Customer support

$750-1500 AUD

ปิดแล้ว

โพสต์

5 เดือนที่ผ่านมา

$750-1500 AUD

ชำระเงินเมื่อส่งงาน

We're a online retail business and is now looking for a positive talented customer service representative. She/he will be responsible with the following tasks: 1. Proceed with the online Zendesk ticket system and handle customers' enquiries, also with other sale channel’s customers enquiries (like ebay\Amazon). this involves presale/aftersale services, order/model enquiries. The Zendesk new ticket needs to be attended at least 3 times/day(7 days/week) because we don’t want to put customers to wait for too long. 2. Upload the daily order details on each business by end of the day.(only on businesses days) Averagely working hour will be 3.5 hours per day. The initial trial period will be 1 month, and then we will look for long term workers in this role. Must-have skill: FLUENT English in both writing & reading with patience, because you will need to communicate with Australian local customers. Skillful knowledge in using Zendesk ticket system for customer enquiries. Active Can-do with willing to learn everything attitude, try to solve customer problems with manners and basic service skills.(Important!) Skillful knowledge in using Microsoft Excel file. At least attending the ticket enquiry system 3 times/day. (Must have!) Response instructions timely when necessary (Important) ONLY apply if you confirm to meet ALL requirements above, thanks.

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108 ฟรีแลนซ์กำลังเสนอราคาโดยเฉลี่ย $1,045 AUD สำหรับงานนี้

@schoudhary1553

Top 1% in Freelancer.com Hi, Greetings! ✅checked your project details: ✅Completed Time: In project deadline We have worked on 900 + Projects. I have 6 + years of the experience in same kind of projects. If you are looking for a true Freelancer, I am the Right person for you. I am available almost 24-7 and am very responsive. I feel proud that I am a trusted Freelancer who pleases almost every single client. You can rest assure, your work will be delivered well in advance of others, with passion and accuracy. I guarantee you instant communication & responses when you need me. Why choose me? I think every client is the reason for my success. I only take projects which I am sure I can do quickly. My Portfolio Items: https://www.freelancer.com/u/schoudhary1553 I would really like to work with you on this project. If interested, Kindly contact me via chat for further details and discussion. Thank you Sandeep

$1,200 AUD ใน 10 วัน

5.0

(348 รีวิว)

8.2

@adekunleribigbe

Hello, I am writing to express my enthusiastic interest in the Customer Service Representative position at your online retail business. I am confident that my skills and attitude make me a strong fit for the responsibilities outlined in the job description. I bring to the table fluent English proficiency in both writing and reading, ensuring effective communication with Australian local customers. My experience with the Zendesk ticket system, coupled with a proactive "Can-do" attitude and a genuine eagerness to learn, aligns perfectly with your expectations. I can handle presale and aftersale services, order/model inquiries, and committed to attending Zendesk tickets at least three times a day, seven days a week, ensuring prompt customer responses. In addition, my proficiency in Microsoft Excel complements the requirement to upload daily order details promptly. I am excited about the opportunity to leverage my basic service skills and manners in resolving customer problems. I am eager to contribute to the success of your online retail business during the initial trial period and beyond. The prospect of a long-term collaboration aligns seamlessly with my career aspirations, and I am ready to hit the ground running. Thank you for considering my application. I look forward to the opportunity to building a long-term business relationship with your esteemed online store and team. Sincerely, Rasheed

$1,000 AUD ใน 30 วัน

5.0

(60 รีวิว)

7.9

@mnurunnabi93

*** I wont put customers to wait, will attend at least 3 times/day(7 days/week). *** Will upload daily orders accordingly. *** I can-do anything and willing to learn anything. *** I will response timely for sure. I am eagerly waiting for your reply. Kind reagrds.

$1,200 AUD ใน 30 วัน

5.0

(59 รีวิว)

7.8

@amirn2011

Hello Sir, I see that you are looking for Assist in Customer support I would be a great fit for your project since I previous experince in Customer support I will work for Zendesk ticket, Upload the daily order details, I will work for ebay and Amazon enquiries, I will work for presale/aftersale services, order/model enquiries, Cover whole day, at least 3 times per day. I am also available to handle all work on Sunday and Holidays. Referece for Customer support completed project by me. https://www.freelancer.com/projects/English-UK/Customer-Services-Representative-After £964.00 GBP https://www.freelancer.com/projects/virtual-assistant/Ongoing-Virtual-Assistant-18478164/reviews $5,769.00 AUD I will follow instructions and attentive to detail. Please ping me for further discussion. Thanking You. Regards Amir

$750 AUD ใน 30 วัน

4.9

(188 รีวิว)

