Inbound projects call centerงาน
...speed and more for improved user experience - Knowledge on creating high-quality backlinks At the same time, I'm looking to upraise my conversion rate. This needs: - A thorough understanding of conversion rate optimization strategies - Experience with A/B testing - Ability to analyze user behaviour and feedback to adjust the way the site interacts with visitors - Social proofing, creating engaging call-to-actions, simplifying the conversion process, and more. In the past, I've carried out some SEO and CRO activities, but now I'm ready to take it to the next level. Even though having prior experience with this kind of operations is helpful, I'm open to individuals who can provide fresh insights and strategies. Ninety per cent of this role is about skill and ...
I'm seeking a skilled writer, ideally with experience in or knowledge of parenting, child psychology, or educational sciences, to craft 5 engaging articles for my website. • The articles should center on parenting styles, covering various sub-types, discussing their positives and negatives, and presenting well-argued pros and cons. • Each article should be within the word range of 800-1000 words. • The tone should be informative yet accessible, aiming to educate my website visitors with valuable insights. The person who receives this contract will also receive a sample of my writing style along with further details on the topic of parenting, and keywords. The perfect candidate for this project would not only possess a strong command of English language an...
I'm seeking a ChatGPT voice agent interface with a simple GUI where I can input the three questions and the phone number. Following that, I envision the voice interface audibly asking me those questions, transcribing my responses into a text file, and sending it to the provided phone number. My preference is for the entire process to be conducted via voice, allowing me to call the voice agent directly. Additionally, I'd like the report to be sent via SMS. I'm looking for a proficient developer to create a ChatGPT voice agent with a graphical user interface. This agent is expected to: - Operate on a desktop application platform. - Have the ability for voice-operation and direct calling. - The voice feature should be a friendly female voice. - Ask three questions audi...
...Countdown: Use the example of the countdown you have provided as inspiration. This could be a visual countdown that counts down to the fundraising goal. Ensure that the countdown is clear and easy to understand for all members of the community. Call-to-Action: Encourage donations by adding a clear call-to-action, such as "Donate Today!" or "Contribute to Our Community". Mention the donation platform or account number where people can make their contribution. Logo: Place the Mosque's logo prominently on the poster, for example, in the top left corner or in the center below the key information. Color and Design: Use colors that fit with the Mosque's branding, for example, traditional colors associated with Islam or colors already used ...
Job Title: Call Center / Customer Service / Sales Expert with VICIDialer Experience Company: Optimal Health Network Location: Remote Position Type: Full-time About Us: At Optimal Health Network, we are dedicated to providing top-notch customer service and sales solutions in the healthcare industry. We prioritize excellence in every interaction and strive to deliver optimal health solutions to our valued customers. Job Description: We are seeking a dynamic and experienced Call Center / Customer Service / Sales Expert to join our team. The ideal candidate will be proficient in utilizing VICIDial and possess extensive experience in voice-based customer service and sales roles. As part of our team, you will play a crucial role in delivering exceptional service...
I'm in urgent need of a web developer who can create a smooth and visually appealing landing page for my business. Requirements: * You should incorporate a WhatsApp link as our main call to action, encouraging visitors to directly communicate with us. * Adherence to Google AdWords' Daily Fantasy Sports Policy is crucial. * Take note - we must not trigger the 'circumventing systems policy' and 'unacceptable business practices policy'. * Besides, it must include privacy and other necessary pages. Privacy Page: This should contain everything from information collection and use to third-party links and sharing, along with a cookie policy. Ideal Skills: * Landing Page Design * Google AdWords Policy Knowledge * Creating engaging WhatsApp links Your ...
...must contain certain key functionalities to streamline user interaction and gather valuable data: • Contact Form: There should be a user-friendly contact form on the website. This form should be capable of collecting a variety of details from potential leads - these include the user's name and email, their property interest and budget, and their contact number alongside the preferred time for a call. • Property Search Features: These are not required at present. • Mortgage Calculator: This functionality is not needed at the moment. The ideal candidate for this project would possess a solid background in web design, especially in the domain of lead generation and data collection. Proficiency in designing modern and minimalist styles, and a sound understandi...
