Thai speaking Home-based Customer Support Agent search - open to bidding

Job Responsibilities: Receive inbound and/or make outbound calls from existing customers Receive and answer emails about service setup (by using existing knowledge-base) Handle inquires about services, using relationship-based approach Collect information about certain products and services in a timely and accurate manner Manage the documentation of each call Agent Requirements: Solid computer skills Experience in customer support or technical help desk Precision of data entry Fluent witten and spoken English and Thai language skills Work Environment Requirements: Quiet workplace (tasks are delivered from the comfort of the phone agent’s home) USB Headset (a separate microphone and loudspeakers are not good enough to manage calls) Computer or Laptop with broadband internet connection (mobile internet is not good enough to manage calls) What We Offer: Agents are hired through a fixed-term agency contract. If you are successful in your role, you are eligible for further incentives, you can continue working with us on next projects, while enjoying flexible schedule and meetings with family and friends on your own time. All qualified applicants will receive consideration for freelance work without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Working Method: We use cloud based call center technology We train all of our agents online before the beginning of any project We monitor the progress of agents and acknowledge successful callers. If you would like to work from the comfort of your home – without any disturbance – with flexible work lifestyle, then register at our webpage [login to view URL]