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Customer Support For Website

$8-15 USD / hour

ปิดแล้ว
โพสต์ มากกว่า 7 ปีที่ผ่านมา

$8-15 USD / hour

Part time customer support for an online medical records an billing system. You will need to learn the system and help end users resolve common problems. Call volume is usually low but does spike occasionally. Contact with end users will be via email and phone. A wired internet connection and web enabled computer is required. It takes a while to learn the system so this is not a short term project.
รหัสโปรเจกต์: 12758495

เกี่ยวกับโปรเจกต์

21 ข้อเสนอ
โปรเจกต์ระยะไกล
ใช้งานอยู่ 7 ปีที่ผ่านมา

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21 ฟรีแลนซ์กำลังเสนอราคาโดยเฉลี่ย $11 USD/ชั่วโมง สำหรับงานนี้
รูปอวาตาร์ของผู้ใช้
Hi there, I am interested to learn more about this opportunity. I am easy to train and quick at learning. How long is the training for? When do you want to start? Please advise. Thanks & Regards, Mahtab
$15 USD ใน 20 วัน
5.0 (65 รีวิว)
6.3
6.3
รูปอวาตาร์ของผู้ใช้
Greetings, Just read your post and I am very confident that I am the perfect candidate for the Customer Support job. I am very well trained and experienced in Customer Service, I am also knowledgeable in basic Web Hosting, Web Design and other web related projects. I will be more than happy to forward my resume for your reference. Thank you and hope to hear from you, Genessa
$11 USD ใน 40 วัน
5.0 (9 รีวิว)
4.6
4.6
รูปอวาตาร์ของผู้ใช้
• I have over 6 years of experience in customer support. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Also worked on manual testing of new versions of software creating test cases. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided data entry support in most of the projects and delivered good quality work.
$11 USD ใน 40 วัน
5.0 (1 รีวิว)
2.4
2.4
รูปอวาตาร์ของผู้ใช้
Hi! I would love to be part of your team and be your customer service representative. I have worked for the same position for over 6 years back at Convergys before I decided to do freelancing full-time. I was a Senior Customer Service Associate handling chat, phone as well as emails from customers of different businesses. I would love to hear from you more about this project and I look forward to talking to you. Best, Jon
$16 USD ใน 40 วัน
5.0 (3 รีวิว)
2.1
2.1
รูปอวาตาร์ของผู้ใช้
Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. A voice sample is available in my Portfolio. Please have a listen. CV will be presented upon request. Bid Negotiable. Looking forward to having a chat with you!
$13 USD ใน 40 วัน
5.0 (2 รีวิว)
2.2
2.2
รูปอวาตาร์ของผู้ใช้
Hello, I am highly interested to do this project. I am working in Freelancer.com since 2010 with 95 reviews(avg. rating 4.50 out of 5). I read your requirements. After that I agree to work with you. Please reply me. Thanks, Perfectdeadline
$8 USD ใน 40 วัน
5.0 (3 รีวิว)
1.7
1.7
รูปอวาตาร์ของผู้ใช้
Dear Employer, I have 9 years of work experience in,customer service, Payroll management, Data Processing, Data Entry, Order Management, Web chat, Book keeping, and Email Management services. My typing speed is 50 wpm with 100% accuracy. US E-bay order processing experience for Automotive Industry. I can use Quick Book, SAP, CRM and ERP software efficiently as per the requirement, and my work experience belongs to International firms like 1. AT&T (USA) 2. British Gas (UK) 3. Amdocs (Israel) 4. EXL Pvt Ltd (USA & INDIA) 5. Ocwen Financial Services (US) 6. Capita (UK) MyHermes & Amazon Thank You Ahtesham Hashmi
$10 USD ใน 45 วัน
5.0 (1 รีวิว)
1.6
1.6
รูปอวาตาร์ของผู้ใช้
Hello, I am a Virtual Assistant with skills in Marketing and Communication. I can easily do these kind of jobs and am capable of handling it. I would love to join you. I am also a quick learner so it won't be a problem to learn the system. I am also looking for a full time job. I do have a full time internet connected with backup internet as well. I am available for a quick interview if you would like before hiring/selecting me. I would love to hear back from you. Thanks
$8 USD ใน 40 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
