Telpact is a well-known telemarketing company dedicated to helping you in building a professional remote team by providing you right candidates which you are looking and will have great impact on your sales as well as cost in terms of wages. I have a team of experienced agents and we are currently doing outbound calls for a Telecom company in Australia where my agents renew mobile contracts for customers. Each agent is generating an average of 10 leads per day in which they provide both new sales and retentions We also have experience in outbound sales calls for Telstra, Optus, Vodafone solar, AGL energy, Energy Australia etc. Other experiences we have are technical and customer support, research, data entry, appointment setting, handling ticketing systems, lead generation, real estate appointment setting. All my agents are based in my office, thus the reliability. We have the best internet providers and I have an IT team on a 24x7 schedule to provide tech assistance to all my agents. We are up-to-date with the current technologies, like desktop sharing (teamviewer, citrix, gotomeeting), CRM/project management tools (Salesforce, Zoho, etc.), cloud services and VoIP (we have used ringcentral, vicidial and other dialers). We have experience with word-processing software and spreadsheets (e.g. MS Office, google drive) and we're knowledgeable with online calendars and scheduling (e.g. Google Calendar).