I'm more than willing and able to work harder than any other employee, and I try to do perform tasks in general in the easiest possible way that they can be done, which, to me means productivity. My selective attention to what the client on the phone is speaking has developed from the education that I have gathered from IB Diploma program, IGCSE Board, and my BBA marketing university professor. i have learned how to create value, attract the client providing them material for their selective attention, and getting them to be interested into the organisation.