I understand from your description that you are looking for an IT professional with extensive experience in troubleshooting HDD errors on the Windows operating system and data recovery techniques. With over 15 years' worth of experience in administration, system design, network configuration, virtualization technologies, data storage solutions, and technical writing, I am confident that I can provide the necessary skills to resolve your issue.
My background has given me the necessary knowledge to identify the root cause of the drive not being recognized by the operating system and implement necessary steps to resolve the issue. Additionally, I have experience with data recovery software and tools so that I can handle any potential challenges in accessing and recovering data if necessary.
I would be delighted to help you resolve this issue and restore drive functionality should any potential data be accessible. Furthermore, I would be delighted to provide a detailed report outlining the steps taken and recommendations for future prevention.