We are looking for someone to perform an in-person audit at a testing center in Tokyo. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***
I am on the hunt...Responsibilities: • Conceptualize and create versatile designs for multiple projects. • Provide unique and innovative suggestions for overall designs. • Ensure designs are fully optimized for both mobile and desktop platforms. Ideal Skills and Qualifications: • Proven experience in logo, website and packaging design. • Can translate ideas into visually compelling graphics for a diverse audience. • Comfortable working with no specific branding guidelines and open to feedback. • Proficiency in design software and technologies such as InDesign, Illustrator or Photoshop. • A keen eye for aesthetics and details. This is a great opportunity to let your creativity shine and work across a diverse range of projects. Lo...
I'm looking to hire an expert who can build a comprehensive web-based Visitor Management Software. The platform should center on not just maintaining a record of visitor check-ins and check-outs, but also capture detailed visitor information. Key functionalities needed: - Visitor check-in and check-out tracking: Should track visitor entry and exit times efficiently. - Visitor detail recording: Should have the capability to record detailed data about each visitor accurately. - Reporting and Analytics: The system should provide insightful analytics and reports on the collected data. The design aesthetics of the platform are crucial to me. I prefer a modern, sleek design that remains user-friendly and efficient. Your expertise in UX/UI design will be a valuable asset for this p...
As per my profile, I have been on freelancer for some time, and by looking at my feedback you can see I'm always posting projects, so I'm looking to work with someone professional and with good communication skills. I'm looking for an experienced WordPress designer to revamp my current WordPress site. Besides updating the theme, there will also be a need for SEO services. Here are the tasks required: - Change the colour scheme and font styles of the existing theme. - Rearrange components, add new sections and pages, as well as control the size and positioning of elements on the site. Two new pages will be added to the site. - Delete old images and add approximately 500 new products, complete with detailed descriptions, images, PDFs, and videos, from the supplier�...
...to register and login to access services. - Chat and Audio Call functionality: The website needs to have both chat and audio call features to facilitate communication between users and astrologers. - Astrologer Sign-up: There should also be a sign-up functionality for astrologers. Payment Function: - Unified Payments Interface (UPI): to facilitate transactions, it is necessary to incorporate UPI as a method of payment. Astrologer Categorization: - Experience Level and Specialization: The astrologers should be categorized based on their experience level and area of specialization to help users make informed choices. Ideal freelancers will have experience in web development, particularly in developing websites with chat and video call features. Experience in paymen...
My objective is to significantly enhance customer s...system. Key Tasks: - The IVR system should answer frequently asked questions autonomously. - It should intelligently route calls to the corresponding department based on customer input. - Gathering customer data for more efficient call routing and enhanced personalization should be a key capability. Integration requirements: - The IVR system must integrate effortlessly with live chat to ensure a cohesive customer service offering. Ideal Freelancer: - Proficient in AI and IVR systems - Experience in implementing live chat integration - Understanding of efficient call routing mechanisms - Experience in developing personalized customer interaction strategies - Knowledge in data collection and processing for enhancing cus...
...to forward the call. When a call comes in, • first a welcome message is played () • in the meantime the caller ID will be sent to web API preferably POST, but get can be if POST is not possible () •The API will respond json array: - {forward_to: 33356853 } - Forward the call to 33356853 - {forward_to:0 } - Play message and terminate the call • If forwarded call is not answered by Agent in three rings, another call to API will be made by incrementing attempt () o In the mean time, message will be played o The API response will be handled as stated above. * forwarded call should be masked with the caller ID *call termination and
I am looking to incorporate AI features into my call center system, specifically Vicidial and Asterisk. As these platforms form the core of our operation, it is essential that any alterations enhance our outlay without disrupting the existing structure. Key Aspects of the Project: - AI Implementation: Even though I haven't specified the exact AI features to integrate, I'm interested in potential focus areas such as speech recognition and transcription, natural language processing, or sentiment analysis. Proposals that offer comprehensive strategies addressing these or other AI fields will be highly considered. - Dual Integration: The AI features must be incorporated into both Vicidial and Asterisk, aligning and harmonizing their performances. - Efficiency Goal: T...
