google. Ideal Skills and Experience: - Proven track record in SEO with a focus on Google search engine - Proficiency in keyword research, content optimization, backlink building, and website speed optimization - Familiarity with service-related keywords is a plus Your main responsibilities will include: - Analyzing and revising existing SEO strategies - Conducting thorough keyword research - Identifying high-quality backlink opportunities - Ensuring website load speed is optimized - Monitoring website traffic and performance - Implementing on-page and off-page SEO best practices If you're results-driven,...

I'm looking for a friendly, kind, compassionate, results driven, bubbly, caring customer service agent to represent my sales business. Key Responsibilities: - Handling outbound and inbound phone calls, emails, and social media interactions to engage potential leads and convert them into customers. Core Requirements: - Experience in outbound customer service, ideally within a sales environment preferred but not necessary. - Exceptional communication skills written and verbal, friendly, bubbly personality across phone, email, and social media. - Understanding of sales principles and techniques. The ideal candidate should have a track record of success in similar roles and be able to adapt their communication style to different channels. ...

Seeking a sharp web developer to craft a website resonating professionalism and elegance. This platform will serve as a local hu...craft a website resonating professionalism and elegance. This platform will serve as a local hub for adult companionship services. Your challenge, should you choose to accept it, includes: - Implementing a system for service providers to create their own profiles. - Including a robust reviews and ratings system. Please note, details regarding the payment system will be provided later on in the project. Ideally, you should have prior experience in: - Designing sleek and professional websites. - Incorporating user reviews and ratings. - Developing profile creation systems for service providers. Familiarity with adult-oriented websites will be an...

I'm looking for a skilled developer to create a phone control application that will run on my Windows PC. The primary function of this application should be remote control of both Android and iOS devices. Key Requirements: - Development of a phone control application compatible with Windows OS - The application should support remote control functionality for both Android and iOS devices - Ensuring smooth and responsive performance of the application - Interested in any additional features or suggestions for improvements from the developer Ideal Candidate: - Proficient in app development for Windows OS - Experienced in creating remote control applications for mobile devices - Familiarity with both Android and iOS operating systems - Excellent problem-solving skills to ...

...documents are primarily aimed at minimizing legal risks, especially in customer interactions. Key Requirements: - Develop legally sound contracts and liability waivers: My primary goal is to ensure that these documents are comprehensive, clear, and legally enforceable. - Tailored for Customers: The primary users of these documents will be my customers. Therefore, it's crucial that the terms and conditions are easily understood by a non-legal audience. - Digital Distribution: The preferred method for distributing these documents is digitally, either via email or on our website. Ideal Freelancer: - Legal Expertise: I'm looking for a professional with a strong background in contract law, especially in relation to customer agreements and liability waivers....

โปรดลงทะเบียน หรือเข้าสู่ระบบ เพื่อดูรายละเอียด

โปรดลงทะเบียน หรือเข้าสู่ระบบ เพื่อดูรายละเอียด

Integration of the clients CRM/ERP's so that the bot can answer to the client with human language. with the Intranet. 2 When the CUSTOMER MESSAGES DETECT If it is Customer or not and create a different communication based in the data in the system so answer the questions. After answering the questions, read our intranet If there is no response, I will pass it on to my colleague and pass it on to Human.

This project is for the freelancer "1080Graphics" to do the tasks that we agreed upon Thank you

I am looking for a skilled professional who can help optimize the quality of customer service my business provides, ultimately enhancing customer satisfaction. Key Aspects: - Focusing on the quality of support: The main area of improvement needed is the quality of support given to our customers. This includes ensuring the responses are helpful, timely, and meet our customers' needs. Skills and Experience: - Strong background in customer service: I need someone with a proven track record in customer service, particularly in improving the quality of support. - Excellent communication skills: As customer service is all about communication, the freelancer should have excellent verbal and written communication skills. ...

I'm looking for an e-commerce website that can sell a single digital product - a software. The key requirements for this project are as follows: - **E-Commerce Functionality**: The website should essentially operate as a single product online store, optimized for sales of the softwar...have seamless integration with both Credit Card and PayPal payment gateways. Skills: - Proficiency in e-commerce website development - Experience in digital product sales platforms - Payment gateway integration expertise, especially in Credit Card and PayPal - Strong understanding of security considerations for digital product delivery - Ability to design a user-friendly interface for a smooth customer experience. Feel free to reach out if you have further questions or require more details ...

I am in search of a talented designer who can navigate through a few uncertainties. Unfortunately, I skipped some essential questions, leaving some ambiguity in specific aspects of the project. Your job: - Adaptable enough to handle logo, brochure, or flyer design since the service needed wasn't defined - Skilled at multiple graphic design styles because a specific theme wasn't selected - Able to derive the best decisions for the goals of the project as the purpose wasn't specified Skills & Experience: - Proficient in modern, vintage, and minimalistic design styles - Experience with brand identity, marketing, and informational designs is a plus - Problem-solving ability and creativity to fill in the information gaps This project presents an exciting challeng...

