Bot Data Utility

Bot Data Utility hereafter referred as BDU will be downloadable Desktop application which will need to do following: - Extract data from PMS (Property Management System) used by hotels, these PMS can be: a) Desktop system for Windows / MacOS b) Web-based software running on browsers - BDU PPMS extracted data at UI level will be posted/send to our CMS (in this case Webservices - vendor needs to develop that too) - BDU should be syncing (Scheduled sync) booking/checkin/receipts/checkout data from our CMS (server via exposed services - vendor need to develop that too) and enter data to PMS per defined mapping - CMS webservices should be configurable not with some hard coded fields only [ max possible level generic] - CMS has services like; laundry, reserving table, spa etc., BDU will need to show just new/updated counts in its user interface (screen) and clicking that would open our CMS URL [as there is no Sync required for services at this stage] Non-functional requirements: - PMS systems are not known (heterogeneous) so BDU should work with near to all PMS systems based on exposed configuration (i.e., configurable) - Vendor will provide video and text tutorial to define mapping between CMS (services) and PMS such that with little to know IT support person should be able to set it up - Installed BDU needs to be in System tray indicating when (visual indicator) for user when there is some new/update booking/checkin/checkout/etc. request Feel free to reach out for more questions / clarity. Attached is one sample PMS screenshot just to have an idea only. Also there is BDU dummy screen to give you an idea. We are pretty much open on BDU technology selection (convincing needed).