7.0

@FirstChoiceWeb

Hello There, I am writing to express my strong interest in the customer service representative role you have posted. With over 8 years of experience efficiently handling customer inquiries and requests via Zendesk and other platforms, I am confident I possess the skills and dedication you are looking for. Fluent in both written and spoken English, I have consistently demonstrated patience, empathy, and problem-solving abilities when assisting customers. I take pride in timely responses - never leaving a customer waiting long for support. Uploading order details and other admin tasks are a breeze with my MS Excel abilities. As a lifelong learner, I actively seek out opportunities to expand my customer service skillset. I am accustomed to working independently and effectively across digital platforms to deliver exceptional support. With my can-do attitude and willingness to go the extra mile for every customer, I am certain I would be an asset to your retail business. I appreciate you considering me for this opportunity and look forward to potentially joining your team. Please let me know if you would like any additional details; I am happy to discuss my background further. Thank you, Himanshu

$750 AUD ใน 45 วัน

4.9

(131 รีวิว)

6.7

@mohsinalizafar

Hello there! My name is Mohsin and I am a qualified customer support and virtual assistant expert with 10 years of experience in the field. I have worked with esteemed companies across the USA, Canada, and Germany and have consistently delivered top quality service. I understand that you are now looking for a positive talented customer service representative who is responsible with the following tasks: - Proceeding with the online Zendesk ticket system and handling customers' enquiries along with sale channel's customers enquiries - Uploading daily order details on each business by end of the day - Enduring an average working hour of 3.5 hours per day I believe that I am the perfect fit for this project as I possess all the required skills necessary to ensure successful completion of your project requirements. My deep understanding of customer service and fluency in English make me an ideal candidate for this position. Additionally, my can-do attitude makes me an ideal candidate for long term employment in this role. Please feel free to reach out if you would like more information or would like me to send over any additional documents or inquiries related to this job.

$1,125 AUD ใน 7 วัน

5.0

(57 รีวิว)

6.4

@WelcomeClient

Hi There, Ready right now, Understood I'm ready for Customer support and able to perform mention two tasks. I will show you sample for your satisfaction and project accuracy then we will go to start, so please contact me and share more details thanks. Check My Profile: https://www.freelancer.pk/u/WelcomeClient I would like to work on this project and can complete with 100% accuracy within the time frame. https://www.freelancer.pk/projects/excel/business-profit-loss-reporting-excel/reviews https://www.freelancer.pk/projects/data-entry/copy-listings-from-website-another/reviews Thanks, Umer

$750 AUD ใน 5 วัน

4.8

(171 รีวิว)

6.4

@ARTICLEYOUWANT

Hello, I am excited about the opportunity to contribute my skills to your dynamic customer service team. With proficiency in Zendesk, Excel, and a strong commitment to providing exceptional service, I am well-equipped to handle customer inquiries and ensure timely responses. My fluency in English, coupled with a can-do attitude, aligns perfectly with your requirements. I am eager to embark on the trial period and prove my dedication to the role. Looking forward to the prospect of a long-term collaboration.

$750 AUD ใน 30 วัน

4.8

(105 รีวิว)

6.3

@jinufeb14

I am an experienced customer service representative. Contact me please....... ........ .......... Regards Jimu JINU

$1,125 AUD ใน 7 วัน

5.0

(19 รีวิว)

5.2

@bysadaf

Hello, my name is Shahzad and I am a highly skilled virtual assistant with 13 years of experience. I specialize in providing customer support and telemarketing services for small business owners and solo entrepreneurs. I understand that you are now looking for a positive, talented customer service representative who is responsible with the following tasks: 1. Proceed with the online Zendesk ticket system and handle customers' enquiries; this involves presale/aftersale services, order/model enquiries. The Zendesk new ticket needs to be attended at least 3 times/day (7 days/week) because we don't want to put customers to wait for too long. 2. Upload the daily order details on each business by end of the day (only on businesses days). Averagely working hour will be 3.5 hours per day. I believe I am the perfect fit for this position due to my extensive experience in customer service, fluency in English writing & reading and willingness to learn everything. Furthermore, I have active Can-do attitude which is necessary for this job as well as patience to deal with customer problems with manners and basic service skills.

$1,125 AUD ใน 7 วัน

5.0

(10 รีวิว)

5.2

@zafarfarooq612

Hello, I am a highly motivated and detail-oriented customer service representative eager to contribute to your online retail business. With fluent English proficiency in both writing and reading, I possess the patience necessary for effective communication with Australian customers. My experience with Zendesk ticket systems, coupled with a proactive "Can-do" attitude and strong problem-solving skills, aligns perfectly with the requirements of the role. I am well-versed in using Microsoft Excel for daily order details, ensuring timely and accurate updates. Committed to attending the Zendesk ticket system a minimum of 3 times a day, I am confident in delivering exceptional pre-sale and after-sale services. I am enthusiastic about the opportunity and look forward to contributing positively during the initial trial period and beyond. Thank you for considering my application. Best regards, Zafar

$750 AUD ใน 7 วัน

5.0

(65 รีวิว)

5.0

@BryanMaullon

I have seen that you are in need of a customer service representative for your business. I can check zendesk ticket from time to time and I will not let any client to wait for too long before giving them the response they I needed. I will admit, I dont have any experience about Zendesk but I am willing to learn for this better opportunity. I am confident that my skillset is perfect for your needs and would be an excellent asset for your company. Please feel free to reach out if you have any further questions or would like me to provide more information about my services.