I need an expert to optimize my home Xfinity WiFi network, connecting various devices and applications, including Samsung/Android phone, Sonos devices (older ones ZP100 and ZP80), Gosund Smart Plugs, Xfinity Stream to SmartTV via Chromecast, Brother Printer, Ideal attributes: - Knowledge in home WiFi networks, including Xfinity as provider and Google Mesh network. - Experience troubleshooting device and application connectivity issues with network and SmartTV. - Proficiency in network coverage optimization. - Familiarity with Sonos, Brother Printers, Gosund Smart Plugs, Hisense SmartTV

As a Business Development/Sales Partner, I'm seeking a dedicated individual to help me forge partnerships within the finance industry for my B2B SaaS software. Your key responsibilities will be to cultivate these relationships, pitch our product to potential clients, and ultimately contribute to the growth of our service. The ideal candidate would be a Sales Executive who is looking to build a career in business development and sales. Although prior experience is not necessary, a basic understanding of the finance industry is beneficial. You should also be a motivated self-starter with excellent communication skills. Key Responsibilities: (Business Development Executive) (with good track record) + Must have strong Sales Managerial Experience in any B2B SaaS company OR been as...

I'm in need of an experienced PBX / VOIP / SBC engineer who can address several issues with our customers phone systems system. The primary goal of this project is to troubleshoot and maintain current systems. Key Responsibilities: - Troubleshoot ongoing call quality issues - Investigate and resolve call drops - Address any connectivity problems Skills Required: - Extensive experience with Asterisk and other PBX systems - In-depth knowledge of VOIP network architecture - Proven track record in troubleshooting and maintenance Please only apply if you have a strong background in VOIP technologies and are confident in your ability to resolve issues.

...to provide a platform for training resources where members can obtain free simple training videos or blogs to refer to as a member, or for a price depending on level of training, be may he’d with a trainer for a course. Must provide to access and charge a service fee for both the trainer providing the service and the trainer if not in the free area A section to upload short videos or to post a zoom link for meetings. Membership for anyone wanting access to the website will be five dollars per month, recurring automatically and 3% service fee for any matches made based on the price that is quoted and accepted by the person hiring for the skilled worker. Ideal Skills and Experience: - Proficiency in web development and design - Experience in creating and inte...

...user base. 5. Fast Load Times: Improve page load speed to enhance user satisfaction and SEO performance. 6. Effective Call-to-Actions (CTAs): Strategically place CTAs to drive conversions and engage visitors effectively. 7. Visual Appeal: Use high-quality images, videos, and graphics to make the homepage visually appealing. Features to Include: • Easy access to our latest products/services • Customer testimonials or reviews to build trust • Clear contact information and a simplified contact form. • Links to social media profiles. Additional Requests: • Ensure the design aligns with our brand identity, using our color scheme, fonts, and logo. • Implement any SEO best practices to enhance our visibility in search engines. Please let me know the next s...

I am currently running OSTicket 1.10 on a VPS hosting environment and I'm looking for a skilled developer to upgrade it to the latest version available. Key Requirements: - Upgrade OSTicket from version 1.10 to the latest version - Ensure a smooth transition and uninterrupted service - Ensure compatibility with our VPS hosting environment Ideal Skills and Experience: - Strong experience in OSTicket and version upgrades - Proficiency in working with VPS hosting environments - Excellent attention to detail to ensure a seamless transition - Good communication skills to provide updates throughout the project Please include any relevant experience you have with OSTicket upgrades and VPS hosting in your bid.

I need some amendments made to my website Font loading issue At the moment I have a font loading issue with several different fo...to the ‘articles’ housing section in the footer of the site rather than in the primary nav menu. Case Studies - I want the ability to build these long form content pages, and have a link to the ‘case studies’ housing section in the footer of the site rather than in the primary nav menu. Service pages - I want the capability to build out the service pages. At the moment we just have the primary service page, but I want to build out sub-pages that will sit in a secondary menu when hovering on the service section in the primary nav. Add Rank Math I want Rank Math added in as a plugin to help with the SEO...

...user registration and login. - Shopping cart and checkout process. - Integration of payment gateways (e.g., Tabby, bank APIs). - SSL certification for secure transactions. - Shipping address collection. - Client database for storing customer information. Payment Integration: - Must integrate Tabby for installment payments. - Should integrate other payment methods (credit/debit cards, PayPal, etc.). - API integration for local bank payments. Additional Features: - Basic SEO optimization. - Mobile optimization. - Social media integration. - Contact forms and customer support options. - Timeline: Please provide an estimated timeline for project completion. Skills Required: - Proficiency in Wix or Squarespace development. - Experience with e-commerce website creation. - Kn...

I'm looking to hire a skilled web designer for a position in my agency. The ideal candidate sh...experience in UI/UX design - Able to work both independently and as part of a team - Detail-oriented with a strong eye for design aesthetics - Comfortable with both full-time and part-time work All who sign up and have previous work on display will be given a chance to work with a client. If a client wants to have the service as a monthly recurring subscription to my agency then the same freelancer/contractor will be working with them until/if the client feels they no longer need the service. This is a great opportunity for someone who wants to grow their web design career and work in a dynamic, creative environment. If you meet the criteria and are ready to contribu...

I'm seeking an SEO expert who can intensify my book publishing website’s online reach on a national scale. The objective is to generate more leads and conversions, enriching our customer base. The ideal candidate can: - Target SEO initiatives towards a national audience to increase visibility. - Integrate compelling blog articles as part of the SEO strategy. - Exhibit proven experience in driving web traffic, enhancing search engine rankings and fostering lead conversion. A background in SEO for the publishing industry would be a distinct advantage. Proven results in similar projects is a must.