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Customer Service Reps

$25-50 USD / hour

ปิดแล้ว
โพสต์ ประมาณ 5 ปีที่ผ่านมา

$25-50 USD / hour

Our growing retail business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. Responsibilities Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer information in the customer service database during and after each call Work with the management team to stay updated on product knowledge and be informed of any changes in company policies Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
รหัสโปรเจกต์: 19053758

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22 ข้อเสนอ
โปรเจกต์ระยะไกล
ใช้งานอยู่ 5 ปีที่ผ่านมา

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22 ฟรีแลนซ์กำลังเสนอราคาโดยเฉลี่ย $32 USD/ชั่วโมง สำหรับงานนี้
รูปอวาตาร์ของผู้ใช้
My name is Kemardo Hynes, your humble Customer Service Representative and Telesales agent aiming to be of service to you. I would like the pleasure of discussing this proposal with you. Your needs are important to me and I am confident of being a great asset to your company as I have worked at Humana for a year with their Medical, Benefits, Claims and Dental departments. I was contracted with Keais Records Retrieval, I have also sold affordable health insurance for Versatel Marketing in the USA and vacation packages as a Booking Manager at Best of Hawaii. I have almost 4 years of experience in the call center industry and over 5 years of customer service. This allows me to be able to handle your clients in a patient, professional and gentle manner which I have no doubt will bring success to your already superb company for I am here to be of service and value. Adding value to your company is what is most important to me. I am capable of handling high-pressure and stressful work. I am a team player and will do what is necessary to accomplish the task ahead with professionalism and I assure you that if hired, my expertise will be displayed in the greatest possible way. I am good at building rapport with the customers, I have excellent verbal communication skills and telephone manner along with experience in using a call center dialing system. I look forward to an interview with you so that we can discuss this further. Thank you. Kind Regards Kemardo Hynes
$27 USD ใน 40 วัน
5.0 (1 รีวิว)
4.5
4.5
รูปอวาตาร์ของผู้ใช้
Hi,dear! I am quite interested in your project - 'Customer Service Reps'. :) I am a skillful software developer who has rich experience in this field. If you contact me, you and I will be happy. Thank you in advance. Skills: Call Center, Data Entry, Data Processing, Excel
$41 USD ใน 1 วัน
5.0 (2 รีวิว)
3.2
3.2
รูปอวาตาร์ของผู้ใช้
Hello, am Elizabeth and I will be available 6 days a week and 10 hours a day or more to provide you with the following services ranging from making and receiving calls, data entry, and processing amongst other administrative tasks required of me to perform in the future. I'm very fluent in reading, writing and speaking English. I have experience using software like Microsoft Office Suite, G Suite, Trello, FlowChat and various social media platforms like Skype, Instagram, WhatsApp, Facebook etc. I'm a quick learner and I will be committed to learning any new software and going through any training imperative for the smooth running of your company activities. I'm a very hardworking, responsible, reliable and trustworthy individual who makes providing an employer with the best service he/she desires my number one priority. When placed in charge of a responsibility, I pay strict attention to detail and instructions, adopt time management and stay very organized, which enables me to multitask easily and adapt to changes quickly. I'm available to start immediately if hired and also available to discuss further on the job. Please do not hesitate to contact me if my proposal meets your requirements. Thank you for reviewing my application.
$41 USD ใน 40 วัน
5.0 (1 รีวิว)
2.2
2.2
รูปอวาตาร์ของผู้ใช้
Hello! I am interested on your job posting and hopefully be able to work with you as I am looking forward to being with a client long term. I have more than 5 years working in a call center. 2 years of that was with a logistics company based in the U.S and was a part of the Customer Service Department . I also worked as a back office lead and collections department lead in a UK based bank that has a Credit Card company in the U.S. Most of my day I am on the phone speaking with customers and clients. I decided to work at home to be able to look after my kid at the same time while I work. Traffic is getting worse everyday and I commute which makes it more worse. I am hardworking and is always open to feedback. Please consider my application. Looking forward to hearing from you! Regards, Joan
$44 USD ใน 10 วัน
5.0 (2 รีวิว)
1.4
1.4
รูปอวาตาร์ของผู้ใช้
We are a California based outsourcing service provider with experience in Real Estate, Utilities, Airlines and Publishing sectors. Our seasoned executives come with an average of 5-6 years of work experience and are dedicated, goal oriented and deliver guaranteed results! When you work with us, you get the assurance of dealing with an accountable corporate entity. We provide you 24*7 support, local office in US and a single point of contact. You get the flexibility of working with dedicated people who are exclusively managing your process.
$27 USD ใน 40 วัน
4.8 (1 รีวิว)
0.6
0.6
รูปอวาตาร์ของผู้ใช้
Hi there! My name is Cherry and I have been working in BPO industry for more than 4years for inbound and outbound calls. I can do multi tasking task since I used to it. Actually I was a team Lead Supervisor on my my recent job and as well as Quality Assurance for a Health Care account. I do have experienced as well in Appointment setting for solar account and health insurance account. Send me a message so that we can talk more about the job that you offer and pay me for affordable price. Thank you.
$25 USD ใน 5 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
I am a genuine, hardworking and skillful.I am a very patient and understanding person and this is a skill definitely required when working with customers or clients. I am also extremely organised and thrive on being on time, to meetings, events or even just with working deadlines. I'm sure you've heard all the usual traits that everyone reels out when they are bidding for your work but my main strength is being myself. I won't pretend to be some know it all who isn't afraid to ask questions to make sure the work is done right,. I'll be honest, I'll communicate and I will always do my best to hit those targets that are set. With over 7 years of experience in a variety of customer service, administration and operations roles, I am experienced in many different areas and still eager to learn more! After working for other companies and helping their businesses grow, I've decided it's time for me to branch out and develop myself into something I know I can be exceptionally proud of; everyone has to start somewhere right? Give me that chance to work with you and I will put my all into ensuring that not only do we get results together, but you will come back time and time again
