Custom Call Center Development

I'm looking for an experienced professional who can develop a custom call center with specific features such as the ability to handle both inbound and outbound calls, capture DTMF in live calls, and conduct auto-robot calls. Key Requirements: - Inbound and Outbound Call Handling: The call center needs to be able to efficiently manage both incoming and outgoing calls. This includes routing, call waiting, and call transfer functionalities. - DTMF Capture in Live Calls: A crucial feature I need in the call center is the ability to capture DTMF tones in live calls. This is essential for certain interactive voice response (IVR) systems and automated customer service functions. - Auto-Robot Call Functionality/IVR : The software should be able to execute automated calls without manual intervention. This feature will be helpful in various scenarios, such as appointment reminders, surveys, or telemarketing campaigns. What I'm Looking For: - Experience: I'm primarily interested in your relevant experience in developing call center solutions. Previous projects showcasing your expertise in this area will be highly valued. If you think you have the necessary skills and experience to deliver a custom call center software with the mentioned features, please don't hesitate to apply.