DNS Server Error

I had another Freelancer setup my DNS Servers and I am using a secondary service called [login to view URL], so when my main server goes down there services picks up the records and my clients stay online. Here is the error they are receiving he primary server is refusing zone transfer: Sep 28 09:20:11 named[657]: zone [login to view URL]: Transfer started. Sep 28 09:20:11 named[657]: transfer of '[login to view URL]' from 98.171.224.121#53: connected using 208.94.147.135#35777 Sep 28 09:20:11 named[657]: transfer of '[login to view URL]' from 98.171.224.121#53: failed while receiving responses: REFUSED Sep 28 09:20:11 named[657]: transfer of '[login to view URL]' from 98.171.224.121#53: Transfer status: REFUSED Sep 28 09:20:11 named[657]: transfer of '[login to view URL]' from 98.171.224.121#53: Transfer completed: 0 messages, 0 records, 0 bytes, 0.059 secs (0 bytes/sec) Sep 28 09:20:11 named[657]: zone [login to view URL]: Transfer started. Sep 28 09:20:11 named[657]: transfer of '[login to view URL]' from 98.171.224.121#53: connected using 208.94.147.135#37400 Sep 28 09:20:11 named[657]: transfer of '[login to view URL]' from 98.171.224.121#53: failed while receiving responses: REFUSED Sep 28 09:20:11 named[657]: transfer of '[login to view URL]' from 98.171.224.121#53: Transfer status: REFUSED Sep 28 09:20:11 named[657]: transfer of '[login to view URL]' from 98.171.224.121#53: Transfer completed: 0 messages, 0 records, 0 bytes, 0.060 secs (0 bytes/sec)