Job Title: Call Center Data Collection Agent Location: Remote (US, UK, Australia) Job Type: Contract Company Description: We are a leading provider of data collection services for call centre analytics. Our mission is to gather high-quality, diverse call centre data to facilitate sentiment analysis and behaviour identification for our clients in various industries including healthcare, banking, automobile, insurance, telecom, brokerage, and finance. Job Description: We are seeking native English speakers from the US, UK, and Australia to join our team as Call Center Data Collection Agents. As a Call Center Data Collection Agent, you will be responsible for engaging in natural conversations over the phone on a wide range of topics ...
...what remains It’s in our power And it won’t fade til we grasp the reigns The man on the skyscraper gets furious. He orders the sniper to shoot more, but the heroine spots him and shoots him down. There will be a day Truth will guide the way It could be too late We can’t hesitate The heroine climbs up the building to the man in the suit and overthrows him and takes his remote away. When our demons call Other takes the fall As she stands in the spot where the man in the suits once stood, people applaud her and recognize her as the new leader. All of the sudden her eyes turn red and she presses the button. The cycle continues. We crave more demands We crave more demands - - - -- -- Any doubts -- - - - - - - Please feel free to ask me if you have any questions, I ...
Job Title: Call Center Data Collection Agent Location: Remote (US, UK, Australia) Job Type: Contract Company Description: We are a leading provider of data collection services for call centre analytics. Our mission is to gather high-quality, diverse call centre data to facilitate sentiment analysis and behaviour identification for our clients in various industries including healthcare, banking, automobile, insurance, telecom, brokerage, and finance. Job Description: We are seeking native English speakers from the US, UK, and Australia to join our team as Call Center Data Collection Agents. As a Call Center Data Collection Agent, you will be responsible for engaging in natural conversations over the phone on a wide range of topics ...
...primary purpose will be to house an outdoor pool table and it will be constructed purely from wood. I prefer a design aesthetic that leans more towards a rustic style. This project doesn't require the actual construction of the gazebo, just a robust and professional blueprint that adheres to building codes. With scissor trusses having an outdoor slope of 9/12 and an inner slope of 4/12 with 2’ on center spacing and having the bottom of the truss at 8’ Ideal Skills and Experience: - Structural engineering - Architecture - Woodwork design - Experience with gazebo design - Knowledge of applicable building codes - Ability to produce professional blueprints fit for permit application I encourage freelancers who can develop an aesthetic yet functional design that...
...community and experience in gathering subscribers and building communities on Facebook. The target audience is people who love to watch live streams of it and are willing to make donations. • Content: The main content will be live streaming videos of me playing Call of Duty. Your tasks include managing and optimizing these live streams to engage viewers, attract subscribers, and encourage donations. • Ideal skills: You should have proven experience in managing Facebook Pages and garnering subscribers, plus a keen understanding of the Call of Duty gaming community. Excellent communication skills and creativity is a must. • Goal: The ultimate goal is to build a strong community of subscribers on Facebook who are keen to donate and be part of our gaming jo...
I am looking for a seasoned freelancer experienced in sales, more specifically in B2B service sales thr...selling services to businesses. - Strong communication skills and capability to convince potential customers over the phone. - Capability to handle objections and convert leads into sales. Skills & Experience: - Proven track record in similar projects. - Understanding of my service offerings to effectively market them. - Ability to articulate value propositions and develop strong client relationships. This project would be perfect for someone with a knack for persuasive communication and a strong background in telemarketing or call center sales. Your end goal should be, primarily, to generate leads and, eventually, sales by communicating with busines...
...and provide that stamped copy to the city. 4. Due to the speed of the project, will you commit to responding to any questions etc within 4-12 hours. 5. Please confirm that before we award the contract we will need to schedule a video conference call with whomever the holder of the CA Stamp and License is to verify their identity (State or Federal ID). Note: Except for verification of your credentials, do not contact us outside this platform. Do not ask for payment except on Freelancer. We will not engage except on Freelancer (besides the conference call for verification). We've seen this happen a few times, so please do not quote a number and then ask us what our budget is, your quote is the budget if we accept it. If you want a higher budget then quote a higher num...
SnapCache LLC. My business scans old photos, slides, negatives and also provides Sports, Graduation, Wedding, Tribute, Celebration of life photography/videography services. I need to encapsulate that into a business logo and icon that would be easily recognizable. I started this contest without the name to begin with as I wanted your creative minds not to get trapped using the name to center the design around. **Update** 3/29/2024 - I see a ton of entries so far that don't touch on the digital archival portion of my business. My business is not just about taking photos, it is also about archiving old ones, color touch ups, color corrections etc. Along with standard photography and videography services.