$36 USD ใน 40 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
Dedicated and hard working. I am looking to focus on work that will keep me busy and learning something new. Relevant Skills and Experience Attention to details is key. Calmly working every job to maintain focus and accuracy.
$41 USD ใน 10 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
Hi I will be happy to help you with your project with 8 year's experience in inbound and Outbound customer service and chat / Email operations. I've recently completed projects for clients in USA UK and Canada. Kindly revert so that we can discuss further. Kindly send me a manually typed message as we are not able to speak to a client on chat.
$25 USD ใน 40 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
I was a customer support executive for 5 years. Providing excellent customer service is one of my expertise. I am a fast learner and willing to be trained. Relevant Skills and Experience My task when I was a customer support are answering queries, resolving problems, completing customer requests, making sure of customer’s satisfaction and noting down actions taken throughout the call.
$27 USD ใน 20 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
i will do this task very professional way in short time with good quality i am having years of experience Customer Service representative i have worked on different projects of USA like auto insurance,home insurance,solar and much more like injury claims and national survey so i am right fit for you project thanks Muhammad Haseeb
$41 USD ใน 40 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
Hi, Good day! First off, thanks for taking time in reading this message. I read the entire job description the same as with the type of Telemarketer criteria that you're looking for. I would like to apply to this job posting since I am confident that I am capable of providing you with good service, my expertise is a good fit for this position. I have handled several accounts/campaigns such as this one, I have worked with different people as well, my field of expertise includes Telemarketing jobs, Telesales and Customer Service/Tech Support in a well-known telco provider in the US. If given the opportunity, I would like to ask for a phone interview with you so that I can share with you my talents as well as the experience that I have acquired for the past 3 years in the BPO industry. Thanks for reading this far! I really look forward to working with you! Regards, Anthony :)
$27 USD ใน 40 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
Dear Sir, Greetings !! Hope you are doing great !!! Being experienced, and having good communication skill, I have strong written and English speaking capability. I am very positive minded, friendly and confident. I believe in proving my expertise and consistency performance instead of false words. My experiences are described below: I worked for two transportation companies “Big daddy taxi” in Michigan, US from June 15th to November 2011 and “United Cab of Cleveland” in Ohio, USA from November 2011 to May 2012. My role was to evaluate agent’s performance, prepare daily reports, receive customer’s call and make reservations. Work was done from upwork. I worked as “Quality Controller” for a Canadian call center “Legato Financial services Ltd” in Dhaka, Bangladesh from July, 2009 to May, 2011. My role was to receive customers call from Bell Canada, to evaluate existing executive’s performance and prepare daily report. I am looking forward to work for you for a very long period of time. Thank you, Md Moinul Islam
$25 USD ใน 40 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
i am from operational excellence which means continuous improvement,innovation i have good observation skills i have resolved market complaint
$41 USD ใน 40 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
Virtual based call center with reps who can fulfill client need. Will need a start date and time. We have access to quality candidates that can assist with your call volume
$27 USD ใน 5 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
Hi, I am writing to apply for the Customer Service Representative position that you have posted. I have 13 years of experience in the call center industry here in the Philippines specializing in Customer Service, Technical Support, and Inbound Sales for U.S based clients. I have been a Team Leader for 12 years managing a team of Customer Service Representatives in providing quality customer support. I believe I am the best candidate for this position due to the following: - I am customer service oriented able to communicate with my customers in a friendly and professional manner. - I am a fast learner and have high attention to details. - I am a team player and able to collaborate with team members effectively to achieve tasks efficiently and effectively. - I have a proven ability to organize time, work with minimum supervision, and hit targets consistently. The role is very appealing to me and I believe that my strong interpersonal skills and vast experience in the customer service field would let me help your company provide excellent customer service. I look forward to talking to you soon about this job opportunity. Sincerely, Jemmuel Atendido
$25 USD ใน 40 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
Hi, my name is Moses a professional customer service representative with over 5 years experience on the job. After seeing your job post(Customer Service Reps) i realize this is the best place for me to prove myself and show you am the right man for the job as my soft skill abilities i have gathered over the years has made me rank and stand out as one of the best. Hire me today and you will not be disappointed. Thanks for your consideration. Moses
$41 USD ใน 40 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
While I have worked in cold call centers in the past and was successful at it. I would look forward to building a relationship with the caller. I have also had some retail sales where my interactions with the customer has been very positive I think this experience will help me help you in the future of working together.
$27 USD ใน 5 วัน
0.0 (0 รีวิว)
0.0
0.0

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Miami, United States
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เป็นสมาชิกตั้งแต่ มี.ค. 26, 2019

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