$1,000 AUD ใน 30 วัน

5.0

(11 รีวิว)

4.8

@Bashir7861

Hello there! My name is Bashir and I am here to offer you my expertise with eBay, Amazon and Walmart Seller Central. I have extensive experience in completing tasks related to Complete Store Maintenance like Amazon FBA and Walmart Fulfillment Services. I understand that you are now looking for a positive, talented customer service representative to handle enquiries on the online Zendesk ticket system and other sale channel’s customers enquiries (like eBay). My average working hours per day are 3.5 hours and I have an initial trial period of 1 month during which we will look for long term workers in this role. My skills include fluency in English in both writing & reading with patience, because you will need to communicate with Australian local customers.

$1,125 AUD ใน 7 วัน

5.0

(10 รีวิว)

4.5

@harold080792

Hello, Hope all is well. I worked for a video game online store for over three years as a chat support, and we are using Zendesk as the main point of contact. While working for this company, I provided customer services and administrative tasks such as managing inventory, following up with orders, etc. I can work at least 3.5 hours daily and always ensure all correspondence is promptly replied to. I will ensure that our customers feel we value them in every interaction. I will ensure that the customer is the center of everything I do. Feel free to get in touch so we can get things started. Thanks, Harold

$1,500 AUD ใน 30 วัน

5.0

(11 รีวิว)

4.4

@Atult1

Hello there! My name is Atul and I am a qualified data entry specialist and project manager with extensive experience in data entry and organization, data cleaning, and validation techniques. I understand you are looking for a data entry project manager to assist you with data cleaning and validation tasks. I believe I am the perfect fit for this project because of my skills in data entry and organization as well as data cleaning and validation techniques. Additionally, I have the attention to detail and accuracy needed to process the large volume of data involved in this project efficiently and meet deadlines. I would be delighted if you could consider me for this project. Please feel free to contact me if you have any questions or would like me to provide more information about my skills or experience. Warm Regards Atul

$755 AUD ใน 25 วัน

5.0

(23 รีวิว)

4.1

@ilapitan

Hello, I am interested in the job you have posted. I have been working as a data and order entry, virtual assistant, and customer service support specialist for different e-commerce companies via phone, chat, and email. I hope you consider this application and contact me for an interview. Best regards, Iris

$1,500 AUD ใน 30 วัน

5.0

(1 รีวิว)

3.9

@dezlop

hello sir, i am intrested in this job i hav e10 years experience in ecommerce and customer support also i have seo and social media marketing experience inbox to discuss ........................ready to start..........................

$750 AUD ใน 7 วัน

5.0

(5 รีวิว)

4.1

@Lukwence

Hello, my name is Lukman and I am a dedicated and efficient Virtual Assistant with over 10 years of experience in administrative support, HR and business planwriting. I have the necessary skillset to help your online retail business manage its operations efficiently while responding promptly to customer enquiries. I specialize in providing remote support from my office via Zendesk ticket system 3 times per day (7 days per week). This ensures that customers do not have to wait too long for response while I upload daily order details on each business end of the day. My average working hour is 3.5 hours per day which should be enough to handle customer support related tasks. I am confident that my skillset and dedication make me the perfect fit for your customer support role. If you are interested in hiring me for this position please feel free to contact me directly so we can discuss further.

$750 AUD ใน 30 วัน

4.9

(6 รีวิว)

3.7

@ASRADesigning

Hi, Yes! You are on Right Bid. I have Read All Project details and descriptions regarding Customer support I will save your time by letting my work speak for you. If I am lucky enough to get your attention please feel free to reach me so we can spend 10-15 minutes and discuss everything ;) I have extensive experience in B2B lead generation, LinkedIn lead generation, scraping, web scraping and data entry / Data processing / Google Spread sheet. Lets connect in chat so that We discuss further. Regards Ashar Shaikh

$1,100 AUD ใน 7 วัน

5.0

(1 รีวิว)

3.4

@MajaSabra

Hello, I am excited to apply for the Customer Service Representative position at your online retail business, as advertised. With my fluency in English, both in writing and reading, along with my experience in customer service, I am confident in my ability to make a valuable contribution to your team. My background includes extensive experience in customer service, particularly in handling customer inquiries through online systems like Zendesk, as well as other sales channels such as eBay and Amazon. I understand the importance of providing timely and efficient pre-sale and after-sale services, and I am committed to addressing customer inquiries three times daily, seven days a week, to ensure prompt responses. I am proficient in managing daily orders and uploading order details on business days, and I am well-versed in using Microsoft Excel for data management. My working hours are flexible, and I am comfortable with the average working hour requirement of 3.5 hours per day. During my career, I have developed a strong "can-do" attitude, coupled with a willingness to learn and adapt. My approach to customer service is patient and solution-focused, aiming to resolve customer problems with courtesy and basic service skills. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with the needs of your company.

$1,500 AUD ใน 7 วัน