I am in need of an expert to create email signatures that I can store on my local server. These signatures should be compatible with Microsoft Outlook, Google Gmail, and Apple Mail. Key Requirements: - I already have specific designs in mind for these email signatures, so your task would be bringing these designs to life. - There will be tappable icons for email, call, social media Ideal Skillset: - Experience with creating email signatures. - Familiarity with Microsoft Outlook, Gmail, and Apple Mail platforms. - Strong eye for design implementation and detail. Looking forward to working with a highly proficient professional with a keen eye for detail and design execution.
In need of 2x versatile and innovative Marketing Virtual Assistant to bolster our brand's online presenc...Researching things for instance all opportunities for community involvement, making FOI requests to municipalities to find orphan gens 5. Manually doing the cloverleaf handwritten (by robot) card after each install and service call in a neighborhood. 6. Manually sending birthday, customer anniversary, holiday cards, etc. to customers 7. Helping gather marketing report data Why Join Us? • Be part of a team that values innovation and dynamic growth. • Enjoy the flexibility of remote work within the US time zone. • Engage in diverse tasks and projects that broaden your skill set. • Contribute to a company that's committed t...
I need three intros for a logo representing my personal aesthetics and beauty center. It should suggest a SPA-like atmosphere, following a sleek and modern design direction. • Each intro needs to have a duration of around 10 seconds. • I have specific symbols that I want integrated into the intros. • Intro templates are acceptable as they can save time and effort. Ideal freelancers would be experienced in graphic design, animation, and branding. Knowledge in modern and sleek design principles is a must. Experience in the beauty industry and familiarity with SPA culture would be greatly advantageous.
More details: Company name: Paduano Construction. Tagline: From ground breaking to grand opening your trusted partner. Or From Vision to Reality Your Construction Ally. Contact info: 2801 W Coast Hwy, Newport Beach, CA 92663 949-813-1858 What style do you prefer for your logo and business card? Vintage and classic Which colors would you like us to use for your logo and business cards? Red, white and blue.
We will create a WEB system to register FINOPS optimizations carried out in the Cloud. When performing optimizations, a technician will record the following observations in the system: Cloud: (AWS, Azure Enterprise or Azure SAP); Account: Name of the Account/Subscription where the optimization was registered; Resource Name: Text; Resource Type; Teamowner Tag: Cost Center that owns the resource; Project: Project name; Likewise, it should be possible to register offenders (new resources), filling in the same information. Therefore, right from the initial menu, the user should be able to choose 3 options, large on the screen in tile format: Register Optimization Register Offender View graph The system should then have 2 screens for registering and saving optimizations and resources ...
I'm in search of a robust PowerPoint wizard who can design a business proposal presentation for me. Your task will in...opportunities, career development programs, and alumni networks. Visual Aids: Use visually appealing slides with minimal text to convey key points effectively. Incorporate images, graphs, and videos to enhance engagement and understanding. Call to Action: Conclude your presentation with a compelling call to action. This proposal Ideally, I'm looking for someone with a strong background in graphic design, specifically with PowerPoint presentations. Experience in business proposal preparation is a significant plus. Your portfolio demonstrating similar projects will highly influence my decision. Demonstrated ability to deliver quality ...
Hello, I'm seeking individuals to join a call center management team with two distinct roles to fill. Candidates should possess basic proficiency in Vicidial & Magnus Billing, alongside fundamental customer support skills. Role 1: Customer Support involves order processing and fulfillment using Vicidial & Magnus billing systems. Role 2: Involves sourcing a consistent supply of inbound DID Numbers for the United Kingdom, United States, Australia, New Zealand, and Finland. Weekly pay ranges from 7000 to 10500 INR based on availability. If interested, please reach out via direct message
...smoothly as possible, with minimal load times. Proven experience in performance optimization is a must. Furthermore, the website should fulfill three main purposes: - Showcasing our services and portfolio: Our various software solutions, their features and benefits need to be clearly presented. - Generating leads and acquiring new clients: The design should be optimized for conversion, with clear call-to-action elements. - Providing company information and resources: We also want to inform visitors about our company's background, vision, team members, etc. and provide them with useful resources. In terms of abilities, a good command of UX/UI design, performance optimization techniques, and understanding how to craft a website designed to generate leads are all crucial f...