January 11, 2016 Dear Hiring Manager, I am an administrative assistant, worked in a private university, for almost 5 years. My job was supporting a team of 22 courses coordinators and 336 teachers. I was also responsible to provide them information about proof minutes, phone number and addresses of students, support of how to use office tools like Excel. I like to build reputation where I work, being an employee that everyone recognizes my role in that company. I also have experience handling with problems and solving them. I am used to deal with angry customers and treat them well. I was responsible to schedule some of them agendas, creating spreadsheets and others reports using Totvs system. I am the guy that you need, because of my relentless dedication to be the best as I can be, internet speed 30Mbps, american accent, headphones USB good quality. I don't believe that there's not things that you can't do, everything can be achieved with diligence, hard work and persistence. I can learn things fast, I'm young, self-taught. Therefore, I think that I have all that takes to be hired. Ariel Silva
$10 USD ใน 20 วัน
0.0 (0 รีวิว)
0.0
0.0
รูปอวาตาร์ของผู้ใช้
Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of experience of 5 years. b) I work very hard (16+ hours a day and 7 days a week) and also very fast so... it will be done very soon than most of the other providers c) And most important part is my policy: "I will give you (to my client) life time support (as long as you keep relation with me). And fix any bugs/problem without any cost. So, don't ever worry about me” Please sir, leave a reply ASAP, as I am waiting for your kind reply
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0.0 (0 รีวิว)
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รูปอวาตาร์ของผู้ใช้
Hi, We are a group of Freelancers based in New Delhi India. We are a 24/7 team and all of us are graduates and above and we can help you in this regard. Looking forward to working with you.
$12 USD ใน 40 วัน
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รูปอวาตาร์ของผู้ใช้
I was a call center agent for Verisign, and Verizon with their directory assistance. I can only commit the number of hours because I have a regular day job thus I can't stay up late in the evening.
$12 USD ใน 16 วัน
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รูปอวาตาร์ของผู้ใช้
Hi, I'm Ricky, a computer systems engineer but also highly experienced in managing a business in all aspects. I managed several successful multilingual online stores and one of my primary duties has been phone and email customer service and live chat. I'm familiar with all office related duties, know Microsoft Office, experienced with internet marketing, affiliate marketing, ZenDesk and Kayako, WordPress, Social Media and I have a basic understanding of HTML. I understand the importance of customer service as this sets future business in place and represents the establishment. I'm very responsible, reliable, quick, friendly, polite, accurate, flexible and consider myself as a problem solver. I pay strong attention to detail and understand the importance of being responsive. I have experience in working from home and understand the importance of reliability, I have a reliable and wired high-speed internet connection, and Skype. I'm available to start immediately to any hours proposed. I can proudly assure to give my absolute best in combining all elements of my knowledge. Thank you for your consideration.
$12 USD ใน 40 วัน
5.0 (2 รีวิว)
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รูปอวาตาร์ของผู้ใช้
Hi, I have got 12 years experience in customer service both inbound and outbound selling. I have worked with companies like Dell, ibm, Bell Canada and many more. I am sure with my experience I will be able to cater your needs and deliver the results. Regards Kash
$8 USD ใน 40 วัน
0.0 (1 รีวิว)
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รูปอวาตาร์ของผู้ใช้
Hello there, I have more than 3+ yrs of experience as a Customer Support Executive and have worked with Britosh Telecom for UK customers and also with iYogi for US customers. I am highely dedicated to target achievments and have high speed internet wired connection with backup facilities and also power backup. The rate and hour mentioned in the bid is negotiable and I can also work at 7.20$ per hour rate. Look forward for an interview so that we can discuss more about the job role. Thanks & Regards, Kamal Skype: kamal_5k
$8 USD ใน 50 วัน
0.0 (0 รีวิว)
0.0
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รูปอวาตาร์ของผู้ใช้
Why I am the best candidate for this project is that I am well experienced as Customer representative and technical support representative been working with Sutherland fro almost 3 years
$9 USD ใน 40 วัน
0.0 (0 รีวิว)
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ปักธงของ UNITED STATES
Oklahoma City, United States
0.0
0
เป็นสมาชิกตั้งแต่ ธ.ค. 14, 2016

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