I am searching for a committed and experienced web designer to help me create a modern and sleek design for my online Skills Acquisition Center. As I'm lacking specific requirements regarding the services or skills offered through the platform, and the targets to achieve, the suitable candidate must be adaptable and creative, able to create an engaging user interface that is both modern and uncomplicated. This project aims to build a minimum viable product (MVP) for an artisan training website. User authentication, a comprehensive course catalog, interactive lessons with multimedia content (videos, images, text), progress tracking, a community forum for sharing insights, and an intuitive user interface make it easy to use. Ideally, the MVP should prioritize functionality and ...
I'm in need of a skilled designer to place three calligraphically stylized signatures at the bottom center of my picture. - Ideally, the signatures should be of : Robert Michael, Angelica Molina, and Sarah Sepaya. - The color of the signatures should be white. - Must possess a great attention to detail to place the signatures precisely where needed. Experience in digital calligraphy is a significant plus. Please share previous similar work for consideration.
I'm seeking experienced professionals for a multi-unit retail strip center project. This endeavor will be a bustling center for shopping, dining, and entertainment, with over 10 units available. Product Details: * The center will house a blend of retail stores, restaurants, and service providers. * Freelancer should possess prior experience in large scale, mixed-use commercial projects. Ideal Skills: * Mastery in Commercial Architecture and Interior Design * Proficiency in handling complex retail infrastructure projects * Extensive knowledge in zoning laws and regulations * Exceptional skills in project management * Experience in coordinating with various business stakeholders Looking forward to working with someone who can bring our shared vision...
Redesign logo with our original design. Must be 300 x 300 pixels. New logo to be circle text with object in center. Keep fonts and colors.
I'm seeking a skilled webpage designer to develop a captivating landing page for an educational children's book sale. The page should be focused on driving sales via Instagram and Facebook ads. Key elements: - A strategic layout that spotlights 'Buy Now' as the main call-to-action. - Clear positioning and messaging around the educational book range. - Engaging and responsive design optimized for conversion. Ideal skills: - Proven experience in creating effective landing pages. - Knowledge of design principles that drive sales. - Familiarity with social media ad integration, specifically Instagram and Facebook. Make the right bid and the job is yours!
The Cyber Rants Podcast logo needs a fresh, creative makeover. A cartoon-style illustration is required to enhance the current design. Here's what I'm looking for: - Remove the head on the left (). Only 2 heads, the center and right heads, should be included in the graphic. The heads should be approximately the same size. You may use these heads as they are or create entirely new cartoon heads based on the attached photos (Lauro / Zach). - Add cartoon-style illustrations: an eye for detail and creativity is a must. One idea is to put a "thought bubble" between the heads with something in it that signifies cybersecurity. - The existing Podcast Logo is attached (). We will need to keep the words "Cyber Rants" in the logo (Cyber Rants ) but the
I need an expert in SEO, particularly one versed with Google...need an expert in SEO, particularly one versed with Google My Business listings. The main goal for my listing is to increase visibility in local search results, potentially attracting more clients to my gym and boxing classes. Key Tasks: - Enhance local SEO strategies for my gym with CITATIONS as a priority. - Use specific keywords such as "Gym in [City]", "Boxing classes near me", and "Fitness center [City]" to boost my Google My Business listing. Ideal Skills and Experience: - Proven experience in SEO - Knowledgeable about local Google My Business citations - Prior work within the gym and fitness industry is an advantage. Deliverables: - Improved visibility in local searches - Inc...
I'm in need of a talented graphic designer who can totally transform the look and feel of my art website. Key Requirements, designing 3 distinct pages for my website : Landing Page: A dynamic landing page with a bold first impression that capture the essence of my artwork. It can include a visually striking header or banner Incorporate an inviting call-to-action button to encourage visitors to explore further Keep the layout clean and uncluttered, with easy navigation to other sections of the website Portfolio Page: A captivating portfolio page of my paintings, allowing visitors to browse through my artwork effortlessly Each painting should be presented in a visually appealing manner, with the option to click for more details Implement a lightbox or similar feature to en...
More details: What specific type of project are you looking to assign to a freelancer? Data entry What type of data entry work do you need assistance with? Data transcription What is the origin of the data that needs to be transcribed? Typed documents
In my pursuit to enhance my local business visibility, I am in need of a proficient Google Ads account manager. This project primarily aims at: 1. Escalating website traffic 2. Spurring inbound calls The ideal candidate should have a robust background in managing Google Ads, with a demonstrated history of successfully increasing traffic and calls. An understanding of local market behaviors and preferences would also be highly beneficial for our scope of work. Creativity and strategic thinking are crucial as we aim to create compelling ads that speak to our local audience.
...system will be to facilitate phone calls. Key features that should be included are: - Call routing capabilities: The system should have the ability to efficiently route calls to the appropriate destination, ensuring a seamless experience for our customers. - Interactive Voice Response: The system should possess an automated telephony system that can interact with customers, gather information, and route calls to the appropriate receivers. - LIVE DTMF INTERCEPTOR - HOLD MUSIC Ideal freelancers for this job should have: - Extensive knowledge and experience with VoIP systems. - A good understanding of the specific needs of customer communication. - Proven track record in setting up efficient and effective call routing mechanisms. - Competency in setting up and customizi...
...meaningful conversations to understand their needs and promote our services effectively. • Build and maintain strong, long-lasting relationships with clients. • Meet and exceed daily, weekly, and monthly sales targets. • Continuously refine and improve cold calling scripts and lead generation strategies based on feedback and results. Requirements: • 2-3 years of proven experience in a high-volume call center environment, with a focus on sales and lead generation. • Exceptional cold calling skills with a track record of success. • English proficiency, C2 Level. • Proficiency in the mortgage industry is highly preferred. • Excellent communication and interpersonal skills. • Self-motivated and target-driven with a passion for s...
i need someone to teach me how to upgrade firmware of cisco 7821-k9 to make it use sip protocol to hook it up on asterisk pbx More details: Which specific features do you require for your Cisco 7821-K9 SIP protocol project? upgrade firmware , connect it to asterisk as sip extension Which version of firmware would you like to up...sip protocol to hook it up on asterisk pbx More details: Which specific features do you require for your Cisco 7821-K9 SIP protocol project? upgrade firmware , connect it to asterisk as sip extension Which version of firmware would you like to upgrade your Cisco 7821-K9 SIP protocol to? Latest firmware version What functions do you require for the SIP extension with your Asterisk system? Call Recording, Call Transfer, Multi-Line Functionality th...
DC is the abbreviation for Development Center. Techify DC logo design.
I'm seeking a skilled Salesforce developer to create a Lightning Web Component (LWC) for my college project. Please call this number if interested to help me: 9900098617
I'm seeking a seasoned copywriter who can comfortably create engaging content across several categories such as website content, blog articles, product descriptions, email newsletters and ad copies. The chosen candidate would ideally: - Be experienced in writing high-quality and engaging copy. - Be able to comfortably work on and deliver 7-10 projects each month. - Have the capacity to create a copy with a minimum word count of 500-1000 words per project. Your proven skills in copywriting across multiple domains and ability to meet deadlines effectively would be highly valued in this role. Whether you're a freelancer just starting out or an experienced professional, if you think you fit the bill and are up for the challenge, I would love to hear from you.
I am urgently looking for an experienced digital marketing specialist to improve the impressions of my Google Call Only Ads. However, I encourage you to leverage your experience and expertise to determine any overlooked issues and suggest further enhancements. Ideally, you possess considerable knowledge in Google Call Only Ads and a track record of handling similar tasks. I am excitedly waiting for a committed expert to improve my Ad's performance and visibility!
I need a skilled content writer for service descriptions on my adult website, specifically within the niche of call girl and escort services. Given the niche, it is essential that you are comfortable with the subject and can convey the services offered with professionalism and informativeness. The tone must be balanced; we are not looking for crude or vulgar language, but rather a sophisticated approach. Your main responsibility will be: - Writing concise yet compelling service descriptions. Additionally: - You will have to perform keyword research to optimize the content for SEO. Having experience with SEO and keyword research is a plus. Please note, this project requires a level of discretion and maturity due to its nature. If you are unfamiliar or uncomfortable with this t...
